Nick Zaborski

Service dept. is great. Dealership in general disappointing. Salesman was only one who cared about my lease. The managers messed things up so bad and did not care. is great. Dealership in general disappointing. Salesman was only one who cared about my lease. The managers messed things up so bad and did not care. The lease I returned was on the sales lot before the new lease was completed. Will probably use a different dealership when this lease ends. More

by bsherbino Verified Customer Verified Customer

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Worst dealership ever. Took my car there 3 times and it is still not fixed. Absolute horrible service manager. Took my car there 3 times and it is still not fixed. Absolute horrible service manager. More

by vanessaflanner22 Verified Customer Verified Customer

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Website was great. Everyone I dealt with was very professional and helpful. Great experience with Parker my salesperson and Emma in finance. Everyone I dealt with was very professional and helpful. Great experience with Parker my salesperson and Emma in finance. More

by joeiocca Verified Customer Verified Customer

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Justin and the entire LaFontaine team were great to work with in the purchase of our new 2026 Ram 2500. We live in Indiana and just could not find the time to get up to Lansing, but knew they had the truck with in the purchase of our new 2026 Ram 2500. We live in Indiana and just could not find the time to get up to Lansing, but knew they had the truck we wanted with the options we wanted. We were able to complete our entire transaction via phone, email, and DocuSign. We were so worried about doing everything this way, but it was so easy!! They even worked with us on our trade-in (2016 Ram 2500). We were able to figure out a day that worked for one of their drivers to deliver our new truck to us and drive our trade-in back to the dealership. Would HIGHLY recommend LaFontaine CDJR of Lansing to anyone in the market for a vehicle. More

by JMMDBERGMAN Verified Customer Verified Customer

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My salesman was extremely helpful and tried to find us the best deal that fit for us 10 out of 10 for experience and 10 out of 10 for hospitality very good experience overall the best deal that fit for us 10 out of 10 for experience and 10 out of 10 for hospitality very good experience overall More

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Having replaced two wiring harnesses while the service was great but and finished a day early i guess I was looking for some kind of recommendation on how to prevent this from happening rather than just c was great but and finished a day early i guess I was looking for some kind of recommendation on how to prevent this from happening rather than just changing out parts! More

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The sales part of the process was quick and easy. Josh put us in a vechical that fit our needs. The rest of the process was a nightmare. It took over 5 hours in 2 different visits to finish and sig Josh put us in a vechical that fit our needs. The rest of the process was a nightmare. It took over 5 hours in 2 different visits to finish and sign the deal. .There was no valid reason to keep us waiting either time. The management and finance department had no reasons to keep us waiting. The tactics of management to keep us waiting was unacceptable in the 1st visit. Then, having one finance guy working at end of the day was also unacceptable on the 2nd visit. The dealership got money in the end and I have new car. I will seek out another dealership if I ever need another car. Please do not follow up. More

by Morden.jason Verified Customer Verified Customer

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Very nice friendly service, quick and efficient, test drive was available. Large lot of vehicles. drive was available. Large lot of vehicles. More

by googaled Verified Customer Verified Customer

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Justin was very responsive, respectful, and fast to deal with. He had the truck I chose out front and ready for a test drive before my arrival. Emma was very quick to provide necessary documents and infor with. He had the truck I chose out front and ready for a test drive before my arrival. Emma was very quick to provide necessary documents and information, pertaining to the lease. I also appreciate the trade policy and the fact that I was allowed to take my new truck home and LaFontaine picked up my trade to save my 5 hour round trip back to bring it to you. Thank you for your service in the sales department. You have made a customer for life with your attentiveness, honesty, and respect to my time and availability. More

by xyarddog Verified Customer Verified Customer

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10 out of 10 great customer service and quick with response they even brought my new truck to me response they even brought my new truck to me More

by 236MEDRANO Verified Customer Verified Customer

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