Eli Lindo | Page 6

Chris Kawa has been exceptional throughout this entire purchasing process. From the first moment, Chris was courteous, respectful and professional. He never pressured us in any way, always easy going. He purchasing process. From the first moment, Chris was courteous, respectful and professional. He never pressured us in any way, always easy going. He thoroughly listened to our every desire for our new vehicle. It was very apparent to us that Chris has spent a copious amount of time studying the features of the vehicles that he sells. He knew everything about our vehicle giving us comprehensive information to help us make a good decision. Of all the vehicles that we have bought at this dealership, Chris has been by far the very best!!! We will highly recommend Chris to others who need a vehicle and we will certainly seek Chris for our next vehicle. He has made this purchase enjoyable and we feel confident that we made the right decision. In the multitude of vehicles that we have purchased, we feel the happiest about this vehicle and that is all due to Chris’s expertise. Thank you Chris!!! More

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Michelle did a great job as sales person. Followed through very professional and was very patient with us as we bought our truck. Followed through very professional and was very patient with us as we bought our truck. More

by BBELTZ2 Verified Customer Verified Customer

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Great flexibility and willing to work with you. Chris was helpful. And and and and Chris was helpful. And and and and More

by Ddnv Verified Customer Verified Customer

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Brian and staff helped make my purchase a very pleasant experience. I will definitely refer friends and family to Nicholas Ford experience. I will definitely refer friends and family to Nicholas Ford More

by Patsy Verified Customer Verified Customer

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Nick Nicolas Ford is a top notch dealer. I would refer anyone to their dealership. Sales team znd servicd teams are awesome I would refer anyone to their dealership. Sales team znd servicd teams are awesome More

by MCASEY0401 Verified Customer Verified Customer

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The service center is ok. They take a long time to do a simple oil change that is scheduled ahead of time, but I understand they get busy. My issue is more with sales, I guess They take a long time to do a simple oil change that is scheduled ahead of time, but I understand they get busy. My issue is more with sales, I guess. When I bought my truck in August I was told that there was a promo going on and that I would receive 2 years of free oil changes and tire rotations. That was all that was explained. No stipulations, no exceptions, just 2 years of service. When I went for my second oil change I was told it would be my last one that was covered by the promo. I had to go talk to the sales manager who “looked into it” and sent our salesman to explain that it is set up on a points system that translated into a dollar amount and that now since I’ve had 2 services done that I have 2 more, maybe 3, oil changes allowed and then I’ve expired the promotion deal. He also said it was 2 year or 24k miles which was never explained initially. I will have 2 more oil changes done in the next 6 months! I’m not looking for a free lunch or something that I’m not entitled to, but the fact is I’ve been led to believe one thing when it’s actually another. I’m sure in all the paperwork from that evening it explained all of this, but who reads the fine print while setting at the table with a salesman finalizing a deal? I just feel that this aspect of the deal was poorly represented and executed. More

by Papa Shark Verified Customer Verified Customer

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Nick Nicholas is a great dealership to work with, whether it is purchasing a vehicle or having it serviced. Made our appointment a week or so out from service appointment. Was taken right in when we arrived. it is purchasing a vehicle or having it serviced. Made our appointment a week or so out from service appointment. Was taken right in when we arrived. Jasmine took our information and we went to the waiting area. An hour later our oil change and recall checks were completed. We were very pleased with the turnaround time as our previous dealer took 2.5-3 hrs to complete an oil change. Jasmine was great to work with, plus we ran into Ana Cruz (our sales lady). It was great to see her and let her know how much we enjoy our 2025 Explorer. More

by BSTANLE3 Verified Customer Verified Customer

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Very helpful, patient and courteous… Gary is a great salesman. Dealership is 5 star out of 5. Keep up the amazing service. salesman. Dealership is 5 star out of 5. Keep up the amazing service. More

by FELIAS3 Verified Customer Verified Customer

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First Hybrid. So Far, So Good. Hope long term performance is better than many reviews I've seen. So Far, So Good. Hope long term performance is better than many reviews I've seen. More

by rberch Verified Customer Verified Customer

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Had my first oil change and it a pleasure and I had ford points of some kind that covered the cost of the service. Thank you points of some kind that covered the cost of the service. Thank you More

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