Emily Armstrong | Page 2

Very friendly and Emily always makes sure I've got a ride to work if needed. to work if needed. More

by Quattroslm Verified Customer Verified Customer

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Well informed through the whole process. Friendly and pleasant customer service Easy to check pu Friendly and pleasant customer service Easy to check pu More

by kaufmom Verified Customer Verified Customer

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visit went well, I was kept informed during the visit, will be back in 6 months will be back in 6 months More

by MIKEHARRISON6972 Verified Customer Verified Customer

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Friendly staff and very easy to get scheduled for repairs and maintenance. Wait times not too long. and maintenance. Wait times not too long. More

by wetzeljake09 Verified Customer Verified Customer

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Very friendly, and good service. Also the shuttle service is excellent! I am a happy customer. Also the shuttle service is excellent! I am a happy customer. More

by dave.bulcke Verified Customer Verified Customer

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The service provided for the oil change was fine. However, I was a bit upset to find out that my sync 4a was a 1 year limited time feature. I the service department was unaware that the Sync feature However, I was a bit upset to find out that my sync 4a was a 1 year limited time feature. I the service department was unaware that the Sync feature is limited. I truly thought the feature was broke until the service manager talked to the sales dept. This is not a dealership issue with the feature, the communication could have been better. The issue in my mind is with Ford, I own a 2020 mustang that sync works like the day I got the car. Now with this Explorer I have to run Car Play through my phone. Good grief could ford find a better design. My next purchase I will keep in mind that some features have perpetual cost. More

by mriverdawg Verified Customer Verified Customer

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Emily was great to work with. She explained everything clearly and answered any question I had. She explained everything clearly and answered any question I had. More

by Jill D Verified Customer Verified Customer

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Grace did an exceptional job with making a claims process go extremely smoothly. She had everything handled and kept me up to date through the process as information was received. Had a trip planned for vaca go extremely smoothly. She had everything handled and kept me up to date through the process as information was received. Had a trip planned for vacation, was given a loaner and was able to not worry about rearranging any of my plans because of the customer service and knowledge that Grace has at her job. More

by johnsnyder90 Verified Customer Verified Customer

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The staff was very friendly. The work was done satisfactory. I will continue to use their services. The work was done satisfactory. I will continue to use their services. More

by tsaid42 Verified Customer Verified Customer

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Appt was as promised work completed on time. Customer service was great and informative. Thx Team Customer service was great and informative. Thx Team More

by mriverdawg Verified Customer Verified Customer

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