Elliott Bates | Page 10

Looking for used S60, we located Suburban Volve and drove 3 cars upon our first visit with Elliott. We left with some car faxes, price sheets and good info. We visted two other Volvo dealers and drove a coup 3 cars upon our first visit with Elliott. We left with some car faxes, price sheets and good info. We visted two other Volvo dealers and drove a couple more vehicles that were 3X more than we wanted to pay. almost 4 weeks went by and Elliott would test me and ask if we found a S60 yet. I texted him back and said no. He stated that he had an S60 for $8995 and encouraged me to take a look. We ended up finding a beautiful S60 on Autotrader. The car was $6995, year 2002 and 95Kmi. I texted Elliott on Sun. 5/23 and asked if car was sold. The next morn, Elliott texted me a nd said car was avail. My wife and I drove down and drove car. Heard a hissing a dn a clunk noise on 1st test ride. Elloiott introduced me to Shop Foreman and we took a drive, The shop faremean diagnosed his on the road as a leaky needle bearing under steering column wheiiich he fixed when we returned. He aslo heard the clunk noise that I thought was a left front ctrl arm busing. The foreman and I returned to dealership where he asked if I wanted him to put car up on lift. This sold me on the car. I was able to confirm no rust, no fluid leaks and no chassis or component issues underneath. The Shop Foreman has the rear cntrl arm bushing lubed and retorqued and this fixed the clunk noise. I then processed paperwork with Elliott and Howie (biz mngr). Elliott allowed me to use his phone to contact my company credit union. Financing was secured and I signed papers, received metal lic. plate, registration and all paperwork. The employee professionalism and engagement was impressive and I will be back in a coupel years to buy a pre-owned XC60 for sure. GREAT Buying experience because they listened to the things I was interested in....safety and mechanical reliablity for $6995!!! More

Helpful 0

Report | Print