Elizabeth Weber | Page 13

Drove 20 min. for my oil change appt. Got there 10 min. early. Was told normal 1 hr. oil change would be 2 hrs. due to staffing issues. When I paid for it, pric for my oil change appt. Got there 10 min. early. Was told normal 1 hr. oil change would be 2 hrs. due to staffing issues. When I paid for it, price went up AGAIN!! Time to find another dealership! More

by jdohrman1 Verified Customer Verified Customer

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Once again, the staff at Ed Morse has went above and beyond to provide excellent service and support. beyond to provide excellent service and support. More

by RLLONG70 Verified Customer Verified Customer

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Dealer did what they were supposed to do and did it in a timely fashion. I was very pleased timely fashion. I was very pleased More

by rgm3549 Verified Customer Verified Customer

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The staff was very knowledgeable, helpful and made sure that everything was taken care of with my vehicle. that everything was taken care of with my vehicle. More

by HENDERSON2002 Verified Customer Verified Customer

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The total experience from ordering our new 2025 Suburban to when it was delivered was a very good experience. Steve Daly is great to work with and always is very polite, friendly and professional. He unders to when it was delivered was a very good experience. Steve Daly is great to work with and always is very polite, friendly and professional. He understands what we want in a vehicle and makes sure that we order what we need to have on the vehicle. Steve kept completing informed from the time it was made, during the transport and upon delivery to the vehicle, even when it was delivered on a Sunday when he was not working. Dan, the finance manager was good to work with and was not pushing but helpful in explaining additional coverages for our new Suburban. Jim, who orders the vehicles was helpful also. And we totally have trust in the Service Department with any of the Service Managers and especially Rob who always makes sure we are satisfied with the Service Department. So for all these reasons, that is why we keep coming back to purchase our new vehicles from this dealership. More

by SPONS709 Verified Customer Verified Customer

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As always - from top to bottom, Service desk, Service Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon sin Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon since coming to town in ‘96. Always fair and upfront, I trust them to treat me right. I couldn’t ask for more. More

by DRIVE_FOR_SHOW Verified Customer Verified Customer

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Thank you so much for the help on obtain a tire on a crazy late afternoon, snowy day. Thanks to you my brother's car was repaired with two new tires and he could get to the hospital in the QC on time. P crazy late afternoon, snowy day. Thanks to you my brother's car was repaired with two new tires and he could get to the hospital in the QC on time. PLUS big bonus I didn't have to drive him there, nor go back and pick him up in the middle of the night. SUPER BIG THANKS! ps- please make sure this invoice # 333745 customer # C86470 gets placed on my points , Thanks , Diane Lynn Bunker More

by dlbunker Verified Customer Verified Customer

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In general I have received great service. I feel my vehicle needs have been taken care of and I am satisfied with service. I am always confused by my appointments; last time I arrived on ti I feel my vehicle needs have been taken care of and I am satisfied with service. I am always confused by my appointments; last time I arrived on time & was told it may be a bit...busy which I was fine with..this time I arrived 10 minutes late & was told they would try to get me in but it would be 1.5 hours. I did appreciate the tire evaluation & notice of potential Spring promos. More

by wb191 Verified Customer Verified Customer

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I like the service I receive from this dealership on my two vehicles. Yes, there have been a couple of mistakes over the last many years I have used this dealer but in each and every instance they have don two vehicles. Yes, there have been a couple of mistakes over the last many years I have used this dealer but in each and every instance they have done everything in their power to correct them. in my opinion it's not the problem so much as if and how the problem was handled. I have dealt with several of your service managers at this location over the years and all have treated me fairly. Your present service manager at your GM store, Rob Whitmer, is as good as it gets and I plan on continuing my relationship with this dealership for a long time. More

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I did not have an appointment but got service right away because of my problem in my Buick Encore. They kept my car and found the new part and fixed my car the next day. Thank you for fast service. because of my problem in my Buick Encore. They kept my car and found the new part and fixed my car the next day. Thank you for fast service. More

by LINDACMYERS Verified Customer Verified Customer

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