Elise Schaaf | Page 28

Best Dealership Everrr! I purchased my car from Jim Ellis a few months ago from Kalo the greatest salesperson and I had the need to come in and have a service done and had th I purchased my car from Jim Ellis a few months ago from Kalo the greatest salesperson and I had the need to come in and have a service done and had the pleasure of meeting the amazing staff in the service center. From the moment I brought my car to Robert, Sueann, Elise and Brandon were all so pleasant. I am also always thankful for the jokes and great stories they have when I stop in. Their personalities definitely make the visit easier and help relieve the stress of your car needing service. I had an issue with my car and they made sure it was taken care of promptly and I was provided a loaner during the service to keep me going. I love my new car and it's great to have such a great delaership behind me. I am glad that I purchased from the best dealership and I was so pleased with Kalo, I have already referred 2 people to purchase from Jim Ellis. I'm sure I'll be sending so many more! More

by kera.dupree Verified Customer Verified Customer

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Disorganized, slow, overpriced.2 days and $500 for battery I have an extended warranty that apparently doesn't cover the $500 battery in my Slverado that I have owned for less than 4 months They had trouble fi I have an extended warranty that apparently doesn't cover the $500 battery in my Slverado that I have owned for less than 4 months They had trouble finding me in the system. Lost my appointment reservation due to "computer problems", and took two days and $200 in labor to change the battery. Hopefully the warranty will be good for something and hopefully I can use at a different service department. Very unhappy! More

by cheath663 Verified Customer Verified Customer

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very responsive & efficient the scheduling and intake of vehicle worked well (your 'greeter' (who's name I did not catch) met me at the car in the service drive and got me to the the scheduling and intake of vehicle worked well (your 'greeter' (who's name I did not catch) met me at the car in the service drive and got me to the service advisor - a great start to an overall very positive experience); the service was provided in a timely manner (and within the estimated time provided when making the appointment and at the time of check in) and as expected in terms of services performed on car. It was an included service with purchase so I cannot comment on price. I have taken a prior Corvette to another dealer for service and it was good, but this experience was better and, in fact, as good as I have had with any car. More

by jim.hurley Verified Customer Verified Customer

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Service The experience with Jim Ellis Chevrolet is and always been excellent. From scheduling to having the service done. I was in and out in no time at all. The experience with Jim Ellis Chevrolet is and always been excellent. From scheduling to having the service done. I was in and out in no time at all. More

by JUDITH.KLAMT Verified Customer Verified Customer

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Top Notch Customer Service From start to finish, the Staff. was Wonderful. To start with Ms. Elises who schedule my appointment and checked on Me threw out my wait. When I pulle From start to finish, the Staff. was Wonderful. To start with Ms. Elises who schedule my appointment and checked on Me threw out my wait. When I pulled in the young Man was very pleasant, opened my door with a smile. And when everything was done he followed threw again with opening my car door. Have a nice Day. Finally Vladimir is always informative and professional. I missed Brandon this time, but I am sure he’s proud of his Staff. More

by DELORIS.CHIEF Verified Customer Verified Customer

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pleased Unlike some of the past bad experiences with certain car dealerships, I purchased two cars from Ellis in the past year and was pleased. I had an Unlike some of the past bad experiences with certain car dealerships, I purchased two cars from Ellis in the past year and was pleased. I had an issue with my first service on the 2018 Stingray but Elise did an excellent job getting things straightened out. The rest of your personnel I worked with were great! More

by gilby8 Verified Customer Verified Customer

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oil change tire rotation Service was performed in a timely manner Service wrapless very helpful price was good enjoyed the waiting Room Would bring my car back for service aga Service was performed in a timely manner Service wrapless very helpful price was good enjoyed the waiting Room Would bring my car back for service again More

by PILOT3699 Verified Customer Verified Customer

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Excellent service from Vlad Very courteous and knowledgeable - always. This is the only Chevrolet dealership that I use. Everyone is courteous and polite, they take great care of Very courteous and knowledgeable - always. This is the only Chevrolet dealership that I use. Everyone is courteous and polite, they take great care of my car. More

by THELEGALNURSE Verified Customer Verified Customer

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Amazing amazing Customer service!! Everyone is super amazing. Vladimir , Elise and Brandon always go above and beyond!!! No other dealership I would drive 40 mins for!!!! Will always Everyone is super amazing. Vladimir , Elise and Brandon always go above and beyond!!! No other dealership I would drive 40 mins for!!!! Will always come back as long as these 3 are here! :) More

by TAS Verified Customer Verified Customer

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CONSIDERATE SERVICE VLADIMIR WAS VERY ATTENTIVE TO MY NEEDS AS WELL AS MY TIME. WHEN THERE WAS A MISCOMMUNICATION ISSUE THAT CAUSED SOME CONFUSION, HE WENT ABOVE AND BEYO VLADIMIR WAS VERY ATTENTIVE TO MY NEEDS AS WELL AS MY TIME. WHEN THERE WAS A MISCOMMUNICATION ISSUE THAT CAUSED SOME CONFUSION, HE WENT ABOVE AND BEYOND TO MAKE AMENDS AND PROVIDE ME AN OVERALL PLEASANT EXPERIENCE. ELISE WAS VERY THOROUGH EXPLAINING THE DETAILS OF WHAT EXACTLY WAS WRONG WITH MY VEHICLE. More

by staciacameron Verified Customer Verified Customer

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