Emily Wagner

No more car wash right at the location. No more all 21 points checking. That’s simpler now. No more all 21 points checking. That’s simpler now. More

by letaith Verified Customer Verified Customer

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Fast & efficient. Video tour of inspection be technician was helpful & appreciated. I felt well taken care of. Video tour of inspection be technician was helpful & appreciated. I felt well taken care of. More

by Pegan1232 Verified Customer Verified Customer

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Great team very helpful answers all my questions. Knowledgeable kind Happy to have great service Knowledgeable kind Happy to have great service More

by cecelia.kirvin Verified Customer Verified Customer

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Great customer service provided in the shortest time than expected. Forever my number one service dealership for my vehicle! than expected. Forever my number one service dealership for my vehicle! More

by annek Verified Customer Verified Customer

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Good service as ususal Only wish they were more proactive about looking into vehicle possible issues. They only mentioned a possible issue when checking me out at my recent oil change. They need proactive about looking into vehicle possible issues. They only mentioned a possible issue when checking me out at my recent oil change. They need to be setup to react on the spot to issues More

by mdwhiting55 Verified Customer Verified Customer

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Very good service. New tire sale, buy 4 get 1 free. No unexpected costs. Thank you! New tire sale, buy 4 get 1 free. No unexpected costs. Thank you! More

by Jule A Loy Gray Verified Customer Verified Customer

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Great service at Toyota of Des Moines and fast, efficient, and thorough and love video efficient, and thorough and love video More

by DIANERENZO.DR Verified Customer Verified Customer

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I've always been happy with my service there but my last appointment was less than perfect. I had a 10:30 appointment and didn't even get a service advisor report for over an hour. And it was there for almo appointment was less than perfect. I had a 10:30 appointment and didn't even get a service advisor report for over an hour. And it was there for almost 2 hours total for a simple oil change. That really shouldn't happen if I'm a waiter and I have an appointment it should all be taking place within 1 hour at least. I like being there I like the service you give but I think you need to improve this as it was my worst experience to date. I hope this message simply serves as a way to be sure things are improved. Not as a criticism in general. Again thank you for asking me to reply. Paul More

by oderkirk4 Verified Customer Verified Customer

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Thanks for your prompt service on the recall of my truck. It ended up not being a problem and I was in the next day and out in less than an hour after my appt time. Jason helped me figure out how my bed cove It ended up not being a problem and I was in the next day and out in less than an hour after my appt time. Jason helped me figure out how my bed cover worked and he was awesome. More

by ANTHONYTANNER95 Verified Customer Verified Customer

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Great on service quality. Mediocre on speed. Low on customer experience. First visit here. Everyone (including me) came in looking for coffee (every other service department h Mediocre on speed. Low on customer experience. First visit here. Everyone (including me) came in looking for coffee (every other service department has coffee). Being cold in the waiting area made having no coffee even worse. I didn't know how things worked, so I wasn't checking my phone for their texts and quote (I was working on my laptop). The service person hadn't given me a heads-up. I think fewer would come here if there was any competition. More

by kevin.s Verified Customer Verified Customer

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