Emily Wagner
Emily Wagner at Toyota of Des Moines

Emily Wagner | Page 88

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
976 Reviews
4.8

976 Reviews

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976 Reviews of Emily Wagner

December 09, 2023

Dealership Rating
Employee Rating

Service is always friendly, fast and convenient . Easy to schedule, also reminders are timely. Waiting lounge is a bonus, love that coffee too( especially for the early morning wait) More

by irina2isy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips

Dec 12, 2023

Toyota of Des Moines responded

We appreciate you highlighting the friendliness, speed, and convenience of our service department! We strive to make scheduling and reminders easy, and we're glad our waiting lounge and coffee are a bonus for your early morning visits. We hope to continue to help with your vehicle needs in the future!

December 08, 2023

Dealership Rating
Employee Rating

It was good They changed the oils and rotated the tires. Not much to say about it More

by NANDSONG
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Dec 08, 2023

Toyota of Des Moines responded

We appreciate you choosing Toyota of Des Moines for your oil change and tire rotation! We're glad you found the process efficient and satisfactory. Thank you for your feedback!

December 08, 2023

Dealership Rating
Employee Rating

Friendly and fast I think that describes my experience good. It was friendly and fast. Thank you More

by WOLFFS3
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Dec 08, 2023

Toyota of Des Moines responded

We love to hear it! "Friendly and fast" perfectly describes what we strive for in our service department. Thank you for choosing Toyota of Des Moines and for your positive feedback!

December 06, 2023

Dealership Rating
Employee Rating

I honestly want to stay with Toyota makes forever because of the service. Little treats, coffee, prompt, ability to make appointments although Saturday appointments would be amazing. And the free car wash is More

by MUCKDOGS23
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Dec 07, 2023

Toyota of Des Moines responded

We're honored by your loyalty and appreciate your feedback! We're glad you appreciate the inspection video, another way we aim to provide transparency and build trust. Thank you for your 5-star review!

December 06, 2023

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Employee Rating

Great place to purchase and service a car! I purchased a new Tundra a couple years ago and have returned for routine service. Every experience has been fantastic. More

by DDHUDSON70
Recommend Dealer
Yes
Dec 07, 2023

Toyota of Des Moines responded

We're thrilled to hear you've had such positive experiences at Toyota of Des Moines, both with purchasing your Tundra and receiving service! We strive to provide a fantastic experience at every interaction, and we're glad our team has delivered for you. Thank you for choosing Toyota!

December 06, 2023

Dealership Rating
Employee Rating

I always have great service with Toyota. There was a miscommunication this time and they took care of it right away. Top notch! More

by sarahfreestone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Toyota of Des Moines responded

We appreciate your understanding and feedback! We're glad our team promptly addressed the miscommunication and ensured your experience remained top-notch. Thank you for choosing Toyota of Des Moines!

December 06, 2023

Dealership Rating
Employee Rating

Always a pleasure in doing business however, I would like it to be more easily scheduling appointments. More

by RYANJDEVRIES
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Dec 06, 2023

Toyota of Des Moines responded

We appreciate your positive feedback and are always happy to serve you! We understand your feedback about appointments and are actively exploring ways to make scheduling easier and more convenient. Thank you for your business!

December 05, 2023

Dealership Rating
Employee Rating

Excellent, informative, and easy to work with She makes you feel comfortable, she keeps you informed of the status of your vehicle, she answers all your questions, and makes the visit pleasant. More

by GLAZER0
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Dec 06, 2023

Toyota of Des Moines responded

We're so glad to hear your service experience was excellent! Our team is dedicated to making your visit comfortable, informative, and stress-free. Thank you for choosing Toyota of Des Moines and for your kind feedback!

December 05, 2023

Dealership Rating
Employee Rating

Emily is thorough and professional. She’s good at her job. Keaton seems like a good mechanic. I would recommend him. Thanks for the video. Mike. More

by ellisme81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Toyota of Des Moines responded

Thank you for the kind words, Mike! We are thrilled to hear that you had a positive experience with Emily and Keaton. Thank you for choosing Toyota of Des Moines. Please let us know if there is anything else we can do for you in the future!

December 02, 2023

Dealership Rating
Employee Rating

TOYOTA staff are always welcoming, informative and efficient. Emily came to me and my car smiling, quickly learned what I needed and then explained the process, took my key fob and directed me to the More

by avalonroad
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Dec 04, 2023

Toyota of Des Moines responded

Thank you for sharing your positive experience with Toyota of Des Moines. We are thrilled to hear that Emily and our team were able to provide you with such a welcoming, informative, and efficient service. We hope you continue to rely on us for all your automotive needs.

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