Emily Tierney | Page 2

I've always had a fantastic experience here at 495 Mazda. From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are st From getting the car serviced to one-off repairs/upgrades... the team have been knowledgable, courteous and importantly, very reasonable! They are straight up with when something does vs. doesn't need attention, and I've found their prices to be comparable to most other places. Natasha Estabrook has been a lifeline for us and we really appreciate her support! All in all, a positive experience! More

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Vehicle in to address recall issue. Worked with Alex Maillet, could not have been nicer! Worked with Alex Maillet, could not have been nicer! More

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Great customer service, maintenance service was excellent and they even washed my car when they were finished, completely happy with the whole experience. and they even washed my car when they were finished, completely happy with the whole experience. More

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Scheduling service is always easy and prompt. Comfortable waiting area with amenities. Provides useful narrated video of the inspection. Emily is terrific: very knowledgeable, informative and fri Comfortable waiting area with amenities. Provides useful narrated video of the inspection. Emily is terrific: very knowledgeable, informative and friendly. More

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Good customer service and vehicle maintenance completed. Good complementary service including car wash after maintenance. Good complementary service including car wash after maintenance. More

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I like this dealer. Unfortunately it’s kinda pricey and the agents are not always helpful. Unfortunately it’s kinda pricey and the agents are not always helpful. More

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I went to mazda the other day to get an oil change every thing went very good then had to come back to get 4 new tires it also went very good emily was super awesome thank you emily and everyone at mazda fo thing went very good then had to come back to get 4 new tires it also went very good emily was super awesome thank you emily and everyone at mazda for taking care of my car very happy I will definitely come back again great job everyone More

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DO NOT I repeat DO NOT purchase a car from 495 Mazda in Lowell. Definitly DO NOT get your car serviced there - unless you would like to have to have your engine rebuilt...... Went in for an oil chang in Lowell. Definitly DO NOT get your car serviced there - unless you would like to have to have your engine rebuilt...... Went in for an oil change and ended up with a blown cylinder head 🤔. My car is a 2024 CX5 turbo. That's really fun.... Won't tell me why and wouldn't help me get in a new car. GM Sean is completely passive aggressive. More

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495 Mazda is a sensible choice for scheduled and warranty service for a Mazda. They work with you to make sure everything is fair and reasonable. service for a Mazda. They work with you to make sure everything is fair and reasonable. More

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Excellent experience for my first visit to Mazda service. Everyone was friendly I loved the video update and the opportunity to message while my car was being serviced. Thank you! Everyone was friendly I loved the video update and the opportunity to message while my car was being serviced. Thank you! More

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