Emmaly Garland
Emmaly Garland at Victory Honda Peoria

Emmaly Garland | Page 2

Service Advisor

Victory Honda Peoria

900 West Pioneer Parkway
Peoria, IL 61615

Contact Me
4.6
305 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

19 yrs

Languages Spoken

English English

4.6

305 Reviews

Write a Review

305 Reviews of Emmaly Garland

June 18, 2026

Dealership Rating
Employee Rating

Service was great but diagnostic charge for engine warning light was pretty high. Other than that it was good. More

by Bob Schmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow , Dave the driver was great

Jun 18, 2026

Victory Honda Peoria responded

Thank you, Bob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Honda Peoria.

June 17, 2026

Dealership Rating
Employee Rating

Great service! Waiting area is very hospitable with snacks and drinks available. Scheduling was easy online More

by DANETTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Victory Honda Peoria responded

We’re delighted by your five-star rating. Emmaly and our service team are glad to know scheduling your Honda Pilot service online was seamless and that you enjoyed the hospitable waiting area with snacks and drinks.

June 16, 2026

Dealership Rating
Employee Rating

Great dealership! Customer service is always very professional, friendly, knowledgeable and efficient. Always recommend this dealership to buy or for service. More

by TMITZ1695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jun 16, 2026

Victory Honda Peoria responded

Thank you for recommending us and for recognizing our professional, friendly service for your Honda. Emmaly will be pleased to know you found our team knowledgeable and efficient. We look forward to assisting you again for service or a future purchase.

June 14, 2026

Dealership Rating
Employee Rating

I came in for an oil change and tire rotation under warranty. My milage was 14,600. On my windshield they placed a sticker for my next oil change at 13,312. On the inspection report they show milage More

by DTJENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2026

Victory Honda Peoria responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 14, 2026

Dealership Rating
Employee Rating

Casey was excellent, great customer service and very helpful, knowledgeable and professional. Work was done timely. More

by WPBNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow , Casey

Jun 14, 2026

Victory Honda Peoria responded

It’s great to know our team delivered professional, knowledgeable assistance and completed your Accord service promptly. Thank you for trusting us with your Honda. We look forward to taking care of you again.

June 08, 2026

Dealership Rating
Employee Rating

I was visiting family from out of town, they went out of their way to help with a repair. More

by JUSTIN1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jun 08, 2026

Victory Honda Peoria responded

It was great to help with your Honda Civic repair while you were visiting family. Thank you for trusting us with your vehicle. Wishing you safe travels ahead.

June 08, 2026

Dealership Rating
Employee Rating

Everyone at Victory Honda was kind and knowledgeable. Kept me informed every step of the way. More

by WBWEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jun 08, 2026

Victory Honda Peoria responded

Thank you for sharing your experience with the service on your Honda Odyssey. It’s wonderful to hear our team was knowledgeable and kept you informed every step of the way.

June 08, 2026

Dealership Rating
Employee Rating

Very expensive since Victory took over. I will be going elsewhere in the future. Sad as I bought my car here and have been going here ever since I bought it brand new in 2021. More

by NUTRITIONWITHSTEPHANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curtis Grow

Jun 11, 2026

Victory Honda Peoria responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you.

June 06, 2026

Dealership Rating
Employee Rating

Everything went very well. The people are very courteous and helpful. The check in and check out was very smooth. More

by BRIANRUMBOLD2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jun 06, 2026

Victory Honda Peoria responded

Delighted to hear your check in and check out were smooth and our team was courteous and helpful. Thank you for trusting us with your Honda Civic. We look forward to assisting you again.

May 31, 2026

Dealership Rating
Employee Rating

Too Long wait time for routine oil change. Should not take two and half hours More

by SARAH.UPDYKE816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Grow

Jun 03, 2026

Victory Honda Peoria responded

Providing a 5-star experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Sarah. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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