Elliott Bates | Page 9

NEW VOLVO LOVE THE CAR AND EXPERIENCE, HIGHLY RECOMMENDED DEALER THEY ARE VERY FRIENDLY AND CARE ABOUT THEIR CUSTOMERS. EVERYONE WAS ENTHUSIASTIC, MADE ME FEEL LOVE THE CAR AND EXPERIENCE, HIGHLY RECOMMENDED DEALER THEY ARE VERY FRIENDLY AND CARE ABOUT THEIR CUSTOMERS. EVERYONE WAS ENTHUSIASTIC, MADE ME FEEL WELCOME AND LIKE I'M PART OF THE FAMILY. THANK YOU! More

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Very happy customers My husband and I were very pleased with the professional service we received at your dealership and will certainly recommend you and Mr.Elliott Bates My husband and I were very pleased with the professional service we received at your dealership and will certainly recommend you and Mr.Elliott Bates to our friends and family. We are in love with our Volvo XC90. Thanks so much. Mr & mrs. Kenneth Uter More

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SHEndler......Great purchase experience The Volvo I purchased on August1, 2014 is the fourth Volvo my husband and I have purchased with Elliot Bates. His calm pleasant manner instills confi The Volvo I purchased on August1, 2014 is the fourth Volvo my husband and I have purchased with Elliot Bates. His calm pleasant manner instills confidence. As a knowledgeable professional salesperson Elliot leaves no matter unattended. There is no doubt that he fulfills his promise to provide a "simple, honest, hassle free vehicle purchase experience." Thank you Elliot. More

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I was pleased from the very begninning with the friendliness of the sales person Elliott. He was straightforward and honest, which is always a plus when buying a car. After dealing with Elliott, friendliness of the sales person Elliott. He was straightforward and honest, which is always a plus when buying a car. After dealing with Elliott, I was moved to the finance manager Pierre who was excellent and friendly. The entire experience was great including one of the employees giving a bag of Cheetos to one of my daughters. I just want to say thanks for the excellent customer service and for a great car. More

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I spoke to Elliott on the phone stated what I needed. Always very courteous, took care of me when I got there. Hassle free , very outgoing. Left with a great car and very happy by the way I was treated. Always very courteous, took care of me when I got there. Hassle free , very outgoing. Left with a great car and very happy by the way I was treated. Definitely would recommend this place. More

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Willing to go the extra length to make sure we left with a beautiful car and a positive experience. Very happy with our purchase and enjoying the new car. a beautiful car and a positive experience. Very happy with our purchase and enjoying the new car. More

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Yovonne Felix was my service rep at Saturn of West Palm Beach. When Saturn was discontinued I was concerned about where I could get good service. I can tell you horror stories about bad service from some d Beach. When Saturn was discontinued I was concerned about where I could get good service. I can tell you horror stories about bad service from some dealerships. When I heard that "my guys" were now at Suburban Volvo I was relieved to know that there is a place where i can get my car serviced without worry. My thanks to Suburban. Jim Waldeck More

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Looking for used S60, we located Suburban Volve and drove 3 cars upon our first visit with Elliott. We left with some car faxes, price sheets and good info. We visted two other Volvo dealers and drove a coup 3 cars upon our first visit with Elliott. We left with some car faxes, price sheets and good info. We visted two other Volvo dealers and drove a couple more vehicles that were 3X more than we wanted to pay. almost 4 weeks went by and Elliott would test me and ask if we found a S60 yet. I texted him back and said no. He stated that he had an S60 for $8995 and encouraged me to take a look. We ended up finding a beautiful S60 on Autotrader. The car was $6995, year 2002 and 95Kmi. I texted Elliott on Sun. 5/23 and asked if car was sold. The next morn, Elliott texted me a nd said car was avail. My wife and I drove down and drove car. Heard a hissing a dn a clunk noise on 1st test ride. Elloiott introduced me to Shop Foreman and we took a drive, The shop faremean diagnosed his on the road as a leaky needle bearing under steering column wheiiich he fixed when we returned. He aslo heard the clunk noise that I thought was a left front ctrl arm busing. The foreman and I returned to dealership where he asked if I wanted him to put car up on lift. This sold me on the car. I was able to confirm no rust, no fluid leaks and no chassis or component issues underneath. The Shop Foreman has the rear cntrl arm bushing lubed and retorqued and this fixed the clunk noise. I then processed paperwork with Elliott and Howie (biz mngr). Elliott allowed me to use his phone to contact my company credit union. Financing was secured and I signed papers, received metal lic. plate, registration and all paperwork. The employee professionalism and engagement was impressive and I will be back in a coupel years to buy a pre-owned XC60 for sure. GREAT Buying experience because they listened to the things I was interested in....safety and mechanical reliablity for $6995!!! More

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