"Emma is very helpful, kind and patient. I have insured 3..."
Emma is very helpful, kind and patient. I have insured 3 vehicles with her and I would never go elsewhere. Emma always gives me the best possible price and very good service.
"Very Helpful and was true to her word on everything! I..."
Very Helpful and was true to her word on everything! I purchased and ESP for a car I bought at another dealer and it was as smooth as it could be TY
"Emma helped me get a long term service contract for my..."
Emma helped me get a long term service contract for my new Mustang. here are the details of her work for me.
1) She is a very patient person, getting the facts I needed when I needed them.
2) She answered all my questions in a very timely manner.
3) Most important, she got me a combination of price and service that I couldn't be more pleased with.
Basically I believe she is one of the best people to guide anyone thru this process. I can't say anything about the rest of dealership because Emma is the only person I dealt with. However, if the rest of the staff is like Emma, Lombard Ford should be your first choice to buy and take care of your new Ford vehicle.
"I didn't purchase my Ford from this Dealership. Because I..."
- Mike Hogarty
I didn't purchase my Ford from this Dealership. Because I don't live in Connecticut. I live in Suffolk County New York. But I did purchase my Extended Warranty for my 2017 Ford Edge. Emma was the best person to deal with. Straight talk no telling you one thing and getting something else. This is my 3rd Extended Warranty I've purchased from this Dealer over the passed 20 years. They also have the best price. Emma is VERY knowledgeable about her Warranties her dealer sells. Thanks Emma .
"Emma Allen is the best!She is pleasant and very..."
- Ford fo life
Emma Allen is the best!She is pleasant and very knowledgeable about the extended warranty products she sells.Buy with confidence.Real Ford warranties.Don’t forget about financing.
"Called me after my inquiry, answered my questions,..."
- Matt P
Called me after my inquiry, answered my questions, explained the process and the warranty, great price Thank you, I will purchase again in the future.
"The absolute best experience I have had purchasing..."
The absolute best experience I have had purchasing anything. Mark Hoxie my salesman made the choosing of what vehicle would be best for me both for my personal use and my budget a fun and stress free experience . I highly recommend anyone looking to buy a new ride to go to Lombard Ford in Winsted. Mark will make you feel at home with no pressure , only patience and knowledge.
"My appointment was set up to be early to allow me to get..."
My appointment was set up to be early to allow me to get to work. Everyone was friendly and helpful I was in and out with plenty of time to spare
"I purchased a Ford Protect PremiumCare 8 year 100,000..."
I purchased a Ford Protect PremiumCare 8 year 100,000 mile plan from Lombard Ford, and couldn't be any happier. Lombard emailed me within 24 hours to notify me that my contract had been activated. The contract immediately showed up on my FordPass app once I received Lombard's email. I wanted to purchase the Ford ESP warranty through Lombard because they had such good reviews, and they are BBB certified, so I called Lombard, and talked to Emma (who was amazing), and asked if she could match a lower price from another online dealer. Emma got the approval from her Manager to match the same deal I found elsewhere. Emma was an absolute pleasure to deal with. I can see why they have a A+ rating from BBB with the great customer service they provide.
"This was the first time I dealt with Lombard Ford,..."
This was the first time I dealt with Lombard Ford, specifically Emma. She walked me through the process for the ESP warranty, answered all my questions and set everything up. The whole process took very little time since Emma is quite knowledgeable and competent and the whole process was by telephone. I highly recommend Lombard Ford's employee Emma Allen in the warranty department.