Emily Armstrong
Emily Armstrong at Ed Morse Ford

Emily Armstrong

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.5
53 Reviews
4.5

53 Reviews

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53 Reviews of Emily Armstrong

October 02, 2025

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Excellent customer service provider through out the whole sales transaction. Sales people were Ray and knowledgeable to work with. More

by gagray0
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Recommend Dealer
Yes

Other Employees Tagged: Grace Grems, Logan Irwin , Logan Morgan

September 19, 2025

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Professional great service thank you we will be back next time keep up the great work More

by ISRAELGUERRERO84
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Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

Sep 25, 2025

Ed Morse Ford responded

Thank you for your kind words, Israel! We appreciate your positive feedback and are thrilled to hear that you had a great experience at Ed Morse Ford Lincoln Muscatine (MIFD). We look forward to welcoming you back next time! Sincerely, The Ed Morse Ford Lincoln Team

September 05, 2025

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Very responsive to my needs. Great drop off and pick up service. Good follow up calls. More

by DAVE.JONES.KENTWW
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Recommend Dealer
Yes
Sep 25, 2025

Ed Morse Ford responded

Thank you for your review, Dave! We're thrilled to hear that you had a great experience with our drop-off and pick-up service, and that our team was responsive to your needs. Your satisfaction is our priority at Ed Morse Ford Lincoln Muscatine (MIFD). We look forward to serving you again in the future! Sincerely, The Ed Morse Ford Lincoln Team

August 27, 2025

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Emily Armstrong was very professional, kind and respectful when scheduling and following through with the repair of my Edge. Thank you Emily! More

by KMOORERJ25
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Recommend Dealer
Yes
Sep 25, 2025

Ed Morse Ford responded

Thank you for your wonderful review! We're delighted to hear that Emily provided you with professional and respectful service while taking care of your Edge. We appreciate your kind words and look forward to assisting you again at Ed Morse Ford Lincoln Muscatine (MIFD)! Sincerely, The Ed Morse Ford Lincoln Team

August 25, 2025

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The work was delayed but made right, i am satisfied with my recent vehicle maintenance. More

by ERICTMASSEY0976
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2025

Ed Morse Ford responded

Thank you for your feedback, Eric! We're happy to hear that your vehicle maintenance was ultimately resolved to your satisfaction. At Ed Morse Ford Lincoln Muscatine (MIFD), we strive to ensure our customers have a positive experience. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Ed Morse Ford Lincoln Team

August 19, 2025

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I appreciate that they always get me in promptly for service. The staff is friendly and always helpful More

by kirkh
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Recommend Dealer
Yes

August 09, 2025

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I was very happy with my experience at Ed Morse. I have purchased at least 5 new cars from this dealership and have always been treated very professionally. Thank you More

by 79lynned
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Recommend Dealer
Yes

Other Employees Tagged: Grace Grems , Bill Beedenbender is just so kind and thoughtful.

August 09, 2025

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Service was great! My vehicles maintenance was finished when they said it would be. Only complaint was when offered to wash my vehicle I gladly accepted but it was not More

by haynesb
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Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

August 02, 2025

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Everytime I have scheduled service with valet pickup, they forget to come pick up my vehicle. Then I have to call and reschedule my service. It’s literally every time! I even call and make the appointmen More

by BRANDO0224
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Recommend Dealer
No

Other Employees Tagged: Grace Grems

August 01, 2025

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Service was prompt and on time as scheduled, which I appreciate since I come from out of town, Also I’m not a good waiter. More

by daisywingert
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Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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