Eliza S.
Eliza S. at Seattle Jeep

Eliza S. | Page 9

Service Advisor

Seattle Jeep

13733 Aurora Ave N
Seattle, WA 98133

Contact Me
4.3
198 Reviews

Industry Experience

5 yrs, 11 mos

4.3

198 Reviews

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198 Reviews of Eliza S.

November 16, 2024

Dealership Rating
Employee Rating

Sage (Service) is absolutely killing the game. So great to work with and knowledgeable; All experiences have been great and highly professional. More

by therealmarcanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage E.

October 27, 2024

Dealership Rating
Employee Rating

Excellent service however waited weeks for the part to arrive. The problem persists. Have to reschedule a return trip More

by FGALLEGOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2024

Dealership Rating
Employee Rating

They were quick to schedule me, The work was done in 1. 5 days. Very quick work. The young lady assisting me was very helpfull. More

by gypsyhawk2@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage E.

October 03, 2024

Dealership Rating
Employee Rating

Very professional and informative. Extremely nice, and always a pleasant experience when I have came in for service. More

by CLIPSE6000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 06, 2024

Dealership Rating
Employee Rating

Seattle Jeep Service is exceptional. They keep me informed and answer all my questions. When my Jeep was unexpectedly brought in for service, they arranged for a loaner to keep me on the More

by DEBORAHPSALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James G., Noah M. , Sage E.

Sep 08, 2024

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, David Granger General Manager david@seattleautofamily.com

September 05, 2024

Dealership Rating
Employee Rating

James provides excellent service and communication. He regularly explains my questions and the process needed for the repairs in detail. More

by cyndie.martini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James G., Noah M. , Sage E.

Sep 08, 2024

Seattle Jeep responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

August 20, 2024

Dealership Rating
Employee Rating

Absolutely gone downhill. Not friendly, terrible communication, and astronomical pricing. Do not recommend at all. More

by preis5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 20, 2024

Seattle Jeep responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (206) 365-3530 when you have a chance. Thank you, and we look forward to hearing from you.

August 17, 2024

Dealership Rating
Employee Rating

They have poor quality control and don't stick with pick up dates. I got my vehicle a day late, and then had to come back another day later after I discovered there was work I paid for that they had not do More

by jlpeterson43
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2024

Seattle Jeep responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to David Granger General Manager at david@seattleautofamily.com at your earliest convenience to discuss how we can turn this experience into a positive one.

August 03, 2024

Dealership Rating
Employee Rating

Took my car in for electrical codes showing. Dealership was only supposed to have my car for 1 day and they kept it for a week to do system updates. The next day my car wouldn’t start at all. To More

by MEGAN.H.OAKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2024

Seattle Jeep responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Here at Seattle Jeep, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager to discuss ways we can better serve you in the future. David Granger General Manager david@seattleautofamily.com

July 25, 2024

Dealership Rating
Employee Rating

I asked the service writer a number of questions regarding the service of the vehicle and felt her knowledge was less than adequate. Maybe she was having a bad morning, but she was not very nice w More

by MAUISANDS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 26, 2024

Seattle Jeep responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

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