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Emily Castillo
Emily Castillo
Certified Customer Specialist
Bob Tomes Ford
950 S Central Expressway
McKinney, TX 75070
95 Reviews
Dealership Experience
4 yrs, 7 mos
Industry Experience
5 yrs, 7 mos
Languages Spoken
English
Spanish
95 Reviews
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95 Reviews of Emily Castillo
Verified Customer
June 28, 2025
Jennifer and Mo were both very nice and professional. I was taken very good care of. They answered all my questions and got me going home in a timely fashion. I was taken very good care of. They answered all my questions and got me going home in a timely fashion. More
by Steve
Other Employees Tagged: Jennifer and Mo were who I worked with. I give them a 4 rating
June 04, 2025
Done a great job with everything. Awesome doing at business at Bob Tome’s Ford Awesome doing at business at Bob Tome’s Ford More
by CCLEMONS1
Other Employees Tagged: Greg Blessing, Tanner Felton, Bridget Campbell, Wade Baskin, Brandon Chen, Jamael Lee, Vincent Durone
May 09, 2025
Easy buying process got exactly what I wanted as well in a timely manner and fashion a timely manner and fashion More
by tscryba
Other Employees Tagged: Greg Blessing, Tanner Felton, Travis Nixon, Edgar Lopez, Wade Baskin, Matthew MeKonnen, Brandon Chen, Tyler Zienty, Jamael Lee
April 03, 2025
Sell process was slow but easy once we finally got to it. There were some flaws with the vehicle that were called out during the sell. Bob Tomes did come through and replace/repair everything on their dime e There were some flaws with the vehicle that were called out during the sell. Bob Tomes did come through and replace/repair everything on their dime even though it was a process to get everything in motion. There service department was very responsive. More
by grant.lawson
Other Employees Tagged: Tanner Felton, Bridget Campbell, Edgar Lopez, Wade Baskin, Matthew MeKonnen, Brandon Chen, Jamael Lee, Vincent Durone
March 26, 2025
Great Team! High level of customer support thru an abundance of cross functional staff and take the agony out of buying and trading a vehicle! High level of customer support thru an abundance of cross functional staff and take the agony out of buying and trading a vehicle! More
by wquaglieri
January 26, 2025
Keagen was amazing and the finance job gave me a great rate through Ford. That was the best experience I have had in a long time at a dealership. rate through Ford. That was the best experience I have had in a long time at a dealership. More
by james9beard
Other Employees Tagged: Tanner Felton, Travis Nixon, Bridget Campbell, Edgar Lopez, Wade Baskin, Matthew MeKonnen, Brandon Chen, Jamael Lee, Vincent Durone
January 01, 2025
Not pushy at all. It was honestly a much easier of an experience then what I was expecting. It was honestly a much easier of an experience then what I was expecting. More
by tylerdelle
Other Employees Tagged: Tanner Felton, Travis Nixon, Bridget Campbell, Dhair Saldana, Edgar Lopez, Wade Baskin, Brandon Chen, Jamael Lee, Vincent Durone
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