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Emily Wagner

Overview Reviews (976) Inventory (142)

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Emily Wagner

Emily Wagner | Page 72

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

976 Reviews

Overview Reviews (976) Inventory (142)

4.8

976 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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976 Reviews of Emily Wagner

May 21, 2024

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Employee Rating

Was very pleased with what they did with my car. Advicer was excellent and stopped by twice to give me an update and to let me know when my car was done. Advicer was excellent and stopped by twice to give me an update and to let me know when my car was done. More

by dajshopper

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 22, 2024 -

Toyota of Des Moines responded

We're thrilled you're happy with your service! Excellent advisors like Emily keep you informed every step of the way. Thanks for choosing Toyota of Des Moines!

May 21, 2024

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I am very comfortable dealing with Toyota if DM. They keep my vehicle in good shape with minimal disruptions to me. They keep my vehicle in good shape with minimal disruptions to me. More

by marciamathmc

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 22, 2024 -

Toyota of Des Moines responded

Comfort & minimal disruption - that's our promise! Glad we keep your vehicle running smoothly. Thanks!

May 20, 2024

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Employee Rating

I came in for a recall notice. I arrived early because of the weather. I was handled as soon as I got there. I didn't have to wait very long. And was on my way with a car wash I arrived early because of the weather. I was handled as soon as I got there. I didn't have to wait very long. And was on my way with a car wash chit. You guys are GREAT! More

by mhewitt1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Madison

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May 20, 2024 -

Toyota of Des Moines responded

Sounds like a perfect service visit! Early arrival, quick service, and a car wash - that's how we do it! Thanks!

May 19, 2024

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First visit at this location. Very clean Client waiting area, courteous staff, well informed. Would highly recommend to all Very clean Client waiting area, courteous staff, well informed. Would highly recommend to all More

by KMD

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 20, 2024 -

Toyota of Des Moines responded

We're thrilled you loved the clean waiting area, courteous staff, and informative service. Thanks for the recommendation!

May 18, 2024

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Always have great appointment availability. Get you in and out quickly and have a really nice waiting room. Get you in and out quickly and have a really nice waiting room. More

by staceyleejorg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Hutt, Ian Davis, Justin Madison, Ryan McClanahan, Bill Ahrens, Jon Doering, Brandon McClatchey , Colton Powers, Robert Schulz

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May 20, 2024 -

Toyota of Des Moines responded

Convenient scheduling, speedy service, and a comfortable wait area - that's what we do! Thank you for your review!

May 18, 2024

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My car always gets great service at Toyota. They are so good about keeping me informed on any needed repairs and the cost associated with what needs to be done. The videos of their inspection i They are so good about keeping me informed on any needed repairs and the cost associated with what needs to be done. The videos of their inspection is very informative. More

by cyndyhagan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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May 20, 2024 -

Toyota of Des Moines responded

Thank you! We prioritize clear communication & informative videos. Glad your car gets excellent service at Toyota of Des Moines!

May 17, 2024

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Employee Rating

You guys are so great I told 25 of my friends to buy a Toyota from you Toyota from you More

by ja97.wald

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 20, 2024 -

Toyota of Des Moines responded

Wow! Thanks for recommending us to 25 friends! We appreciate your business!

May 17, 2024

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They were timely, professional, friendly, courteous , and helpful. I wish them all the best, thanks helpful. I wish them all the best, thanks More

by jweach53

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 20, 2024 -

Toyota of Des Moines responded

We wish you the best too - thanks for choosing Toyota of Des Moines!

May 17, 2024

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Employee Rating

oil change was around 65 it was 96 this time. I will look elsewhere next time I will look elsewhere next time More

by Annette

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 20, 2024 -

Toyota of Des Moines responded

Thank you for the 4-star review! We're always looking for ways to offer value and encourage you to check out our website for current service specials. Thank you for your business!

May 16, 2024

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Awesome dealership especially the service department. Very efficient and friendly. Easy to schedule an appointment. Very efficient and friendly. Easy to schedule an appointment. More

by DCZELLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: PJ Caffrey

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May 17, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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