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Emily Salcido
54 Reviews
Languages Spoken
English
Spanish
54 Reviews
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54 Reviews of Emily Salcido
July 11, 2025
I asked for a couple additional things to be looked at and they were not even touched when something is asked to be looked at and used car or new car bought from the facility. It should be done. and they were not even touched when something is asked to be looked at and used car or new car bought from the facility. It should be done. More
by brendamiller9733
Verified Customer
June 27, 2025
Emily is WORTHLESS. Work seems to be done well. But when your only connection to service is a representative who refuses to return calls or have the car ready when she p Work seems to be done well. But when your only connection to service is a representative who refuses to return calls or have the car ready when she promises it is hard to give a positive review. After all the that, she hands me the keys to the wrong car and then can’t find my own. Never again. More
by BOBGRAFER
June 14, 2025
Ms. Salcido was a good service advisor. However, I was sent the wrong diagnostic pictures from another customer, I didn’t realize that it was not mine so I sent Ms. Salcido and email 2x so she can send me sent the wrong diagnostic pictures from another customer, I didn’t realize that it was not mine so I sent Ms. Salcido and email 2x so she can send me the diagnostic images of my car. I called but up to this time, she hasn’t responded to my email. Felipe the manager also sent me a text and was hoping to hear from him, nonetheless he also did not respond so he can at least check why my email or concern was not responded to but he didn’t. The mechanic also did not communicate to Ms. Emily ( accdg to her) that my wiper blade was not ordered, I kept waiting and was told by Emily that it has to be ordered from which I have been waiting for a long time and was told that it will only take a few minutes and my car will be done. After that, the wrong size of the wiper blade was delivered so they have to reorder again. The second one when they have to reorder the wiper blade, it was already the right size. It didn’t take the mechanic a long time and it was placed at a short period of time. Otherwise, I can say Ms Emily was nice and she communicated with me about the delay. It was just about the email and the office call that she didn’t respond. I hope the manager Felipe is also sensitive to the customer’s concern so he can make a service recovery. Still waiting for the response this time More
by madylene7
Other Employees Tagged: Felipe Alfaro
June 10, 2025
I paid you guys over $2000 for you to look at my car you fixed three doors in the driver door feels like it’s still gonna pull off. I paid over $200 for you to do an inspection on my rear and suspension to fixed three doors in the driver door feels like it’s still gonna pull off. I paid over $200 for you to do an inspection on my rear and suspension to tell me there’s nothing wrong yet as I go over these bumps I still hear the noise I want some answers. I expect a phone call please. More
by seanmulton
May 17, 2025
I was charged for ten quarts of oil, my car capacity is eight quarts. I spoke with Emily and she informed me that my next oil change would be at no charge. Emily handled it well. eight quarts. I spoke with Emily and she informed me that my next oil change would be at no charge. Emily handled it well. More
by robert3814
May 10, 2025
We always bring our cars here. They have the best service and all the staff are very friendly & polite. They have the best service and all the staff are very friendly & polite. More
by litoelisa
Other Employees Tagged: Mike Armstrong, Robert Alanis, Carolina Wetzel, Felipe Alfaro, Owen Suarez, Patryk Wyrazik
May 05, 2025
Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More
by gml1023
Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Felipe Alfaro, Dan Bednarz, Brian Brennan, Sergio Andrade, Pricsila Cabrera, Gary Calisti
May 04, 2025
Mechanics take to long to check my car and never send me a video on my car a video on my car More
by ARAMBULA.ANNA
Other Employees Tagged: Carolina Wetzel
May 03, 2025
We have been coming here for yrs. We love the service and staff are outstanding and very friendly. We love the service and staff are outstanding and very friendly. More
by litoelisa
Other Employees Tagged: Mike Armstrong, Robert Alanis, Carolina Wetzel, Felipe Alfaro, Owen Suarez, Patryk Wyrazik
Dealership Inventory (311 Vehicles)
2022 Chevrolet Silverado 1500
used
Mosaic Black Metallic exterior
Automatic
Four-wheel Drive
