Elle Anderson | Page 15

Shannon made the engine replacement process stress free. She updated me regularly and kept me informed. What I thought would be a nightmare was made to be a pleasant experience. It didn't hurt that she s She updated me regularly and kept me informed. What I thought would be a nightmare was made to be a pleasant experience. It didn't hurt that she set me up with an electric Hummer for a loaner :) More

by coreyz Verified Customer Verified Customer

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Staff are great. They were friendly and nice. They did great work and quick turn around. They were friendly and nice. They did great work and quick turn around. More

by robbycouillard1 Verified Customer Verified Customer

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I had good customer service and maintenance was completed on time. The waiting room was comfortable and coffee was appreciated. The video from the technician was helpful as well. on time. The waiting room was comfortable and coffee was appreciated. The video from the technician was helpful as well. More

by jthenderson01 Verified Customer Verified Customer

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Friendly service, but I did not get a call back on a question of some service not completed question of some service not completed More

by mskluz75 Verified Customer Verified Customer

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Service is excellent! Communication is constant all the way through the process. Including when we had delays because of back ordered parts. Facility is clean and in a gre Communication is constant all the way through the process. Including when we had delays because of back ordered parts. Facility is clean and in a great location in Bloomington. Highly recommend this dealership! More

by jodo6360 Verified Customer Verified Customer

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Very responsive staff. Great customer service. I have confidence in the process and explanations for my service. Great customer service. I have confidence in the process and explanations for my service. More

by tbgroove Verified Customer Verified Customer

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I don’t feel the girl listened to what was happening with my vehicle. You stated there was nothing wrong. But it needed to be jump started again because my battery went dead because of the fan in the motor my vehicle. You stated there was nothing wrong. But it needed to be jump started again because my battery went dead because of the fan in the motor continued to run after the car was turned by off. I called the dealership in Jackson and the service manager told me what was wrong over the phone. It is now fixed. I don’t think the people you talk too about your vehicle have never seen the inside of a hood (motor) at Walser. Very poor service. More

by gcwacc Verified Customer Verified Customer

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Was not able to solve issue when driving the car. Electric garage door works better but still now working every time. I need to bring it back. Electric garage door works better but still now working every time. I need to bring it back. More

by hschrum Verified Customer Verified Customer

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Walser came to me with a proposal to help me out of a truck that I no longer wanted due to the engine recall. They came up with a plan and a deal that worked out for everyone. I was very pleased. truck that I no longer wanted due to the engine recall. They came up with a plan and a deal that worked out for everyone. I was very pleased. More

by brian.erickson Verified Customer Verified Customer

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Everything was well taken care of. They were very friendly and had a nice waiting area. They were very friendly and had a nice waiting area. More

by ken.timmerman Verified Customer Verified Customer

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