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Emily Wagner

Overview Reviews (976) Inventory (144)

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Emily Wagner

Emily Wagner | Page 83

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8

976 Reviews

Overview Reviews (976) Inventory (144)

4.8

976 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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976 Reviews of Emily Wagner

February 09, 2024

Dealership Rating

Employee Rating

Excellent customer service That's all I have to say Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

by Rsledger57

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Feb 12, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

February 07, 2024

Dealership Rating

Employee Rating

Im highly valued the new way to contact and estimate parts needed replacement via text during service time. parts needed replacement via text during service time. More

by annale2426

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Feb 08, 2024 -

Toyota of Des Moines responded

We're thrilled you valued our new text-based communication for parts replacements! We strive to stay innovative and make your service experience as convenient as possible. Thanks for the feedback!

February 06, 2024

Dealership Rating

Employee Rating

Very customer service oriented. Was also friendly and curious plus wanting to help with my questions and concerns. Was also friendly and curious plus wanting to help with my questions and concerns. More

by clark.henry

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Feb 07, 2024 -

Toyota of Des Moines responded

We appreciate you highlighting our customer-focused approach! Thanks for the awesome review. Come back and see us anytime.

February 06, 2024

Dealership Rating

Employee Rating

Staff very helpful. They were very experienced and knowledgeable about the work being performed. A very good experience. They were very experienced and knowledgeable about the work being performed. A very good experience. More

by Richard Parsons

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Feb 07, 2024 -

Toyota of Des Moines responded

Great to hear! We appreciate you highlighting our helpful and knowledgeable staff. Come back and see us anytime!

February 05, 2024

Dealership Rating

Employee Rating

They forgot to fallow in my coolant but that’s ok I like your service your service More

by lynsinsigne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

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Feb 06, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! Thank you for your feedback.

February 01, 2024

Dealership Rating

Employee Rating

It was a great experience Everyone was very helpful and very courteous. Very good experience very courteous. Very good experience More

by jbmather

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Feb 02, 2024 -

Toyota of Des Moines responded

Great experience at Toyota of Des Moines! We're happy our helpful and courteous team made your visit enjoyable. Come back and see us anytime!

February 01, 2024

Dealership Rating

Employee Rating

I was early, but they took me immediatelly, they were courteous, and my car service was completed in 45 minutes. Fast, efficient, and courteous. courteous, and my car service was completed in 45 minutes. Fast, efficient, and courteous. More

by Sharon Morain

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Feb 02, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We appreciate you letting us know about your speedy and courteous service experience. See you next time!

February 01, 2024

Dealership Rating

Employee Rating

amazing good customer service and the wait time was the best I trust toyota I recommend ?? 100% best I trust toyota I recommend ?? 100% More

by 72LUISONTIVEROS72

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Feb 02, 2024 -

Toyota of Des Moines responded

That's amazing to hear! We strive for fantastic customer service and speedy waits, so we're thrilled you experienced both. Your trust in Toyota of Des Moines means the world to us, and we appreciate you recommending us 100%!

January 27, 2024

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Employee Rating

They listened and helped me do to my handicap. I appreciated it It was very organized and efficient I appreciated it It was very organized and efficient More

by ctwedt1952

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emily Wagner

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Jan 29, 2024 -

Toyota of Des Moines responded

We're thrilled we could help navigate your needs effectively. Your feedback inspires us to keep making everyone's visit smooth and welcoming. Thank you for choosing Toyota of Des Moines!

January 27, 2024

Dealership Rating

Employee Rating

I didn’t purchase vehicle here but the service department went above and beyond my expectations to get all matters wrong fixed and did so on my schedule very helpful and kept me informed went above and beyond my expectations to get all matters wrong fixed and did so on my schedule very helpful and kept me informed More

by Spiderweb55

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Davis, Justin Madison , Colton Powers, Robert Schulz

Report | Print

Jan 29, 2024 -

Toyota of Des Moines responded

We're thrilled our team exceeded your expectations, even though you didn't buy your vehicle with us. Going above and beyond, working on your schedule, and keeping you informed - that's the Toyota of Des Moines way! If you ever need help again, don't hesitate to roll on in!

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