Emily Wagner

Quoted one price but was charged a different price. I asked about it and was told the filter was more for my car. They knew the model when I was quoted. I asked about it and was told the filter was more for my car. They knew the model when I was quoted. More

by Flapl Verified Customer Verified Customer

Print

We have been to Toyota of Des Moines several times in the last few weeks for both of our vehicles. It has been a good experience. last few weeks for both of our vehicles. It has been a good experience. More

by a.lueck Verified Customer Verified Customer

Print

Service is done well and quickly. As good an experience as I’ve ever had. As good an experience as I’ve ever had. More

by DAVELY6280 Verified Customer Verified Customer

Print

Prompt and efficient service done right. Friendly service and fair pricing. I always bring my car here. Friendly service and fair pricing. I always bring my car here. More

by Dance with the Dragon Verified Customer Verified Customer

Print

All service representatives were friendly, accurate, and attentive to the amount of time they spent interacting with me five stars everything accomplished no time wasted! attentive to the amount of time they spent interacting with me five stars everything accomplished no time wasted! More

by karaf7913 Verified Customer Verified Customer

Print

First, I have always serviced my vehicle at Toyota of Des Moines and was very happy. Unfortunately my last appointment did not go well. When the technician checked my rear window to make sure it was workin Moines and was very happy. Unfortunately my last appointment did not go well. When the technician checked my rear window to make sure it was working, he did not get the windiw closed all the way, which I was unaware of. I then went to the car wash and water, soap etc. got all over the back inside of my vehicle, soaking everything and was very upset when I discovered this. It will probably need to be detailed to remove all the residue it caused. I did call the service manager to make him and Toyota aware of what had happened and left a message because he wasn't available. I was told that he would return my call but to this day I have not received a call back. I feel like I should have at least received a call back so I knew this problem was addressed and wouldn't happen again in the future. Sincerely I did receive a call from the service manager today regarding my feedback. I do really appreciate your response to my call and addressing my concern. I have always serviced my vehicle at Toyota of Des Moines and will continue to do so in the future. More

by Suzanne Verified Customer Verified Customer

Print

Fast and excellent service like always in and out no problems no complaint. Thanks again. problems no complaint. Thanks again. More

by bmcclat06 Verified Customer Verified Customer

Print

Fast and efficient. Answered all my questions patiently. Don't have anything else. That's quite enough Answered all my questions patiently. Don't have anything else. That's quite enough More

by cobb66 Verified Customer Verified Customer

Print

Quick and professional service. I will continue to recommend and use Toyota of Des Moines I will continue to recommend and use Toyota of Des Moines More

by PIDOOLIN Verified Customer Verified Customer

Print

I scheduled this oil change 10 days prior and still had to wait hour and 20 min. Not a good experience. And then paid $145 for an oil change on top of it. Prolly start taking it to a smaller shop that cost to wait hour and 20 min. Not a good experience. And then paid $145 for an oil change on top of it. Prolly start taking it to a smaller shop that costs $75, don’t need an appointment and can be in and out in 30 min. More

by JUDYSBS Verified Customer Verified Customer

Print