Elizabeth L.
Elizabeth L. at Vision Chrysler Dodge Jeep Ram
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Elizabeth L. | Page 2

Service Administrator

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.3
82 Reviews
4.3

82 Reviews

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82 Reviews of Elizabeth L.

April 14, 2024

Dealership Rating
Employee Rating

Always a wonderful experience at the Vision Dodge Service Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. More

by maiacarp
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 13, 2024

Dealership Rating
Employee Rating

Great shop and very friendly, have been going there for years and they are very trustworthy More

by Jtalbot
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan P., Jim D.

Apr 16, 2024

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 21, 2024

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They seem to loss our 2021 Jeep renegade at service. They have had two weeks and I’m done with this dealership. They never called about anything wrong. On last review they said I wasn’t a customer but m More

by Jrprochbass
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Dan G., Dan P., Jim D.

Mar 21, 2024

Vision Chrysler Dodge Jeep Ram responded

Hello Kim. To clarify for you, service has been diagnosing your vehicle while you have been in our loaner vehicle at no charge for the last little while. We do know where your vehicle is, and asked that you return our loaner vehicle so we can put you in another loaner vehicle at no charge. If you would like to return your vehicle, we would be happy to look at trade in value and another option for you. Thank you. Ashley Pierce, GSM Vision Chrysler Dodge Jeep Ram

November 04, 2023

Dealership Rating
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Very courteous and efficient. The service team was polite and quickly took care of out vehicle needs More

by DAVIDECKERT7185
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan P., Jim D.

October 31, 2023

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Timing was just as promised. Very comfortable waiting area. There were interesting snacks and drinks. More

by cscoppa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan P., Jim D.

Nov 01, 2023

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 31, 2023

Dealership Rating
Employee Rating

I had to raise my voice to be acknowledged in front of 4 employees which was unfortunate because I had been standing front of them for a few minutes. Made eye contact with the man on the phone. He said noth More

by Noneya
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan P., Jim D.

Nov 01, 2023

Vision Chrysler Dodge Jeep Ram responded

"Noneya" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 31, 2023

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Employee Rating

Vision Dodge has a great maintenance service team. Front desk excellent. Efficient, attentive and courteous. More

by CARLOS.MORALES
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan P., Jim D.

October 31, 2023

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Courteous fast service. Have bought five vehicles from them, and both of my son and daughter have as well.. More

by karferr
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan P., Jim D.

Nov 01, 2023

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 29, 2023

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Employee Rating

A wheel bearing took them 5 days to fix. No loaner. Rental cost a bunch. More

by paul.pensgen
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Joe C.

Oct 31, 2023

Vision Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Paul. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 28, 2023

Dealership Rating
Employee Rating

Prompt customer service and the service was completed when promised. The service advisor, Mark, was very professional and he arranged a ride for me to my office. More

by jfmarino
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan P.

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