Eliezer Hernandez | Page 9

Hands down the best car buying experience! I was working with another dealer (out of state) who was a nightmare and decided to try KIA DTLA. Upon my first phone call, I began working with Elie I was working with another dealer (out of state) who was a nightmare and decided to try KIA DTLA. Upon my first phone call, I began working with Eliezer Hernandez. He was professional and possessed superb customer service skills. There was zero back and forth and the deal was pretty direct. I had two other dealerships working almost the same deal but I stuck to working with Eli due to his professionalism and rapport. He literally worked everything out in less than an 30 minutes via phone. Upon arrival Eli greeted us and had the vehicle ready to go. The finance department also did a phenomenal job delivering outstanding customer service. All around I would highly recommend this dealership and working with Eliezer Hernandez! More

by SARA TURKI Verified Customer Verified Customer

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They were understanding helpful and great customer service. This was my first experience and they helped me out a lot service. This was my first experience and they helped me out a lot More

by leslie Verified Customer Verified Customer

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Great customer service and they are really helpful at this location, stop buy and purchase ur vehicle this location, stop buy and purchase ur vehicle More

by MARIAAVALOS01 Verified Customer Verified Customer

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Arrived at dealership and was greeted by Eli who took time to show me the vehicles I was interested in. Told me the only Rio they had on the lot was already sold but assured me another was enroute to the time to show me the vehicles I was interested in. Told me the only Rio they had on the lot was already sold but assured me another was enroute to the dealership and would be there in 10 minutes. I figured he was just telling me that to keep me interested. To my astonishment, the Rio arrived at the lot in 10 minutes. Was super impressed by Eli. Super nice guy and took fantastic care of me. More

by KINGKAM911 Verified Customer Verified Customer

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They have the best employees and deals would highly recommend to friends and family great dealer recommend to friends and family great dealer More

by VAGEGYULATYAN Verified Customer Verified Customer

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Eli had sold me a prior kia sorento and was able to get me out of it and into a kia k5. Loving my new vehicle and lowered my payment too. If there's anyone that you should buy a vehicle from it should be E me out of it and into a kia k5. Loving my new vehicle and lowered my payment too. If there's anyone that you should buy a vehicle from it should be Eli. Highly recommend him . Let him get to work . More

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Purchased a vehicle from salesperson: Eliezer Hernandez on 3/20/23. Eliezer went out his way to assist me get an approval and so he did! The process was smooth and quick! I drove 2 hrs. and he made it wort on 3/20/23. Eliezer went out his way to assist me get an approval and so he did! The process was smooth and quick! I drove 2 hrs. and he made it worth it. 100% recommend him and Andy in finance. More

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Really enjoyed the service that the salesman Eliezer gave as well as the dealership. Everything was clear and made sense. My vehicle was crashed and was still able to get me out of it. I really am thankful f as well as the dealership. Everything was clear and made sense. My vehicle was crashed and was still able to get me out of it. I really am thankful for that. More

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Eliezer is very straight forward. Makes everything super easy and it feels good buying a car from him. Definitely sending my family to him. Makes everything super easy and it feels good buying a car from him. Definitely sending my family to him. More

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Eli was very helpful throughout our car-buying process. He was up front and we got along very well. He was up front and we got along very well. More

by Rachelswetnam Verified Customer Verified Customer

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