Check out Emma Thornton's reviews on DealerRater

May 23, 2026

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My service was so easy to set up! When they changed it from me taking it to coming to me made it my day! When they changed it from me taking it to coming to me made it my day! More

by TYBEFARMS

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 26, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 16, 2026

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Good job, but backed into the light pole with my truck. Got parts ordered though. Got parts ordered though. More

by Donnie

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Felicia Murphy, Jeremy Coleman , Melissa Lankford

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May 18, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 14, 2026

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They were very helpful and professional. Also provided service in a very suitable amount of time. Thanks. Also provided service in a very suitable amount of time. Thanks. More

by Ricky Bobby

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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May 14, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

May 05, 2026

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Very quick and everyone was super friendly. The mechanics were very detailed and explained everything to me well. The mechanics were very detailed and explained everything to me well. More

by ALLENWILLIAMS210

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Felicia Murphy, Jeremy Coleman , Melissa Lankford

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May 05, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 22, 2026

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Excellent service and communication Excellent service from the technician I look forward to using this service again from the technician I look forward to using this service again More

by colemanje02

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Apr 22, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 17, 2026

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The service dept exceeds expectations Chris,Chris,Emma Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !! Harl,Felecia always exceed my expectations! The best of the best is Jeremy Coleman !! Unbelievably great !! More

by PapaT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Apr 20, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

April 16, 2026

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They are great! My truck is a work river truck and they actually detailed it. Looks really nice Thanks everyone! My truck is a work river truck and they actually detailed it. Looks really nice Thanks everyone! More

by Southgaman187

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Felicia Murphy, Jeremy Coleman , Melissa Lankford, Harl Bahntge

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Apr 17, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 25, 2026

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Great service from harl and the whole service department from the start my whole truck process from the start my whole truck process More

by Weatherspoonwillie

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Felicia Murphy, Jeremy Coleman , Melissa Lankford

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Mar 25, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 23, 2026

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Mobile Service was great and convenient. Price was a little surprising. I would definitely get quote before utilizing mobile oil service etc. Texhnician did a great job. Price was a little surprising. I would definitely get quote before utilizing mobile oil service etc. Texhnician did a great job. More

by Pcbass

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

March 20, 2026

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Awesome new Mobile Service Truck w/ Jeremy Coleman . .. Very courteous , thorough, will definitely be calling for this service again... .. Very courteous , thorough, will definitely be calling for this service again... More

by McGyver

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emma Thornton

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Mar 20, 2026 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

Emma Thornton | Page 2

Mobile Service Coordinator

Mike Burch Ford Blackshear

22 Reviews of Emma Thornton

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