277 Reviews
Write a Review277 Reviews of Emma Allen
April 11, 2018
ESP WARRUNTY This is my second extension on my ESP, Emma has been extremely helpful. I would recommend the ESP to everyone, i was directed to the proper product sa This is my second extension on my ESP, Emma has been extremely helpful. I would recommend the ESP to everyone, i was directed to the proper product saving me money.. More
April 04, 2018
purchasing esp warranty Excellent service provided by Emma Allen in dealing with my purchase of my 5th ESP warranty from Lombard. Quick, friendly, and a good deal provided. Excellent service provided by Emma Allen in dealing with my purchase of my 5th ESP warranty from Lombard. Quick, friendly, and a good deal provided. More
April 01, 2018
Purchasing my Ford ESP Warranty From my first contact to the conclusion of my purchase Emma was a pleasure to deal with. She was very helpful and I felt that she had my best interest From my first contact to the conclusion of my purchase Emma was a pleasure to deal with. She was very helpful and I felt that she had my best interest in mind. Thank you Emma for all of your help! More
March 31, 2018
Emma-ESP sales During my research and price comparison of "Ford Protect" ESPs for my 2015 Expedition I visited Lombard Ford's website numerous times. The site was ve During my research and price comparison of "Ford Protect" ESPs for my 2015 Expedition I visited Lombard Ford's website numerous times. The site was very informative and an easy to use resource. When I had to call for pricing on the Maintenance Program, to my surprise a human answered and not an ongoing menu of choices. The human's name was Emma Allen and was, and is, exceptionally helpful in my research and eventual purchase of ESP plans. Granted, the competitive pricing from Lombard Ford got my attention initially but, it was the knowledge, patience, and customer focused service from Emma that sold me. A level of service, knowledge and helpfulness that is very rare in today's marketplace !! I just can't say enough positive things about Emma. It took me several phone conversations to decide and Emma always had, or quickly accessed, answers to my questions. I honestly feel she did her best in obtaining the lowest price possible, drastically lower than any other estimates I obtained. I definitely recommend Emma in Internet Sales at LombardFord.com to anyone looking to buy Ford Protect ESP Plans. Matt W. More
March 31, 2018
Ford Esp This is the third ESP that I've purchased from Lombard Ford. Emma Allan has helped me before and I was very happy to have her help with this purchase This is the third ESP that I've purchased from Lombard Ford. Emma Allan has helped me before and I was very happy to have her help with this purchase. Thanks Emma, it was enjoyable! More
February 21, 2018
Ford ESP purchase---SUPER support by Emma Allen!! I purchased a Ford ESP from this dealership and Emma Allen was the individual I dealt with. Emma provided SUPER support as she explained the options I purchased a Ford ESP from this dealership and Emma Allen was the individual I dealt with. Emma provided SUPER support as she explained the options available and the prices involved with each option as they related to my Shelby GT350. She took the time to answer all of my questions. whenever I called or emailed. Bottom line: If you are looking for a Ford ESP call Emma at Lombard Ford. More
February 09, 2018
Internet Warranty Sales I've purchased 3 ESP's from Emma. She is very knowledgeable and provides purchase options. I wish all internet purchases were this easy. A true ass I've purchased 3 ESP's from Emma. She is very knowledgeable and provides purchase options. I wish all internet purchases were this easy. A true asset to your team. Tony H - Michigan More
January 31, 2018
Great ESP WARRANTY, EXCELLENT service I have been purchasing my Extended Service Plan Warranty from them for the past 8 yrs and as always a pleasure to purchase from them. The process is I have been purchasing my Extended Service Plan Warranty from them for the past 8 yrs and as always a pleasure to purchase from them. The process is always very simple and the staff go above and beyond to make sure I get all the information I need and answer all my questionns. Thanks you once again LOMBARD. More
January 13, 2018
Ford ESP Warranty Purchases Over the years, I've purchases several Ford ESP warranties for my Ford cars. Just recently, I extended a warranty for my 2012 Ford Explorer. Emma Al Over the years, I've purchases several Ford ESP warranties for my Ford cars. Just recently, I extended a warranty for my 2012 Ford Explorer. Emma Allen, of Lombard Ford, helped guide me through the options, and made the purchase easy to do - and she found some discounts that helped on the overall price. I will definitely continue to do business at Lombard Ford. Many thanks for helping me get the warranty coverage I needed. More
January 11, 2018
Extended warranty and maintenance plans for my for focus. I wanted to get an extended warranty, however the cost was more than I could afford. So I looked into it online. I actually got the link from Mopar, I I wanted to get an extended warranty, however the cost was more than I could afford. So I looked into it online. I actually got the link from Mopar, I have a warranty for my charger with them. I talked to Joe and he said I will refer you to our sister Lombard Ford. I have to say this experience was one of the best dealing with an awesome service. Kudos for Emma. She and I went back and forth for about 80 emails and she was on top of it all the way. She gave me all the info I needed. Her responses were fast with in minutes. Most important at the end I am happy with the service, warranty and maintenance I purchased. The prices are amazing and they give you the opportunity to pay in installments free of interest. I will do it all over again when if needed. More