Emily Armstrong

I had an oil change and they looked at a seat belt sensor. Oil change is always just fine. The seat belt sensor was looked at and Emily was able to get it filed under a recall which was a giant reli sensor. Oil change is always just fine. The seat belt sensor was looked at and Emily was able to get it filed under a recall which was a giant relief. Ed Morse customer service as a whole is getting better. For a while I was dissatisfied with it but it's getting better in regards to communication and customer follow-up. The complimentary car wash is a plus! More

by richhines76 Verified Customer Verified Customer

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Pleasant service was received. ..Emily dealt with my complaint of having a disgnostic paper with me after telling me they would charge 129 to do a diagnostic scan anyway...I appreci ..Emily dealt with my complaint of having a disgnostic paper with me after telling me they would charge 129 to do a diagnostic scan anyway...I appreciated the car wash also More

by SHELLNO05 Verified Customer Verified Customer

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Can't believe I was charged 200. 00 to install mudflaps on the new truck we just bought there and I paid for mudflaps thru Fords app and 200.00 to install them 00 to install mudflaps on the new truck we just bought there and I paid for mudflaps thru Fords app and 200.00 to install them More

by BLANFIER Verified Customer Verified Customer

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Emily went above and beyond in taking care my needs and question I had about my service. question I had about my service. More

by kirkh Verified Customer Verified Customer

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Appointment was on time, Friendly greeting. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. More

by mriverdawg Verified Customer Verified Customer

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The service team did a great job. Work completed as promised. Nice work team, thx Work completed as promised. Nice work team, thx More

by mriverdawg Verified Customer Verified Customer

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Everyone has done an excellent job every time I have used the Service department. Very friendly. the Service department. Very friendly. More

by RJFEE2 Verified Customer Verified Customer

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Had an oil change scheduled at Tuesday April 9th 2025 left it and told them I needed it at 1pm. Went to pick it up at 1pm they hadn't even looked at yet. They called around 3pm and said it was done. Too left it and told them I needed it at 1pm. Went to pick it up at 1pm they hadn't even looked at yet. They called around 3pm and said it was done. Too busy to get to it. Not very reliable I do not plan on taking it back. All they offered was 10.00 off next oil change More

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Emily and Grace are always pleasant and professional. Informative for things I should be paying attention to. Keeps me in touch with my car. Informative for things I should be paying attention to. Keeps me in touch with my car. More

by debbiedavis602 Verified Customer Verified Customer

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Service was prompt and they worked well with my warranty program.Also staff is polite. program.Also staff is polite. More

by smcampbell Verified Customer Verified Customer

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