Emma Johnson
Emma Johnson at Union County Kia

Emma Johnson | Page 5

Service Advisor

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

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4.8
232 Reviews

Dealership Experience

2 yrs

4.8

232 Reviews

Write a Review

232 Reviews of Emma Johnson

June 29, 2026

Dealership Rating
Employee Rating

Great experience, Emma Johnson provided outstanding customer service throughout the entire process. She proactively let us know as soon as the parts arrived, scheduled our service appointment quickly, More

by omargdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Union County Kia responded

Thanks for sharing your review with our community. It means a lot to us.

June 23, 2026

Dealership Rating
Employee Rating

Unhelpful and unfriendly. You all wouldn't honor the promotion you gave me last time. No point of ever going to the dealership again. More

by Bgoldberg11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott White, Raquel Maynard

June 18, 2026

Dealership Rating
Employee Rating

They are helpful and try to take care of you right away And friendly and kind More

by 92pearls
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

Aug 14, 2026

Union County Kia responded

Thank you for the 4-star review! We're glad you had a positive experience. If there is anything we could do to make your next visit a 5-star one, please let us know. We hope to see you again soon.

June 17, 2026

Dealership Rating
Employee Rating

It is always a good experience. I‘ve been getting my car serviced here for many years now & will continue to do so. More

by Alan Younce
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

Aug 14, 2026

Union County Kia responded

Thank you for being our customer and leaving us a wonderful 5-star review. Your friends at Union County Kia

June 17, 2026

Dealership Rating
Employee Rating

Meets all expectations. Quick and easy turnaround Meets all expectations. Easy to book appointment. Quick check in, text updates and easy sign off More

by STLSPORTSFANS
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

Aug 14, 2026

Union County Kia responded

Thank you for being our customer and leaving us a wonderful 5-star review

June 16, 2026

Dealership Rating
Employee Rating

It is a nice and clean environment. The staff is very friendly, knowledgeable and professional. More

by JIGGY1.GC
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

Aug 14, 2026

Union County Kia responded

Amazing feedback. Thank you so much for giving us 5 stars!

June 15, 2026

Dealership Rating
Employee Rating

Very courteous and kind to the customer. Does not try to up sale, very professional. More

by djwilcox72
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

Aug 14, 2026

Union County Kia responded

Reviews like yours are why we started this business! Your kind words about [specific mention] mean more than you know. Thank you for being such an amazing customer. We genuinely appreciate you and can't wait to serve you again.

June 12, 2026

Dealership Rating
Employee Rating

Every time I take my car in to get services always been a wonderful experience More

by wd0de51
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

Aug 14, 2026

Union County Kia responded

On behalf of our team at Union County Kia, thanks so much for this positive review. It means a lot to us.

June 08, 2026

Dealership Rating
Employee Rating

Rachael is always great to work with. Explains everything very well to onshore I I understand. Provides recommendations based on my nugget. Very much appreciated More

by tinitaharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raquel Maynard

Aug 14, 2026

Union County Kia responded

Amazing feedback. Thank you so much for giving us 5 stars!

June 05, 2026

Dealership Rating
Employee Rating

She was so so nice. I was loyal for 20 years to a dealership that never treated me well in the service department. Each time I have visited your service department it ha More

by Ginger Polk
Recommend Dealer
Yes

Other Employees Tagged: Emma Johnson

Aug 14, 2026

Union County Kia responded

Thanks for sharing your review with our community. It means a lot to us.

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