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Emily Adkinson
9 Reviews
9 Reviews
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9 Reviews of Emily Adkinson
August 28, 2025
Staff interaction was great. Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also Also worked with me to provide a check list of items inspected by the mechanic so we felt better driving across the desert. The loaner car was also very nice. The gas mileage was impressive. My wife now wants a new Lexus hybrid sedan. More
by poloband
Other Employees Tagged: Adam Caughron, Richard IV, Jimmy Gutierrez, Katria Steinberg, Rick Engebritson
August 22, 2025
Great experience! Checking in took only a few minutes. Emily was my advisor and she really rocks! I will definitely be returning when necessary. Checking in took only a few minutes. Emily was my advisor and she really rocks! I will definitely be returning when necessary. More
by marcasso20
August 09, 2025
Emily, the service manager was very polite and helpful The techs seem to know what they are doing. The best thing was getting a loaner. I would love to buy another new RX 350 BUT you stopped using the V The techs seem to know what they are doing. The best thing was getting a loaner. I would love to buy another new RX 350 BUT you stopped using the V6 engine. I will not buy a car with a Turbo. More
by Don
July 23, 2025
Follow up 5,000 mile maintenance, great experience. I requested a courtesy vehicle prior, easy app to fill out. Drop off and pick up of vehicle was quick & easy. Appreciated time was respected. Great c I requested a courtesy vehicle prior, easy app to fill out. Drop off and pick up of vehicle was quick & easy. Appreciated time was respected. Great customer service, professional and friendly staff. More
by e3irod
July 09, 2025
Almost three years going to TV Lexus, and very happy with the service, sales staff, support/service team, and parts dept. Always friendly visit, and zero hassles. the service, sales staff, support/service team, and parts dept. Always friendly visit, and zero hassles. More
by SimChris
Other Employees Tagged: Adam Caughron, Katria Steinberg, Tyler Massie
July 03, 2025
Beautiful facility with friendly staff. Nice waiting area with complimentary coffee, drinks and snacks. Enjoyed my experience. Nice waiting area with complimentary coffee, drinks and snacks. Enjoyed my experience. More
by JJBrookie
Other Employees Tagged: Richard IV
June 29, 2025
The only negative thing I have to say about it is when I dropped my car off, and I was getting a free loaner, Emily said I would have to wait less than 10 minutes for them to pull the rental car up (I had a dropped my car off, and I was getting a free loaner, Emily said I would have to wait less than 10 minutes for them to pull the rental car up (I had already filled out all the paperwork online).. Apparently she forgot me because 45 minutes later I went up to the desk to ask where my car was. At that point, she went and got it for me. I have, however, had great experiences in the past. She was very apologetic and nice to me though. More
by donacolo1
