Elizabeth Reyes | Page 14

Everyone is very friendly and polite, Manny from the service department helped me with my car and he is amazingly professional and efficient. Overall a nice dealership service department helped me with my car and he is amazingly professional and efficient. Overall a nice dealership More

by ORFLINK Verified Customer Verified Customer

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Brought in our car for a simple oil change and tire rotation. Mechanic left oil pan plug loose, which caused car to leak oil in our new driveway. Plug was only finger tight, didn't even feel like a wre rotation. Mechanic left oil pan plug loose, which caused car to leak oil in our new driveway. Plug was only finger tight, didn't even feel like a wrench was put on it. Just glade it didn't back out on the road and loose all the oil. More

by KJFMF Verified Customer Verified Customer

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Friendly, but it takes too long to get a simple oil change. You would think with an appointment it wouldn’t take over two hours. change. You would think with an appointment it wouldn’t take over two hours. More

by Joeferrell Verified Customer Verified Customer

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My overall experience was much better and easier than I thought. David sold me my car and he was very attentive and was very patient and kind. The staff was nice and everyone was eager to help or answe thought. David sold me my car and he was very attentive and was very patient and kind. The staff was nice and everyone was eager to help or answer questions. The service dept. were also very well versed and knowledgeable of products and quotes. I DO NOT LIKE DEALERSHIPS USUALLY BUT THIS VISIT AND PURCHASE WAS JUST RIGHT. More

by MGA9394 Verified Customer Verified Customer

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My service person is honest and great very Knowledgeable, does not talk me into things the car does not mean look out for my safety and best interest he’s an asset to your company I believe his name is Claud does not talk me into things the car does not mean look out for my safety and best interest he’s an asset to your company I believe his name is Claudio check my service record to see who helps me as I may have spelled his name wrong and he deserves five stars More

by QCARYN Verified Customer Verified Customer

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Was quick, fast and efficient. Could be less pricey, but I guess the price matches the service. All good. No complaints so far. They even offered me uber drop off. I guess the price matches the service. All good. No complaints so far. They even offered me uber drop off. More

by SID Verified Customer Verified Customer

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Jorge was kind and courteous, knew the exact car I wanted. He went above and beyond, he even drove my car home, because I was in my husbands car. He also invited me to come back if I wanted to go over wanted. He went above and beyond, he even drove my car home, because I was in my husbands car. He also invited me to come back if I wanted to go over features. Extremely pleased and it’s close to home was all a plus. I get to keep my same survey guy, Oscar is just great! I am very lucky. More

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You need to visit Nissan of Torrance excellent staff very helpful and the listen to you! We love to shop at this location for sales and service needs. Thank you Nissan of Torrance helpful and the listen to you! We love to shop at this location for sales and service needs. Thank you Nissan of Torrance More

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Thank you Jake Charfauros for the wonderful service provided in helping us choosing Nissan Altima SV 2020 . I would highly recommend Nissan Torrance dealership. Once again thanks Jake provided in helping us choosing Nissan Altima SV 2020 . I would highly recommend Nissan Torrance dealership. Once again thanks Jake More

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Traumatizing experience. Full complaint filed with the BAR. Bureau of Automotive Repairs. Full complaint filed with Nissan of North America. Multiple body damage to my Full complaint filed with the BAR. Bureau of Automotive Repairs. Full complaint filed with Nissan of North America. Multiple body damage to my Car while in Nissan of Torrance's care. Dealership now being difficult about repairs to the body. Hostile response from dealership when trying to take care of damage that they caused while in dealership custody. Now going through my own insurance to fix repairs Nissan of Torrance caused to the body of my car. Genius techs at Nissan of Torrance, couldn't figure out that my car needed brake fluid after break light flashed on dash. They also concluded that I had engine failure at 54k miles and wanted me on the hook for almost $3000.00 just for the teardown. Second opinion.... turns out I just needed a new battery. I just want the body of my car repaired back to the condition it was in when I had left it with them. Their repair shop recommended bumper replacement in order to fix damage Nissan of Torrance caused to it. Nissan of Torrance response was that I would be responsible for the bumper out of my own pocket, and they would pay for the paint. Really!? I got yelled at for wanting a rental car while my car was being fixed by their repair facility, to fix the damage that Nissan of Torrance caused...they were on speaker phone by the way, and the hostile conversation was witnessed by another party. What a truly traumatic experience! Elizabeth, Jonathan, Elias, This in no way warrants any BS response from you. It's all a smoke screen to cover their butts, because in the end, I did absolutely nothing wrong. Nissan of Torrance misdiagnosed my car. Nissan of Torrance damaged the body of my car. And I'm the the one paying the price for holding Nissan of Torrance responsible for their negligence and ignorance? More

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