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Emily Wagner

Overview Reviews (976) Inventory (142)

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Emily Wagner

Emily Wagner | Page 76

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

976 Reviews

Overview Reviews (976) Inventory (142)

4.8

976 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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976 Reviews of Emily Wagner

May 01, 2024

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Employee Rating

didn’t get my service like I was supposed to, no communication whatsoever, in the past. communication whatsoever, in the past. More

by TERINGO27

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Colton Powers, Robert Schulz

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May 02, 2024 -

Toyota of Des Moines responded

We appreciate your feedback and would like to hear more about your experience so we can improve for the future. Please contact our General Manager, JP Phillips at your earliest convenience.

May 01, 2024

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Employee Rating

Fast good excelente service thy make a videos of the inspection of the car repeat inspection of the car repeat More

by andresmr1702

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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May 02, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service.

April 30, 2024

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Excellent Quick Service. I love the video inspections. Really makes you feel part of the service. I love the video inspections. Really makes you feel part of the service. More

by PRYMEK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Blake Murray, Manual Arias

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May 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

April 27, 2024

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Fast & efficient. Video tour of inspection be technician was helpful & appreciated. I felt well taken care of. Video tour of inspection be technician was helpful & appreciated. I felt well taken care of. More

by Pegan1232

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2024 -

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Toyota of Des Moines! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

April 27, 2024

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No more car wash right at the location. No more all 21 points checking. That’s simpler now. No more all 21 points checking. That’s simpler now. More

by letaith

Verified Customer

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Recommend Dealer

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Apr 29, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. If you would like to discuss the car wash or multi point inspection, please contact our General Manager JP Phillips.

April 25, 2024

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Great customer service provided in the shortest time than expected. Forever my number one service dealership for my vehicle! than expected. Forever my number one service dealership for my vehicle! More

by annek

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Apr 26, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! We look forward to your next service appointment.

April 25, 2024

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Great team very helpful answers all my questions. Knowledgeable kind Happy to have great service Knowledgeable kind Happy to have great service More

by cecelia.kirvin

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Apr 26, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines!

April 23, 2024

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Good service as ususal Only wish they were more proactive about looking into vehicle possible issues. They only mentioned a possible issue when checking me out at my recent oil change. They need proactive about looking into vehicle possible issues. They only mentioned a possible issue when checking me out at my recent oil change. They need to be setup to react on the spot to issues More

by mdwhiting55

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 24, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! Glad you liked the service. Thank you for choosing Toyota of Des Moines!

April 20, 2024

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Very good service. New tire sale, buy 4 get 1 free. No unexpected costs. Thank you! New tire sale, buy 4 get 1 free. No unexpected costs. Thank you! More

by Jule A Loy Gray

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 22, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

April 19, 2024

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Employee Rating

Great service at Toyota of Des Moines and fast, efficient, and thorough and love video efficient, and thorough and love video More

by DIANERENZO.DR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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May 10, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

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