Emma Alfaro
Emma Alfaro at Fremont Toyota

Emma Alfaro | Page 3

Financial manager

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.4
57 Reviews

Trato de darles el mejor servicio, Try to get for everyone the best service Cuido de los animales Care of the animals Siempre contesto mis llamadas, mande un texto 510 825 6479 Always answer the phone call, send a text @ 510 825 6479

4.4

57 Reviews

Write a Review

Dealership Experience

12 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

57 Reviews of Emma Alfaro

August 10, 2023

Dealership Rating
Employee Rating

was unable to explain every detail about the financed amount and didn’t help much More

by LYN.MANGARIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 14, 2023

Fremont Toyota responded

We appreciate you taking the time to let us know about your recent experience, Lyn. It's our commitment to ensure quality customer care by providing professional service to our guests. We are sorry to hear that you were disappointed with your experience here at Fremont Toyota. Could you kindly reach out to our General Manager, Bill Mason, at bmason@fremonttoyota.com? We appreciate your feedback and hope that you’ll give us another opportunity in the future to show our dedication to providing an outstanding customer experience.

April 09, 2022

Dealership Rating
Employee Rating

Si desea comprar un carro toyota nuevo o usado vaya a Fremont Toyota con Emma Alfaro , yo los garantizo , ya que compre 02 carros , buen servicio de atencion al clliente 100 por ciento More

by smarrufo16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Fremont Toyota responded

Gracias por su apoyo constante!

March 04, 2022

Dealership Rating
Employee Rating

The staff was very friendly at all the time, it was a great buying experience. More

by EMMANUELREYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Arriola , Ashley Onzo

Mar 08, 2022

Fremont Toyota responded

This is so great to hear! Thank you for taking the time to share this feedback with us. Please don't hesitate to stop in if there is anything else you need!

January 06, 2022

Dealership Rating
Employee Rating

I love Fremont Toyota with special mention to Emma Alfaro (Financial Manager) & Ramiro Orozco (Service advisor) who are very professional, very attentive. Wish you all Happy and Healthy 2022. More

by Rafael Jorge Tinajero Rios.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco. Excellent and very Professional Service Manager.

Jan 11, 2022

Fremont Toyota responded

Rafael, thank you so much for the wonderful 5 star rating and the kind feedback! We are so glad you enjoyed your visit and we look forward to working with you again in the future.

June 28, 2021

Dealership Rating
Employee Rating

The service manager and other people are nice and efficient. The service results are satisfactory. The time needed are now greatly reduced so the waiting is mimimum. More

by yangbc1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carlo Azarcon, IRENE CABANA, Roderick Buttram, Matt Alokozai, Cesar Arriola , Claudia Aguila, Fahim Ahmad, Kamal Akbari, Pasha (PJ) Alimohammadi

Jun 29, 2021

Fremont Toyota responded

Thank you for leaving us this great review! Please let us know how we can continue to help with your car and service needs!

June 14, 2021

Dealership Rating
Employee Rating

Quick to respond my online message, once at .the dealership everyone was very attentive, Ms Emma Alfaro, her assistance and finance manager were very helpful. More

by kilo008
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Onzo, Ms Alfaro assistance

Jun 16, 2021

Fremont Toyota responded

We're happy to hear that Emma and the team could help out. Enjoy your Toyota, and let us know if there's anything else you need!

May 30, 2021

Dealership Rating
Employee Rating

"Very happy with the help I got from Emma, she goes "Very happy with the help I got from Emma, she goes above and beyond to make sure you get the best car.. recommended 100% . She is the best... Th More

by Caren R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Onzo

Jun 01, 2021

Fremont Toyota responded

You're so welcome anytime, Caren! Thank you for choosing Fremont Toyota and for sharing these kind words about your time with Emma and the team. Come back to visit us again before too long!

May 22, 2021

Dealership Rating
Employee Rating

i had a back injury, so i asked for the quickest service after 2 hrs i checked on my vehicle and it hadn't even been started on More

by BUB850I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carlo Azarcon, IRENE CABANA, Roderick Buttram, Matt Alokozai, Cesar Arriola , Claudia Aguila, Fahim Ahmad, Kamal Akbari, Pasha (PJ) Alimohammadi

May 24, 2021

Fremont Toyota responded

We appreciate you sharing your frustrations regarding your recent service visit. We would like to speak with you about your experience further, and request that you reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you for your time.

April 26, 2021

Dealership Rating
Employee Rating

Hi what I would like to say is that I like to thank Emma Alfaro because this is the second car that we bought from her at your dealership and we are very satisfied very professional and she was there for us More

by raymundoalujano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Fremont Toyota responded

We are delighted to hear that Emma helped in giving you such a great service experience with us! She is a great asset to our team and was more than happy to help. Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future! Thanks again!

April 03, 2021

Dealership Rating
Employee Rating

Emma Alfredo is a respectful worker! She has have great costumer services! She is also bilingual! Answers all your questions and examples every page work with details! More

by Jocelyn Martinez
Recommend Dealer
Yes
Apr 05, 2021

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with Emma and the Fremont Toyota team. Providing a wonderful car buying experience is a top priority for us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new car, and we look forward to working with you again.

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