Emma Allen
Emma Allen at Lombard Ford

Emma Allen | Page 2

ESP Sales

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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5.0
313 Reviews
5.0

313 Reviews

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313 Reviews of Emma Allen

November 10, 2025

Dealership Rating
Employee Rating

Oh my goodness where to start, first best price period. Their Customer (Emma Allen) service second to none. Friendly quick to respond to questions. If needed they'll hold your hand though the whole sign up More

by ebhermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Lombard Ford responded

Thank you so much for the kind words. Emma and Jack know the product and they are great advisors and try to guide you the the right plan for you. needs. They are not pushy and allow you the time you need to decide. After we sell you your plan they are always avaiable for questions you may have. Have a wonderful Day! Rob Lombard President Lombard Ford Inc

November 04, 2025

Dealership Rating
Employee Rating

My experience at Lombard Ford could not have been better! Emma and her team worked diligently to assure my success in purchasing an extended warranty. I drove 1.5 hrs. from NY, and I would do it again in a h More

by Ron12110
Recommend Dealer
Yes
Nov 04, 2025

Lombard Ford responded

Emma is a very knowledgeable about the Ford Protect Extended coverage plans. She spends whatever time is needed to make sure our customer understands the different plan. We really appreciate your kind words. Thank you so much. Rob Lombard President Lombard Ford Inc.

September 10, 2025

Dealership Rating
Employee Rating

We love Emma! ! She has always taken the best possible care of us, in a very prompt manner. We've purchased numerous ESP's through her, and she is top-notch!! More

by Ron Westover
Purchase Time
Recommend Dealer
Yes
Sep 15, 2025

Lombard Ford responded

Emma is extremely knowledgable and is always willing to help explain and guide our customers the best way she can. We Love Her Too! Thank you Rob Lombard President Lombard Ford Inc LombardFordProtect.com

September 10, 2025

Dealership Rating
Employee Rating

Emma is the greatest she took time to explain the different plans for my truck and had such knowledge about the items covered and not covered. Emma is a real asset to the company. More

by mile5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 08, 2025

Dealership Rating
Employee Rating

My experiences have been great for over 40 years. Kyle Greenberg is always great to deal with. His experience as a Certified Technician certainly shows now as the service manager! More

by RPTCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, Kyle Greenberg , Drew Paris

August 05, 2025

Dealership Rating
Employee Rating

We've relied on Lombard Ford for extended warranties on all of our Super Duties. Renewals are always an easy process with Emma and Lombard! More

by admin
Recommend Dealer
Yes

July 16, 2025

Dealership Rating
Employee Rating

I have never been disappointed by Lombard Ford or golf Mill Ford. The customer service is excellent. More

by Mrvalet43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 05, 2025

Dealership Rating
Employee Rating

EMMA ALLEN IS THE BEST WARRANTY REP . I HAVE EVER HAD THE PLEASURE OF DEALING WITH AND ALSO HER SUPV JACK. THEY ARE THE BEST More

by bmccollum2388
Recommend Dealer
Yes

Other Employees Tagged: EMMA ALLEN

June 04, 2025

Dealership Rating
Employee Rating

As usual, great job in renewing my extended warranty. Emma explained everything to me as before. More

by propilot
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 28, 2025

Dealership Rating
Employee Rating

It was a pleasure doing business with Emma from Lombard Ford. She was courteous, timely and knowledgeable. Emma definitely made my experience of purchasing a warranty a positive one. More

by Victoria N.
Purchase Time
Recommend Dealer
Yes
May 29, 2025

Lombard Ford responded

Glad to hear you were pleased with Emma's customer service and knowledge of the plans.

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