Emily Adkinson
Emily Adkinson at Temecula Valley Lexus

Emily Adkinson

Service Consultant

Temecula Valley Lexus

42081 Dlr Drive
Temecula, CA 92591

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Emily Adkinson

February 26, 2026

Dealership Rating
Employee Rating

Philip was amazing in taking time to help me set up my digital key. He walked my through the process and when we needed additional assistance from the tech support he stayed until I got everything set up More

by nwyocum
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katria Steinberg , Philip (my car salesman from two months ago)

Feb 27, 2026

Temecula Valley Lexus responded

We're thrilled to hear about your positive experience with Philip. Providing excellent customer service is our priority, and it's great to know he was able to assist you with your digital key setup. Enjoy your new features! Regards, Tom Rudnai President

January 30, 2026

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Great Service by Emily kept me updated and got my car fixed with no issues thank you More

by prodigy935
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 31, 2026

Temecula Valley Lexus responded

It's wonderful to hear that Emily provided you with great service and kept you updated throughout the process. Your satisfaction is our priority, and we appreciate your feedback! Regards, Tom Rudnai President

January 21, 2026

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Emily has been great to work with. She is upfront and genuine. We look forward to continuing working with her. More

by efangio78
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2026

Temecula Valley Lexus responded

Thank you for your kind words about Emily! We’re thrilled to hear you had a positive experience and appreciate your trust in us. We look forward to continuing to serve you in the future! Regards, Tom Rudnai President

January 12, 2026

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Temecula Valley Lexus did an excellent job with my 30,000-mile service. From check-in to completion, the process was smooth, professional, and well-organized. The service team clearly explained what w More

by mhmanney
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Temecula Valley Lexus responded

It's a pleasure to hear you had such a smooth experience with your 30,000-mile service. Our team is dedicated to providing top-notch customer service, and your recommendation means a lot to us. We look forward to seeing you again for your next service! Regards, Tom Rudnai President

December 21, 2025

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Great customer service! Everything was explained and delivered as promised. Will definitely be back. Thank you More

by ABELG680
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 22, 2025

Temecula Valley Lexus responded

Our team strives to provide exceptional service and clear communication. We look forward to welcoming you back soon. Thank you for choosing us! Regards, Tom Rudnai President

December 18, 2025

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Very nice staff, setting up appointment was quick and easy, getting a courtesy loaner while vehicle being serviced was helpful, service agent Emily was efficient and knowledgeable, loved that they washed More

by MeMa
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Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Temecula Valley Lexus responded

We're ecstatic to hear you had a great experience with our staff and service. Providing efficient and helpful service is our priority, and we're glad you enjoyed the complimentary car wash. Your feedback means a lot to us! Regards, Tom Rudnai President

December 15, 2025

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Excellent staff and service. The lounge and open areas are inviting as one waits. Thank you. More

by YAG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Caughron, Jimmy Gutierrez

Dec 15, 2025

Temecula Valley Lexus responded

It's wonderful to see that you were impressed with our service and facility! We look forward to working with you again! Regards, Tom Rudnai President

December 14, 2025

Dealership Rating
Employee Rating

Great service executed by a responsive and professional staff. My experiences with both Ty & Emily have been outstanding. More

by hankhkim
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Gutierrez

Dec 15, 2025

Temecula Valley Lexus responded

We're thrilled to hear that Ty and Emily provided you with outstanding service. Our team always aims to deliver a top-notch experience, and it’s great to know we hit the mark for you. We appreciate your support! Regards, Tom Rudnai President

December 12, 2025

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Employee Rating

Service was fine. They killed my battery during the service, but jumped it and the delay was minimal. Food bar needed restocking. Actual work on car, staff and wait More

by Joe K
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2025

Temecula Valley Lexus responded

Joe, We're glad that overall you had a quality experience and we were able to get this battery issue resolved quickly. We appreciate both your business and your feedback and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Tom Rudnai President

November 13, 2025

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Employee Rating

Great dealership, especially the service department. Adam is excellent and always provides excellent customer service. More

by shhannah2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Caughron

Nov 14, 2025

Temecula Valley Lexus responded

It pleases us to hear you had a great experience with our service department and Adam's customer service. Your feedback motivates us to keep delivering top-notch service! Regards, Tom Rudnai President

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