Elvir Kulovic

Went to this dealership to buy a 2025 Toyota sienna attracted by the price. I bought the car on 12/04/25 and picked it up the next morning, then after 5 days I contacted the Sales Manager Matt and exp attracted by the price. I bought the car on 12/04/25 and picked it up the next morning, then after 5 days I contacted the Sales Manager Matt and explained that I made a poor decision and I want to unwind the deal and he said he will contact me back but I never heard back from him then after 2 days I went to Bommarito Toyota in person this time and met another sales manager Elvir and I explained everything but I realized that he is not willing to assist and dismissive then I asked for the Director but he said he is not here and I can only contact him via email then I emailed the director but I never received a response then after 2 days I called Bommarito and finally was able to speak to the director Emile and he said he did not receive my email, anyway I explained everything but he said he can’t unwind the deal and it is too late the car was sold on 12/01/25 and now is 12/15/25 and it’s too late which was not true I signed the paperwork on 12/4/25 and picked on 12/5/25 then contacted the sales manager on 12/09/25 but the director refused and said no, disappointing tactics , which was very disappointing and I regret choosing this dealership, management was unhelpful and dismissive. More

Report | Print