Ellie Maclaurie
Ellie Maclaurie at Wilsonville Toyota

Ellie Maclaurie | Page 10

General Sales Manager

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

Contact Me
5.0
125 Reviews

Hometown: Gold Beach, Oregon School: USF & Oregon State Like most about working at Wilsonville Toyota: The people and the groundbreaking business model: One Person, One Price. When not working, we spend time with our 3 kids enjoying the Pacific Northwest. We love sports and try to go to as many sporting events as possible. Some Portland area food spots on my favorites list are Ox, Mediterranean Exploration, and Pambiche. Also, Piazza Italia, a true Italian experience, is at the top of my list. Something interesting about my family: All my siblings attended OSU and my family runs a dairy distribution company in Gold Beach, OR.

Dealership Experience

16 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

Languages Spoken

English English

5.0

125 Reviews

Write a Review

125 Reviews of Ellie Maclaurie

May 04, 2013

Dealership Rating

From start to finish Rochelle and Elle made the car buying experience enjoyable. The customer experience at Wilsonville Toyota was one that I found unique in my search of a car. They made me feel com More

by rbjenks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 18, 2013

Dealership Rating

Lee Brown was a pleasure to interact with on this purchase. no hassle, or hidden agenda. Very courteous, friendly, professional, knowledge of services, inventory and engaging. Everything you'd wan More

by mhjar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 16, 2013

Dealership Rating

Scott is the reason my wife and I keep coming back. We have purchased/leased 6 cars from Scott and he always goes beyond the call of duty to help us. The dealership also got us 0% financing after the fac More

by mthazlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott McKowen

August 21, 2012

Dealership Rating

Ellie and Jason were both so great to work with. They made buying a car so easy. Next time I get a car I will definitely be back. More

by Kalis2cute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 01, 2012

Dealership Rating

We bought a new 4runner and it is a great car and was a great price. Robert Aldrich didn't pressure us into buying at all, so we were comfortable the whole time. We test drove 4 cars and he was knowledgabl More

by neld2132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Aldrich

July 20, 2012

Dealership Rating

This was a first visit...I believe that the best auto care comes from those who are brand-specific-certified, no matter what! From the oil change to the most extreme reason. My vehicle is a company car More

by lmf8789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 29, 2012

Dealership Rating

Ellie is an awesome employee of Wilsonville Toyota and after having a terrible experience with Romulus she has made every effort to make it right. I am retracting my less than perfect score because she we More

by dorian7
Customer Service
Recommend Dealer
Yes
Jun 29, 2012

Wilsonville Toyota responded

DJ- First, we are horribly sorry about your experience here. You are absolutely right to be upset about being lied to by our team member. Our store policy is quite clear: All deposits are refundable. Not only that, but rule #1 for everyone at our company is, "Do the Right Thing." Ellie's professional treatment of you is a great example of how we intend for all customers to be treated. It is the biggest reason she got promoted and, unfortunately, was unable to assist you further. On the other hand, Romulus's actions were inexcusable and are immediately being dealt with at the senior management level. It is improper for me to say more than that about his discipline. But rest assured he is involved in career-related discussions as I type this. Under the Certified Dealer Program, DealerRater provides a cool-off period to give us both the opportunity to work together and resolve any issues. I know that Mayumi has processed your refund and, depending on the bank issuing your card, you'll see it typically within 3-5 business days. I just wanted you to know that we are dealing with your complaint promptly and are very sorry that one employee's terrible performance created this poor view of our entire store. I am available to speak with you further at your convenience. Please call my cell phone: 503-830-4777. Thanks, Ron Owens Vehicle Operations Director Wilsonville Toyota Cell 503-830-4777

March 21, 2012

Dealership Rating

By far, this was the most amazing car buying experience I've had. Ellie was wonderful through the whole process! I didn't feel pressured at all, and she was very professional at addressing all of my conc More

by MisterMatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2012

Wilsonville Toyota responded

Thanks MisterMatt for telling the world about our little secret down here, Ellie Treinen. She is indeed a customer service gem. In fact, if our future customers look through the reviews here on dealerrater.com, there are a whole lot of team members with great customer service on their minds. Thanks again from all of us! --Wilsonville Toyota Management Team

March 18, 2012

Dealership Rating

I have only purchased VW's my entire life, so I didn't know what to expect in even considering a Toyota. After watching others for years purchase and love their Prius hybrids, I was still a bit reluctant More

by molich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2012

Wilsonville Toyota responded

Thank you for your very kind review of Ellie and your visit to Wilsonville Toyota. It's customers like you that helped us earn Dealerrater.com's Oregon Toyota and Scion Dealer of the Year awards. Please enjoy your Prius and don't hesitate to contact any member of the management team should Ellie be unavailable to answer any questions you have. --Wilsonville Toyota Management Team

February 13, 2012

Dealership Rating

Wilsonville Toyota is awesome. We were one of the first customers when they opellned, the show room floor was not even finished. The experience was so positive we came back. The NO BULL policy really is More

by Dalajohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ellie Treinen

...
10
...

Dealership Inventory (343 Vehicles)

new 2026 Toyota Camry car, priced at $36,313
2026 Toyota Camry
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
used 2023 Toyota 4Runner car, priced at $33,981
2023 Toyota 4Runner
used
Ice Cap exterior
Automatic
Rear-wheel Drive
used 2023 Toyota Highlander car, priced at $37,981
2023 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Highlander Hybrid car, priced at $58,547
2026 Toyota Highlander Hybrid
new
Ruby Flare Pearl exterior
Automatic
All-wheel Drive
new 2026 Toyota Camry car, priced at $45,391
2026 Toyota Camry
new
Heavy Metal w/Midnight Black Metallic Roof exterior
Automatic
All-wheel Drive
used 2025 Subaru Forester car, priced at $35,481
2025 Subaru Forester
used
Horizon Blue Pearl exterior
Automatic
All-wheel Drive