Awesome job done with my battery recall service.
They washed my car when the job was done. Thank you.
They washed my car when the job was done. Thank you.
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by WINNYPOOH1014
Verified Customer
Verified Customer
Jun 07, 2022 -
Jim Ellis Chevrolet of Atlanta responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come!
Expect the Best!
Service Manager
Mr. David Theriault
I had the pleasure of having Elise as my sales prep.
Omg she was amazingly impressive. Her customer service skills and knowledge was intriguing. Thanks to her kindness and professionalism, you all now h
Omg she was amazingly impressive. Her customer service skills and knowledge was intriguing. Thanks to her kindness and professionalism, you all now have a loyal customer here.
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by Taylorcarlo
Verified Customer
Verified Customer
Jun 07, 2022 -
Jim Ellis Chevrolet of Atlanta responded
We are very happy to hear that Elise provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Expect the Best!
Service Manager
Mr. David Theriault
These guys got me in before my appointment time,
therefore I was able to get in and out.
therefore I was able to get in and out.
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by dthubb08
Verified Customer
Verified Customer
Jun 02, 2022 -
Jim Ellis Chevrolet of Atlanta responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet!
Expect the Best!
Service Manager
Mr. David Theriault
Horrible experience .
3 hour wait time way to long . They said 1 hour . Overall horrible experience
3 hour wait time way to long . They said 1 hour . Overall horrible experience
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by The one
Verified Customer
Verified Customer
Jun 02, 2022 -
Jim Ellis Chevrolet of Atlanta responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case
Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Very good.
With Ms.Elise ,,Jeriod, ,and Louis, I'm good, parts are good people too Wolff👍
With Ms.Elise ,,Jeriod, ,and Louis, I'm good, parts are good people too Wolff👍
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by WOLFONEENTERPRIZES007
Verified Customer
Verified Customer
Other Employees Tagged:
Vladimir Kochubey
, Matthew Braun, David Theriault, My Vette man Jerard
Jun 02, 2022 -
Jim Ellis Chevrolet of Atlanta responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Expect the Best!
Service Manager
Mr. David Theriault
My service advisor, Charles, was excellent.
Understood my issues and got them addressed. Service guys took good care of my C8 and got it back to me on schedule. I was happy with the whole exp
Understood my issues and got them addressed. Service guys took good care of my C8 and got it back to me on schedule. I was happy with the whole experience.
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by Ted G
Verified Customer
Verified Customer
Other Employees Tagged:
Charles
Jun 02, 2022 -
Jim Ellis Chevrolet of Atlanta responded
Ted, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Expect the Best!
Service Manager
Mr. David Theriault
Excellent new staff - Loanne is best I have had at Jim
Ellis- cares - goes the extra mile/ she should be rewarded!
Ellis- cares - goes the extra mile/ she should be rewarded!
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by COSTANEOCLEOUS
Verified Customer
Verified Customer
Other Employees Tagged:
Vladimir Kochubey
, David Theriault, Loanne-,excellent 5 stars
Jun 02, 2022 -
Jim Ellis Chevrolet of Atlanta responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!
Expect the Best!
Service Manager
Mr. David Theriault
I waited 2 hours and 30 minutes for just engine oil
change even though I made an appointment before. Also oil change price went up 20 dollar.
change even though I made an appointment before. Also oil change price went up 20 dollar.
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by DECAMERON87
Verified Customer
Verified Customer
Jun 01, 2022 -
Jim Ellis Chevrolet of Atlanta responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We do appreciate your business!
The waiting room was clean and they kept me updated on my
vehicle. The service took a little longer than expected.
vehicle. The service took a little longer than expected.
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by stepquinn
Verified Customer
Verified Customer
May 29, 2022 -
Jim Ellis Chevrolet of Atlanta responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We appreciate your patience. If there is anything we can assist you with in the future, please let us know.
Expect the Best!
Service Manager
Mr. David Theriault
May 31, 2022 -
Jim Ellis Chevrolet of Atlanta responded
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
The service was excellent the speed and customer
experience were great. They make sure I have a ride there and back
experience were great. They make sure I have a ride there and back
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by kenneths1981
Verified Customer
Verified Customer
May 29, 2022 -
Jim Ellis Chevrolet of Atlanta responded
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come!
Expect the Best!
Service Manager
Mr. David Theriault
May 30, 2022 -
Jim Ellis Chevrolet of Atlanta responded
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!