317 Reviews
Write a Review317 Reviews of Emma Allen
March 06, 2019
Awesome experience!! Emma it was a great pleasure and very informative experience in regards to my 2015 GT Mustang.I will certainly recommend you and Lombardi Ford for any Emma it was a great pleasure and very informative experience in regards to my 2015 GT Mustang.I will certainly recommend you and Lombardi Ford for any extended warranty. You truely are an asset to Lombardi Ford. More
February 21, 2019
Emma was wonderful to work with on my ESP plan I was looking to renew my ESP plan for my F250. I wasn't happy with my local pricing and decided to shop around. I am glad I did and even more so to h I was looking to renew my ESP plan for my F250. I wasn't happy with my local pricing and decided to shop around. I am glad I did and even more so to have worked with Emma. She was very knowledgeable about the ESP plans and helped me get the plan the worked for me. I had called Emma a few times before I purchased the plan and with each call she was pleasant and did not pressure me. She also new the answer's to the questions. I will work with Emma again! More
February 16, 2019
Review of extended warranty sale I have been working with Emma over the last five years, with three different vehicles. Emma always explains my options clearly, never pressures a sale I have been working with Emma over the last five years, with three different vehicles. Emma always explains my options clearly, never pressures a sale, and clearly states the time limitations in terms of purchasing an extended warranty. She has save me, at least $2000 over three different warranties. More
February 16, 2019
Purchased ESP coverage Purchased ESP warranty via phone for new Fusion. Spoke with Ms. Allen. She was extremely helpful in processing the request. The transaction was exp Purchased ESP warranty via phone for new Fusion. Spoke with Ms. Allen. She was extremely helpful in processing the request. The transaction was expedited to my expectations. Will definitely return if and when I need ESP or other Ford products . Ms. Allen please accept my thanks for a pleasant experience. More
February 11, 2019
A very pleasant and positive experience ! Emma Allen was a rare experiance in today’s world. She was pleasant and knowledgeable about the product . Emma went out of her way to tailer my purcha Emma Allen was a rare experiance in today’s world. She was pleasant and knowledgeable about the product . Emma went out of her way to tailer my purchase of the Ford ESP plan to my needs. Lombards price is hard to beat! Do yourself a favor and give Emma a call! More
January 15, 2019
Emma Allen was fantastic, helpful, friendly, knew the products and explained them to me, her follow up was fantastic. If everyone at Lombard is as helpful as was fantastic, helpful, friendly, knew the products and explained them to me, her follow up was fantastic. If everyone at Lombard is as helpful as she is and puts the customer first you must be a top rate dealer. Sorry I live in Virginia. Sandra Moore More
Other Employees Tagged: Emma Allen
January 12, 2019
Keeping my Ford Escape in Shape Emma was great to work with the time she spent to explain what coverage was available and at what price. Every step of the way was as smooth as the f Emma was great to work with the time she spent to explain what coverage was available and at what price. Every step of the way was as smooth as the first. Great customer service and price. More
Other Employees Tagged: Jack was also very good to work wtih thanks again
January 10, 2019
Very Pleasant and Very Informative Emma was excellent. She was so, so helpful providing thorough information about what was available, costs, what each provided along with refund info Emma was excellent. She was so, so helpful providing thorough information about what was available, costs, what each provided along with refund info regarding the warranty that had not expired. etc. etc. This was an exceptionally great transaction. I can only wish that I might receive such great help from other transactions that I will have in my life. Yet I find this excellent service is the exception. So my thanks to Emma. Your very pleased customer, Robert Bey More
January 09, 2019
Ford ESP Internet Sales This is the third time I’ve purchased an ESP plan from Lombard Ford through their internet sales department. Their service is of great value to the c This is the third time I’ve purchased an ESP plan from Lombard Ford through their internet sales department. Their service is of great value to the consumer and the representative I dealt Witt, Ms Emma Allen, was totally customer focused. More
January 04, 2019
The perfect way to buy a genuine Ford extended warranty! I purchased another extension of the Genuine Ford PremiumCARE Extended Service Plan (ESP) for my 2007 Shelby GT500 - the second extension, providing n I purchased another extension of the Genuine Ford PremiumCARE Extended Service Plan (ESP) for my 2007 Shelby GT500 - the second extension, providing nearly bumper-to-bumper coverage for all mechanical and electrical parts, for literally hundreds less than any other dealer. This warranty will cover my car through December 2023...and that's on a 2007 model year vehicle! Emma was polite and professional, clearly explained my options, and was able to effortlessly complete my transaction over the phone. It took less than five minutes! If you're ever in the market for an ESP for your new or used Ford vehicle, I'd definitely recommend Emma at Lombard Ford as your first stop! More
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