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Elsie Martinez
Elsie Martinez | Page 13
Service Advisor
Tropical Ford
9900 South Orange Blossom Trail
Orlando, FL 32837
167 Reviews
I have been with the company for almost 11 years. I truly enjoy working with the company, I consider it as my second home. I consider myself an honest, kind, hard working, down to earth person. When receiving a survey or a review I take them to heart because it is very important to me to try to assist all my clients fairly and truthfully. I always try to keep a positive attitude & smile and, hopefully, try not to get discouraged with negative feedback. I try my very BEST at everything BUT just keep in mind that some things are out of my control.
Read moreDealership Experience
18 yrs, 10 mos
Industry Experience
24 yrs, 2 mos
Languages Spoken
Spanish
167 Reviews of Elsie Martinez
December 23, 2018
Great Awesome service and customer service very helpful and kept me informed of everything A+ service highly recommended will definitely be back never a iss Awesome service and customer service very helpful and kept me informed of everything A+ service highly recommended will definitely be back never a issue at Tropical Ford always A+ service More
by kimbaninja69
Verified Customer
December 16, 2018
SERVICE DEPARTMENT THE ADVISOR TOOK GOOD CARE OF ME RIGHT AWAY AND EXCELENT SERVICE AND KEEP MY VEHICLE CLEAN ALL THE TIMES AND FASTER. HOPE YOU GUYS HAVE GOOD HOLIDAY. THE ADVISOR TOOK GOOD CARE OF ME RIGHT AWAY AND EXCELENT SERVICE AND KEEP MY VEHICLE CLEAN ALL THE TIMES AND FASTER. HOPE YOU GUYS HAVE GOOD HOLIDAY. More
by captain45
December 13, 2018
Its was real good experince Experience was excellent, I got 90% of what I looking for, the only draw back other the 10% I didn't get was the time of the whole process, However Experience was excellent, I got 90% of what I looking for, the only draw back other the 10% I didn't get was the time of the whole process, However it was a real problem because I had the time. More
by WLUNLIMITEDFUNDI
Other Employees Tagged: Vitalie Munteanu , Jonathan Mella
December 06, 2018
Service Tropical Ford has done an amazing repairs on all of my vehicles especially the service department I would definitely recommend all of my friends and Tropical Ford has done an amazing repairs on all of my vehicles especially the service department I would definitely recommend all of my friends and family to go there More
by BOBFRANKLIN
Other Employees Tagged: Bryan Langenderfer , Gaylon Stewart
November 30, 2018
Recall Service Work I dropped off my car at the agreed time and left, and before I knew it, the work was done and I needed to return. This couldn't have been easier! I dropped off my car at the agreed time and left, and before I knew it, the work was done and I needed to return. This couldn't have been easier! More
by MFRAZEE0
November 29, 2018
Great place, very friendly, awesome environment, and quick. I would definitely recommend Tropical Ford to friends and will be bringing my vehicle back. Ve place, very friendly, awesome environment, and quick. I would definitely recommend Tropical Ford to friends and will be bringing my vehicle back. Very Satisfied More
by EMMANUELCARCHI
November 16, 2018
Happy customer As always,it is a pleasure to visit Tropical Ford to do service on my Mustang. Everyone at this dealership is so friendly and helpful. Special thanks As always,it is a pleasure to visit Tropical Ford to do service on my Mustang. Everyone at this dealership is so friendly and helpful. Special thanks to Elsie Martinez for always taking care of my concerns in a professional manner. Because of people like Elsie I have been going to this dealership for the past few years. Keep the good work and continue to satisfy your customers! More
by gmuniversal
November 10, 2018
Great Very friendly and helpful.. strongly recommended. The rep was great and helpful.. Try they best to help as much as possible. Experience was terrific. Very friendly and helpful.. strongly recommended. The rep was great and helpful.. Try they best to help as much as possible. Experience was terrific... 5 start More
by RMORGAN0611
November 09, 2018
Bad customer services Every time you come here they act like they are doing you a favor. They lied about having airbag and only told us they would fix it after we asked for Every time you come here they act like they are doing you a favor. They lied about having airbag and only told us they would fix it after we asked for loaner. We have brought 5 cars from Tropical but we will not buy a new one from you. The service center sucks More
by lightnstorm1314
October 30, 2018
Great service for your Ford I really appreciate the service I get from the service team. Elsie, my rep, is very knowledgeable of what I need and have a great communication with I really appreciate the service I get from the service team. Elsie, my rep, is very knowledgeable of what I need and have a great communication with the mechanics. They never charge something I do not need More
by CRISTINEDEARING
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