Emily Wagner

Created new issues when I picked up the car, the a. m. and FM radios were not working after I visited Toyota and the tire sensor was malfunctioning which it wasn’t before I came to Toyota. communication m. and FM radios were not working after I visited Toyota and the tire sensor was malfunctioning which it wasn’t before I came to Toyota. communication was poor when I tried to communicate four different times about parts coming and nobody ever responded back to me until I had to call four different times. And I noticed a gouge out of my dashboard from them taking my dashboard off and there was grease on my seat and floor mat, and the car was not cleaned at all when I picked up the car. I’ve been coming to Toyota for 25 years and this is this was unusual service for me. More

by Rodney Hesterberg Verified Customer Verified Customer

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You have limited appointments for basic service. You service drive staff are not that friendly. I felt like I was a burden. You service drive staff are not that friendly. I felt like I was a burden. More

by PETERHILL.IA Verified Customer Verified Customer

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They refuse to update contact info for clients when they are told they have the wrong number. are told they have the wrong number. More

by Dtdoesntworkwiththatcompanyanymor3 Verified Customer Verified Customer

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Every person I encounter at the dealership is friendly and personable. I'm always greeted with a smile. The service needed is straightforward and professional. and personable. I'm always greeted with a smile. The service needed is straightforward and professional. More

by ANGELINAECKSTEIN Verified Customer Verified Customer

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She was very helpful even with me showing up early. She is great at her job. She is great at her job. More

by atodden Verified Customer Verified Customer

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Quick, video was easy to understand, team was friendly. Plenty of room in waiting area. Wish I’d seen some coffee or donuts. Plenty of room in waiting area. Wish I’d seen some coffee or donuts. More

by JENIJENSON Verified Customer Verified Customer

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Great job servicing my truck will never go anywhere else. Thanks Toyota Des Moines Great job servicing my truck. I will never go anywhere else. Thanks, Toyota Des Moines. Thanks Toyota Des Moines Great job servicing my truck. I will never go anywhere else. Thanks, Toyota Des Moines. More

by bmcclat06 Verified Customer Verified Customer

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I'm very, very proud to be a part of the TOYOTA Family! ! Bill Poe ! Bill Poe More

by POEDOGGIE Verified Customer Verified Customer

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It's a very nice dealer ship, everyone is nice. Very quick, clean and nice waiting room Very quick, clean and nice waiting room More

by EXPRESS242 Verified Customer Verified Customer

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We service both of our Toyotas here and have always been happy with the quality of their work and staff. happy with the quality of their work and staff. More

by jonmacarthy Verified Customer Verified Customer

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