Emily Armstrong

I was told that they needed 24 to 48 hours to look into my car. They kept it longer never updated me unless I reached out. When I picked up the car, they hadn’t even looked at it. It had the same mileage I my car. They kept it longer never updated me unless I reached out. When I picked up the car, they hadn’t even looked at it. It had the same mileage I left it with and they wanted to keep it longer as if I had the resources to have a backup card. More

by THECASTLES21 Verified Customer Verified Customer

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Jason was great! Very efficient kind and explained everything thoroughly. I would appreciate a ride back to work when dropping the vehicle off next time. Very efficient kind and explained everything thoroughly. I would appreciate a ride back to work when dropping the vehicle off next time. More

by JENNIFERPETERSON350 Verified Customer Verified Customer

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From Arkansas up in the area for work. Had a few services done at zeigler and have been real pleased with everything. Had a few services done at zeigler and have been real pleased with everything. More

by none25 Verified Customer Verified Customer

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Very customer oriented, I felt comfortable and welcomed. Advisor bought me lunch while I waited for my service. Waiting area comfortable with free coffee and service exceeded expectations Advisor bought me lunch while I waited for my service. Waiting area comfortable with free coffee and service exceeded expectations More

by none25 Verified Customer Verified Customer

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Pricing for services was too high AND now you’re adding a 3% charge to use a credit card!!. Takes too long to get appt. Takes too long to hear back about car. Was always difficult to get loaner. Most service 3% charge to use a credit card!!. Takes too long to get appt. Takes too long to hear back about car. Was always difficult to get loaner. Most service staff is surely and the one nice service person you had is gone (Emily). Last time I was there a customer was complaining about how rude the cashiers were to her. My experiences with service this year made me not buy another Jeep last month.Ive had Jeeps and Rams from Zeigler for the last 20 years. I bought an Acura and took it to their service dept for an appearance package and I was amazed at the difference in staff attitudes…and no additional charge to use a credit card.. Do better! More

by LAMBRINI_K Verified Customer Verified Customer

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Was fantastic for 15 years since I’ve owned my 2010 not so much now! Seems like 80% turnover in the service advisors! Communication this last visit was almost nonexistent, I had to initiate every phone ca so much now! Seems like 80% turnover in the service advisors! Communication this last visit was almost nonexistent, I had to initiate every phone call More

by Krackerjackboy Verified Customer Verified Customer

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Jason was clear and provided very helpful information during my last service visit. It was very busy but he did his best to provide excellent care during my last service visit. It was very busy but he did his best to provide excellent care More

by CHRISCONROYEGV Verified Customer Verified Customer

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great service as always. great communication and always great advise on what is needed and when the service will be done great communication and always great advise on what is needed and when the service will be done More

by MNIEMIEC78 Verified Customer Verified Customer

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Service was good but I am not sure they did everything they should have done. I asked for brake service. They did not do very much for the brakes. They are still soft. they should have done. I asked for brake service. They did not do very much for the brakes. They are still soft. More

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The dealership has always been the best place for me. Always have been helpful and always worked with me. Thank you for being there for me. Always have been helpful and always worked with me. Thank you for being there for me. More

by MMERRILLMARE112822 Verified Customer Verified Customer

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