Elijah Nyland

I took my Chrysler Pacifica in for a routine oil change 9/23, I left the shop and had no oil in my vehicle the next morning. Called the service department about the smoke pouring out of my vehicle, so they 9/23, I left the shop and had no oil in my vehicle the next morning. Called the service department about the smoke pouring out of my vehicle, so they had it towed back to them. They tried telling me that it was only a quart and a half low because the oil filter didn’t seal correctly and the cooling system was cracked. The only thing that came out with the dipstick was white smoke, there was no oil in the vehicle, which caused issues with the cam shaft and timing chains, but rather than take responsibility for the mess up, everything was put through my warranty, yet they jumped on paying the deductible, which was $100. My original oil change was more than that! They gave me a loaner vehicle that was covered in mud and while driving the check engine light came on, but I was told it’s ok as long as it’s not flashing. I had to have the windshield wipers changed and a tire fixed, on the loaner! I refused to continue driving that vehicle, so a rental was given to me from a local company. The updates on my vehicle where few and far between. They ended up having my vehicle for a month, so between the deductible and the rental, it’s still not half of the car payment I had to make on a vehicle I couldn’t drive, through no fault of my own. When I finally got my vehicle back, not even an I’m sorry about the issues, but hey atleast you got over $8,000 worth of new parts. Just an acknowledgment of the mess up, would have been great! I got my vehicle back on 10/23 and I have called the service manager and I’m still waiting for a return call, almost a month later. More

Report | Print

The purchase process was very smooth. I wish Leo would have showed us some of the features on our new vehicle instead of walking us out to the pickup, handing me the keys, and then headin I wish Leo would have showed us some of the features on our new vehicle instead of walking us out to the pickup, handing me the keys, and then heading back into the dealership. More

by DEEMARI5 Verified Customer Verified Customer

Report | Print

Was very busy that day but Elijah did his best to accommodate despite being short handed. accommodate despite being short handed. More

by MY69CORONETRT Verified Customer Verified Customer

Report | Print

Exceptional dealership, very helpful and knowledgeable staff, this team goes above and beyond your expectations to make sure you are 200% satisfied with your investment, we would highly recommend them an staff, this team goes above and beyond your expectations to make sure you are 200% satisfied with your investment, we would highly recommend them and will definitely use them again More

by Josh Verified Customer Verified Customer

Report | Print

Wonderful working with Elijah and Adam. Thank you to Brendan and Christian for finishing up the deal. Did most of the purchase over the phone. Painless vehicle purchase. I would definitely Thank you to Brendan and Christian for finishing up the deal. Did most of the purchase over the phone. Painless vehicle purchase. I would definitely buy another vehicle here! Thank you for the great service! More

by IAMONEPENNY Verified Customer Verified Customer

Report | Print

Great! Elijah was very knowledgeable and personable. Will recommend him and corwin to family and friends Elijah was very knowledgeable and personable. Will recommend him and corwin to family and friends More

by CLUKES222 Verified Customer Verified Customer

Report | Print

Got my car home found a tear starting to form in the driver's leather seat, and that the brakes are shot. driver's leather seat, and that the brakes are shot. More

by forcehockeyfan Verified Customer Verified Customer

Report | Print

Dawn and Elijah worked hard to get me into a pickup great people. Corwin does great work people. Corwin does great work More

by KAL Verified Customer Verified Customer

Report | Print

Elijah and Dawn were the best people I have worked with at a dealership in a very very long time! Also shout out to all the sales managers that helped with this deal! at a dealership in a very very long time! Also shout out to all the sales managers that helped with this deal! More

by NSLOOP0994 Verified Customer Verified Customer

Report | Print

Brandon was very easy to work with he brought me over to the Toyota dealer after we couldn’t find what I was looking for. Amazing customer service. the Toyota dealer after we couldn’t find what I was looking for. Amazing customer service. More

Report | Print