Ellis Cook

I was forced to pay $1,995. 00 for a value add that ended up being bedliner and window tint. After the truck was delivered (2 weeks late) I called the salesman and called them 00 for a value add that ended up being bedliner and window tint. After the truck was delivered (2 weeks late) I called the salesman and called them out on the 2 things being scratched up and obviously not new, he immediately said 'bring it back we will fix it for you. After waiting 3 months for my title and being completely ignored by everyone they finally checked into the situation and realized they never told the bank to send it to me, at that point they sent me another temporary tag (admitting fault by sending me the second temp tag). Once I finally received the title, I sent it off and it was put in suspense by the state of AR. They did not fill out the paperwork properly. I called for anohter 2 months with no luck talking to anyone who cared. The salesman said 'I'm sorry you are being so impatient' I lost it at that point. I ended up having to hire an attorney to help me get it resolved. My attorney laughed at the false promises and was surprised that they wanted until the last hour before the deadline to reply. All in all it took me 6 months to get the title situation resolved. I will never do business with them again. I suggest you don't either. More

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Very friendly and polite. Did there best to make me comfortable and helped get me in the car I'm in. Did there best to make me comfortable and helped get me in the car I'm in. More

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