Emma Allen | Page 21

Purchase of Ford Protection Plan from Emma Allen I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from I could not have asked for a better person to deal with than Emma Allen. Very knowledgeable and friendly. I had purchased an extended warranty from the Auto Nation dealer I bought my Edge from only to find out it was not a Ford plan. Emma gave me time to get out of that contract and then got me a great price on a better Ford plan. I will recommend Emma and Lombard Ford to anyone that asks me for info on a Ford warranty. More

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Purchase of foFord ESP warranty I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable I called Lombard Ford in reference to an extended warranty plan. I spoke with Ms. Emma Allen who was very helpful. She was Pleasant and knowledgeable and understood exactly what I was looking for. My purchase of the Ford ESP extended warranty was efficient with no pressure sales gimmicks. I will definitely call Emma again when I need to renew any of my vehicles. More

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Looking out for the consumer Emma Allen is a people and car person. She understands us and the needs of our vehicles. After speaking with her twice we ended our sale as old frie Emma Allen is a people and car person. She understands us and the needs of our vehicles. After speaking with her twice we ended our sale as old friends. If you need to buy "Life Insurance" for your vehicle and know you will have your transportation for a long time, her coverage will make it affordable. Bought my car out of state and the dealer told me I bought my protection cheaper than my local dealer pays for it before the sale. Go figure. Such a deal. Emma makes it painless and has a great smile over the phone. Thanks Emma. Any time In Georgetown TX... More

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We recently purchased a Ford ESP from Emma Allen at Lombard Ford. She was a pleasure to work with - very professional, personable, responsive, and knowledgeable!!! She also got us a great deal which al Lombard Ford. She was a pleasure to work with - very professional, personable, responsive, and knowledgeable!!! She also got us a great deal which allowed us to increase the coverage we were planning on buying. Thanks Emma!!! More

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Great Experience Purchasing a Ford ESP Warranty I came across this dealership searching online for a extended warranty. I spoke to Emma and she walked me through the entire process, answered all my I came across this dealership searching online for a extended warranty. I spoke to Emma and she walked me through the entire process, answered all my questions, was able to give me a better price than going through the online system. Very professional, helpful and overall a great customer experience. Thanks! More

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Emma thanks for your help, great to work with you This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come ba This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come back, and have recommended a few coworkers, and friends who could not believe the great service and prices. Regards Jim Y More

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EMMA IS EXCELLENT AT HER JOB! Emma is excellent at her job! She was very helpful, courteous and knowledgeable in helping me with my extended service warranty for my Ford Mustang f Emma is excellent at her job! She was very helpful, courteous and knowledgeable in helping me with my extended service warranty for my Ford Mustang for the 2nd time. She explained in detail what was included in my coverage and was very timely in her follow through. She saved me from a lapse in coverage. I plan to use Emma and Lombard Ford for my Mustang when my warranty is up for renewal. More

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Very professional while being friendly and knowledgeable. We had been looking at a CSP mailing looking very Ford like though not sure it really was, I thought it was a replacement for ESP so we called the co We had been looking at a CSP mailing looking very Ford like though not sure it really was, I thought it was a replacement for ESP so we called the company selling the policy. The cost was way out of line and it did not cover what the old ESP covered. The agent was not as knowledgeable as one would like and he did tell us some things we later proved to be wrong. One thing the CSP literature had said was don't contact a dealer. But when I surfed I found your Ford dealership selling the ESP so we called. Thank goodness we did. Emma answered all of our questions and gave us more information too. She also understood what we wanted and did not try to over or undersell us but she did show us what was available. Great customer service with efficiency, kindness, and humor. If Emma is a sample of the overall culture at your dealership it must be a good dealership. More

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Emma was great. In all aspects of buying our Ford Extended Warranty Emma was very professional. This is our second warranty I have purchased from Lombard Ford. Extended Warranty Emma was very professional. This is our second warranty I have purchased from Lombard Ford. More

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Ford Protect - Extended Service Plan Spoke with Emma regarding an ESP for my 2017 Mustang. She patiently explained the plans, reviewed options as well as answered all my questions. Polite Spoke with Emma regarding an ESP for my 2017 Mustang. She patiently explained the plans, reviewed options as well as answered all my questions. Polite, professional and knowledgeable. Emma made my purchase a smooth transaction........Thank you Emma More

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