Emily Wagner

Fast and efficient. Answered all my questions patiently. Don't have anything else. That's quite enough Answered all my questions patiently. Don't have anything else. That's quite enough More

by cobb66 Verified Customer Verified Customer

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Quick and professional service. I will continue to recommend and use Toyota of Des Moines I will continue to recommend and use Toyota of Des Moines More

by PIDOOLIN Verified Customer Verified Customer

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I scheduled this oil change 10 days prior and still had to wait hour and 20 min. Not a good experience. And then paid $145 for an oil change on top of it. Prolly start taking it to a smaller shop that cost to wait hour and 20 min. Not a good experience. And then paid $145 for an oil change on top of it. Prolly start taking it to a smaller shop that costs $75, don’t need an appointment and can be in and out in 30 min. More

by JUDYSBS Verified Customer Verified Customer

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Created new issues when I picked up the car, the a. m. and FM radios were not working after I visited Toyota and the tire sensor was malfunctioning which it wasn’t before I came to Toyota. communication m. and FM radios were not working after I visited Toyota and the tire sensor was malfunctioning which it wasn’t before I came to Toyota. communication was poor when I tried to communicate four different times about parts coming and nobody ever responded back to me until I had to call four different times. And I noticed a gouge out of my dashboard from them taking my dashboard off and there was grease on my seat and floor mat, and the car was not cleaned at all when I picked up the car. I’ve been coming to Toyota for 25 years and this is this was unusual service for me. More

by Rodney Hesterberg Verified Customer Verified Customer

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You have limited appointments for basic service. You service drive staff are not that friendly. I felt like I was a burden. You service drive staff are not that friendly. I felt like I was a burden. More

by PETERHILL.IA Verified Customer Verified Customer

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They refuse to update contact info for clients when they are told they have the wrong number. are told they have the wrong number. More

by Dtdoesntworkwiththatcompanyanymor3 Verified Customer Verified Customer

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Every person I encounter at the dealership is friendly and personable. I'm always greeted with a smile. The service needed is straightforward and professional. and personable. I'm always greeted with a smile. The service needed is straightforward and professional. More

by ANGELINAECKSTEIN Verified Customer Verified Customer

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She was very helpful even with me showing up early. She is great at her job. She is great at her job. More

by atodden Verified Customer Verified Customer

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Quick, video was easy to understand, team was friendly. Plenty of room in waiting area. Wish I’d seen some coffee or donuts. Plenty of room in waiting area. Wish I’d seen some coffee or donuts. More

by JENIJENSON Verified Customer Verified Customer

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Great job servicing my truck will never go any where else. Thanks Toyota Des Moines! else. Thanks Toyota Des Moines! More

by bmcclat06 Verified Customer Verified Customer

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