Great experience, Emma Johnson provided outstanding
customer service throughout the entire process. She proactively let us know as soon as the parts arrived, scheduled our service appointment quickly,
customer service throughout the entire process. She proactively let us know as soon as the parts arrived, scheduled our service appointment quickly, and kept us updated every step of the way. She made the whole experience smooth and stress-free.
What really stood out was her willingness to go above and beyond by arranging for us to pick up our vehicle even after her work hours, making sure the front office had everything ready for us. That level of dedication and customer care is rare these days. Thank you, Emma, for the excellent service—we truly appreciate it!
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by omargdb
Service Price Transparency
Aug 14, 2026 -
Union County Kia responded
Thanks for sharing your review with our community. It means a lot to us.
Unhelpful and unfriendly.
You all wouldn't honor the promotion you gave me last time.
No point of ever going to the dealership again.
You all wouldn't honor the promotion you gave me last time.
No point of ever going to the dealership again.
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by Bgoldberg11
Verified Customer
Verified Customer
Service Price Transparency
They are helpful and try to take care of you right away
And friendly and kind
And friendly and kind
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by 92pearls
Verified Customer
Verified Customer
Other Employees Tagged:
Emma Johnson
Aug 14, 2026 -
Union County Kia responded
Thank you for the 4-star review! We're glad you had a positive experience. If there is anything we could do to make your next visit a 5-star one, please let us know. We hope to see you again soon.
It is always a good experience.
I‘ve been getting my car serviced here for many years now & will continue to do so.
I‘ve been getting my car serviced here for many years now & will continue to do so.
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by Alan Younce
Verified Customer
Verified Customer
Other Employees Tagged:
Emma Johnson
Aug 14, 2026 -
Union County Kia responded
Thank you for being our customer and leaving us a wonderful 5-star review. Your friends at Union County Kia
Meets all expectations.
Quick and easy turnaround Meets all expectations. Easy to book appointment. Quick check in, text updates and easy sign off
Quick and easy turnaround Meets all expectations. Easy to book appointment. Quick check in, text updates and easy sign off
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by STLSPORTSFANS
Verified Customer
Verified Customer
Other Employees Tagged:
Emma Johnson
Aug 14, 2026 -
Union County Kia responded
Thank you for being our customer and leaving us a wonderful 5-star review
It is a nice and clean environment.
The staff is very friendly, knowledgeable and professional.
The staff is very friendly, knowledgeable and professional.
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by JIGGY1.GC
Verified Customer
Verified Customer
Other Employees Tagged:
Emma Johnson
Aug 14, 2026 -
Union County Kia responded
Amazing feedback. Thank you so much for giving us 5 stars!
Very courteous and kind to the customer.
Does not try to up sale, very professional.
Does not try to up sale, very professional.
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by djwilcox72
Verified Customer
Verified Customer
Other Employees Tagged:
Emma Johnson
Aug 14, 2026 -
Union County Kia responded
Reviews like yours are why we started this business! Your kind words about [specific mention] mean more than you know. Thank you for being such an amazing customer. We genuinely appreciate you and can't wait to serve you again.
Every time I take my car in to get services always been a
wonderful experience
wonderful experience
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by wd0de51
Verified Customer
Verified Customer
Other Employees Tagged:
Emma Johnson
Aug 14, 2026 -
Union County Kia responded
On behalf of our team at Union County Kia, thanks so much for this positive review. It means a lot to us.
Rachael is always great to work with.
Explains everything very well to onshore I I understand. Provides recommendations based on my nugget. Very much appreciated
Explains everything very well to onshore I I understand. Provides recommendations based on my nugget. Very much appreciated
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by tinitaharris
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Union County Kia responded
Amazing feedback. Thank you so much for giving us 5 stars!
She was so so nice.
I was loyal for 20 years to a dealership that never treated me well in the service department. Each time I have visited your service department it ha
I was loyal for 20 years to a dealership that never treated me well in the service department. Each time I have visited your service department it has been easy and quick. This time was even better. She was so sweet to me and humble. I would come back just for her!
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by Ginger Polk
Verified Customer
Verified Customer
Other Employees Tagged:
Emma Johnson
Aug 14, 2026 -
Union County Kia responded
Thanks for sharing your review with our community. It means a lot to us.