Matt McManus

Bought a New Grand Highlander… my Salesman Sonny was awesome. Kept me informed of when the vehicle was being built when it shipped, and when it arrived at the dealership. No hassle whatsoever. I told hi awesome. Kept me informed of when the vehicle was being built when it shipped, and when it arrived at the dealership. No hassle whatsoever. I told him what I wanted, and he delivered. Went into finance. Ian Johnson once again had everything ready for me very easy process got me an amazing interest rate and everything prepared and ready to sign when I got there.. Highly recommend Bommarito Toyota for your new vehicle More

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Poor sales service. Was lied to about the car having remote start. The remote start has a defect that makes it shut off when opening the door and Toyota only gives you 1 Was lied to about the car having remote start. The remote start has a defect that makes it shut off when opening the door and Toyota only gives you 12 months free of remote start key fob and app. After that it is documented from Toyota it’s $8 a month to use the remote start you paid for. Dealer still says it’s not true even when confronted with the document from Toyota. Asked for my trades car back after 1 week and got stalled for 2 weeks with manager on vacation and in meetings and then told we sold your car yesterday. Overcharged for a hitch install by $180. Gave me a reciept showing it and said oh no that’s our profit to keep. So sales makes money off their own service departments work. The car is a lemon with engine/transmission problems, technology flaws and safety issues now reported to NHSA. Dealer dosnt want to help. Had to get Toyota involved to request help. Dealer also isn’t document service records. Keeps looking at car without doing paperwork. More

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Bought a 23 highlander here 3 weeks ago. Specified wanting a remote start. Was sold the mod that included remote start but wasn’t told that it’s a subscription service for $8 a month to use Specified wanting a remote start. Was sold the mod that included remote start but wasn’t told that it’s a subscription service for $8 a month to use it even with your key fob. Also wasn’t told that the remote start shuts off when opening the door making you restart the car everytime. Was over charged $180 for the hitch install at $1200 and given a receipt for $1017. The car turns out to be a lemon with engine problems, steering problems, and technology problems that I am told by them after 3weeks I’m stuck with but they will buy it back for $8000 less than I paid. Hurried up and sold our traded in car that I have been asking for back. More

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Tim O’Connell went above and beyond to help make the car buying process easy and seamless. He paid attention to our wants and needs and did his absolute best to accommodate both within the current market. T buying process easy and seamless. He paid attention to our wants and needs and did his absolute best to accommodate both within the current market. Tim was personable and made sure we were taken care of from start to finish. Overall a great experience! More

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Craig Schnaak and company were wonderful to deal with. I am so happy with my first ever Toyota vehicle! Great buying experience am so happy with my first ever Toyota vehicle! Great buying experience More

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We've been going to Bommarito Toyota in Hazelwood for close to 7 yrs now and had another great experience with Tommy Morris! My wife's 3rd RAV4 and she loves it, thanks to Tommy's diligent and personal c close to 7 yrs now and had another great experience with Tommy Morris! My wife's 3rd RAV4 and she loves it, thanks to Tommy's diligent and personal customer service the sale went too easy! It was the most painless transaction, ever! More

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Finding the exact model, color, and interior on a Sequoia was not easy as most dealers have 5 or less of various models on their lots. Bommarito found the model we wanted and gave us a fair price. was not easy as most dealers have 5 or less of various models on their lots. Bommarito found the model we wanted and gave us a fair price. More

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Another great experience. My 5 th vehicle and I could Another great experience. My 5 th vehicle and I could not be more happy with the service I received. Price was fair and I received the most for my Another great experience. My 5 th vehicle and I could not be more happy with the service I received. Price was fair and I received the most for my trade here like always. 5 stars. More

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Went with my loan from my bank and the financial personal run my credit score even I told him not to do so, the manager said they will dispute the inquiry on my Credit score but till now nothing happened, s run my credit score even I told him not to do so, the manager said they will dispute the inquiry on my Credit score but till now nothing happened, since 12/2 /2020. I'm not happy at all with this transaction... this is the 4th car I purchased from Bommarito, and the third from this store, but I will not go there again because the worker there only thinking how to make money from you any how, not to satisfy you More

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James Ochs did an excellent job balancing being a good salesman, while also establishing personal rapport. He's got a humble and relatable demeanor, allows you time to talk without bombarding you with num salesman, while also establishing personal rapport. He's got a humble and relatable demeanor, allows you time to talk without bombarding you with numbers, and is rather transparent in his conversations. Would highly recommend going to him. Overall a well-established dealership. Able to find a salesman within seconds, and managers come in to check on you, without being cumbersome. More

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