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Emily Armstrong
Emily Armstrong at Ed Morse Ford

Emily Armstrong

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.5
56 Reviews
4.5

56 Reviews

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56 Reviews of Emily Armstrong

October 26, 2025

Dealership Rating
Employee Rating

Everything was great! An honest car dealership. The sales and sales manager excelled beyond other dealers. More

by intvispas
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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October 14, 2025

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Employee Rating

Great service friendly sales people - had exactly what I was looking for in a vehicle More

by aletcher29
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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October 06, 2025

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Employee Rating

They do not return phone calls after leaving messages. When you do talk to someone they don't return your phone calls. More

by RMOELLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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October 02, 2025

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Excellent customer service provider through out the whole sales transaction. Sales people were Ray and knowledgeable to work with. More

by gagray0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems, Logan Irwin , Logan Morgan

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Oct 03, 2025

Ed Morse Ford responded

Thank you for your fantastic review! We're pleased to hear that you experienced excellent customer service during your sales transaction at Ed Morse Ford Lincoln Muscatine (MIFD). It's great to know that Ray and our team were knowledgeable and helpful. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Ed Morse Ford Lincoln Team

September 19, 2025

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Employee Rating

Professional great service thank you we will be back next time keep up the great work More

by ISRAELGUERRERO84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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Sep 25, 2025

Ed Morse Ford responded

Thank you for your kind words, Israel! We appreciate your positive feedback and are thrilled to hear that you had a great experience at Ed Morse Ford Lincoln Muscatine (MIFD). We look forward to welcoming you back next time! Sincerely, The Ed Morse Ford Lincoln Team

September 05, 2025

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Employee Rating

Very responsive to my needs. Great drop off and pick up service. Good follow up calls. More

by DAVE.JONES.KENTWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Ed Morse Ford responded

Thank you for your review, Dave! We're thrilled to hear that you had a great experience with our drop-off and pick-up service, and that our team was responsive to your needs. Your satisfaction is our priority at Ed Morse Ford Lincoln Muscatine (MIFD). We look forward to serving you again in the future! Sincerely, The Ed Morse Ford Lincoln Team

August 27, 2025

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Employee Rating

Emily Armstrong was very professional, kind and respectful when scheduling and following through with the repair of my Edge. Thank you Emily! More

by KMOORERJ25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Ed Morse Ford responded

Thank you for your wonderful review! We're delighted to hear that Emily provided you with professional and respectful service while taking care of your Edge. We appreciate your kind words and look forward to assisting you again at Ed Morse Ford Lincoln Muscatine (MIFD)! Sincerely, The Ed Morse Ford Lincoln Team

August 25, 2025

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Employee Rating

The work was delayed but made right, i am satisfied with my recent vehicle maintenance. More

by ERICTMASSEY0976
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Ed Morse Ford responded

Thank you for your feedback, Eric! We're happy to hear that your vehicle maintenance was ultimately resolved to your satisfaction. At Ed Morse Ford Lincoln Muscatine (MIFD), we strive to ensure our customers have a positive experience. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Ed Morse Ford Lincoln Team

August 19, 2025

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I appreciate that they always get me in promptly for service. The staff is friendly and always helpful More

by kirkh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 09, 2025

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Employee Rating

Service was great! My vehicles maintenance was finished when they said it would be. Only complaint was when offered to wash my vehicle I gladly accepted but it was not More

by haynesb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems

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