Ellie Maclaurie | Page 12

This is the place to buy. Ellie Treinen knew her stuff and got me in and out of the dealership in an unbelievable amount of time. No need to shop elsewhere for a Toyota, Wilsonville Toyota is the only and got me in and out of the dealership in an unbelievable amount of time. No need to shop elsewhere for a Toyota, Wilsonville Toyota is the only place to go. More

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We can't thank Ellie enough for the first positive experience we have had buying a car. Ellie is extremely knowledgable about the car you are interested in and makes you feel comfortable & relaxed mak experience we have had buying a car. Ellie is extremely knowledgable about the car you are interested in and makes you feel comfortable & relaxed making such a big decision. You sense right away that this is not just a JOB to her-she truly likes what she does. We are very glad she was our sales person! Thanks Ellie! Pat & Gail Gable More

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This was our second experience purchasing a car at Wilsonville Toyota and we were very pleased once again. We knew what kind of car we wanted and did not want to spend lots of time looking on a lot. Wilsonville Toyota and we were very pleased once again. We knew what kind of car we wanted and did not want to spend lots of time looking on a lot. We met Ellie Treinen and she made the entire process very quick and easy. She was very well-informed, patiently answered our questions, and quickly took care of the paperwork. This was the easiest car purchasing experience we have ever had. We definitely recommend Wilsonville Toyota and Ellie. Plus, we absolutely love our RAV4! More

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Ellie gave me accurate information on the phone for my long distance purchase (Canada). She researched the information that I requested and responded promptly. I was picked up at the airport as promised long distance purchase (Canada). She researched the information that I requested and responded promptly. I was picked up at the airport as promised. All the paperwork was perfectly organized and the vehicle was beautifully presented! What more could you ask for?! More

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I went to three different Toyota dealers and a Chevrolet dealer prior to going to Wilsonville Toyota. I played what I call the “number game” at all of the other lots. They started out high on their car and dealer prior to going to Wilsonville Toyota. I played what I call the “number game” at all of the other lots. They started out high on their car and low on my trade then ran back and forth with me and the sales manager’s for up to two hours before I ran out of time and walked away from the deal. One sales person kept coming back to the table and pointing at a number saying, “Just write the check for this amount.” I was ready to give up car shopping when I found a Camry in the exact color I wanted for thousands less then the other Camry’s I looked at. It was newer, had fewer miles and was still under the original manufactures warranty. I thought there had to be a catch. I couldn’t believe they would sell a newer car with fewer miles for less money. I spoke to Ellie Treinen at Wilsonville Toyota before making the drive from Portland to Wilsonville. I truly expected to be told “Sorry we just sold that one, but I have another with a few more miles that cost a little more.” I’ve heard that line before. To my surprise the car was still there. I took it for a test drive then prepared to start the agonizing negotiation process or “number game.” Ellie gave me the price for their car and it was exactly what they quoted on the phone. They made a fair offer for my trade and the deal was done. I may have been in a mild state of shock. They agreed to make a small repair and even made an additional repair after the purchase. The shock was a little more then mild for that one. I feel Ellie and Wilsonville Toyota went above and beyond to make me a happy customer. I would highly recommend Ellie and Wilsonville Toyota to anyone looking for a new or used car. They have changed my attitude about car shopping. More

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Without a doubt, this was the best car buying experience I've ever had. From the moment I stepped on the lot, service was friendly and helpful and, the most pleasant surprise was the total lack of pressure. I've ever had. From the moment I stepped on the lot, service was friendly and helpful and, the most pleasant surprise was the total lack of pressure. I never felt like I was being pushed into making a purchase, which was such a relief. The entire process was so different than any previous experience, which is to say it was actually enjoyable and relaxed. After this, I'd find it hard to bring myself to purchase (or lease) a car anywhere else. More

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I work nearby Wilsonville Toyota-Scion, but live 35 miles away. I've stopped in there briefly before, but mostly have heard good things word of mouth. After seeing a good looking, barely used car on their away. I've stopped in there briefly before, but mostly have heard good things word of mouth. After seeing a good looking, barely used car on their website, I took the time to drive down there from home on a Saturday (repeating my normal work commute). I was helped by Ellie Treinen, who was very pleasant to work with, professional, knowledgeable, and made every effort to SERVE me rather than pressure me. I don't do pressure, especially at automotive dealers. I work in a customer service oriented profession, and in my opinion, customer service is a self-less act, but it works to build repeat business if executed to serve the customer, on a repetitive basis. That is how my employer has built an unrivaled reputation in their industry, and it appears Wilsonville Toyota-Scion has as well. I would definitely refer a friend to Ellie and Wilsonville Toyota-Scion, and will shop there again when the opportunity arises. I took with me a car that I considered trading in, if it was economically justifiable. They drove the car around the block and checked it out, and in a very short time had both: 1) found all of the key issues (which actually builds credit in my book - I'm the son of a mechanic) and 2) used a very professional system to evaluate the exact market value of the car (which I'm quite sure is a third party system that they invest $$$ in). Their investment in doing this in such a professional manner procured an accurate value of my car, which was actually more than reasonable, and solidified my business with them. Ellie went out of her way to make sure I knew about every important detail in my process of purchasing a vehicle, including details that only served me, not the dealership, or herself. She also followed up to make sure everything with the car was going well, and I was enjoying my purchase. Thank you Ellie Treinen, and Wilsonville Toyota-Scion! More

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This dealer is great. When they say "No Bull" they mean it. I loved the 1 sales person experience. They did they best to find me the financing I need and offered all the options I didn't even know existed. it. I loved the 1 sales person experience. They did they best to find me the financing I need and offered all the options I didn't even know existed. Very satisfied. I will be back in the future! More

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We made 3 trips to Wilsonville Toyota looking, pricing, and asking questions trying to decide what we wanted. Our salesperson, Ellie Treinen was great, very knowledgeable, patient and helpful. There was and asking questions trying to decide what we wanted. Our salesperson, Ellie Treinen was great, very knowledgeable, patient and helpful. There was no pressure, and we called Ellie when we'd made a decision. We felt we were given a fair price on the 2000 Camry we traded in, and she found us exactly what we wanted, made arrangements to get it from another dealership, and even delivered the car to us. We felt well taken care of and feel she went above and beyond. We really liked dealing with one person through the transaction, and wouldn't hesitate to recommend Ellie and Wilsonville Toyota. We liked having a set price and not having to negotiate or be handed from person to person. This was the best car purchasing experience we've ever had. More

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We purchased a new 2010 Prius over the weekend and can not say enough about the outstanding service that we received from our sales person Ellie Treinen. She is a pleasure to work with. There was never not say enough about the outstanding service that we received from our sales person Ellie Treinen. She is a pleasure to work with. There was never any pressure and she totally knows everything about the cars that she is selling. We really appreciated the friendly, professional, knowledgeable and upbeat attitude that she has. Just dealing with one person from the beginning to the end of a purchase totally makes you relaxed. I would definitely recommend Wilsonville Toyota- Scion. If you go there ask for Ellie you wont be disappointed. More

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