Emma Tompkins
Emma Tompkins at LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

Emma Tompkins

Finance Manager

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

6131 S Pennsylvania Ave
Lansing, MI 48911

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4.8
111 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 5 mos

4.8

111 Reviews

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111 Reviews of Emma Tompkins

November 01, 2026

Dealership Rating
Employee Rating

Still managment has not responded on the charge i paid to update my maps GPS and never happened! Dealership like you must be more honest with customers More

by sbayouk
Service Price Transparency
Service Communication
Recommend Dealer
No

October 30, 2026

Dealership Rating
Employee Rating

Great dealer, they took great care of me. I have bought two cars from them and will get my next there too. More

by kmalone4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dultin Davies

Oct 30, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

After two purchases with our team, your continued confidence means a great deal to us. We're happy you felt well cared for during your new Ram 1500 purchase.

October 14, 2026

Dealership Rating
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Excellent customer service from Fiori. He makes it a breeze finding a new vehicle, it’s always a pleasure to work with him. Emma from finance was wonderful at all, went over all my options More

by Patrina LaLama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Zaborski, Andrew Taranto , Fiori Mangone

Oct 14, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Knowing our sales team made finding your new Grand Cherokee L a breeze is truly rewarding. Emma enjoyed walking you through every finance option and making sure all your questions were answered. Your kind words and five-star rating mean a lot to us.

October 11, 2026

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Great customer service and response Barney is great to work with Thank you !! A+ for you More

by KMANN013168
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Barney

Oct 11, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Thanks for the A+ review! We're glad our team provided great customer service and a prompt response during your purchase of the Jeep Grand Cherokee L.

September 22, 2026

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Employee Rating

Very friendly, came in under estimate. I love the free loaner. I would definitely recommend them to family and friends. More

by Mludtke57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 22, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Your mention of our complimentary loaner option highlights how we aim to make service convenient. It was a pleasure servicing your Jeep Grand Cherokee and keeping the final bill below the original estimate. Your recommendation to family and friends means a lot to our team.

September 05, 2026

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Man my salesman did such a good job finding me a great car, and his managers cut me a great deal as well! More

by DAKOTAHUNTERJONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2026

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

We’re glad working with our sales team helped you find your new Jeep Grand Cherokee, and that our managers were able to secure such a great deal. Your five-star rating and kind words mean a lot to us.

August 05, 2026

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Employee Rating

Easy and quick buying experience! Mike Carroll made the process smooth and hassle-free. He worked quickly to get us exactly what we wanted, and we couldn't be happier with the experie More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Carroll

July 17, 2026

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Employee Rating

Service department is great. Had an appointment to find the trouble. They ordered the correct parts. Came back in two days and the van was fixed. Highly recommend their Lansing More

by mftbook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 10, 2026

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Employee Rating

Mr. Frank A. was patient and went above and beyond most sales people. He helped me through the process until it was completed. More

by christine.demis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mia Nelson , Andrew Kinney

July 09, 2026

Dealership Rating
Employee Rating

I worked with David and he was a pleasure to work with he made it seamless More

by victor58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David F

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