Erdwin Dominguez

Bait and switch. I first visited on a Friday and the sales rep was nowhere to be found. I followed up, and on Saturday we spoke by phone — the rep confirmed the best I first visited on a Friday and the sales rep was nowhere to be found. I followed up, and on Saturday we spoke by phone — the rep confirmed the best price they could do, said he had checked with his manager, and we agreed on the deal. I said let's do it and we set a confirmed appointment for Monday at a specific time to close. I showed up on time for that appointment. The rep briefly acknowledged me between other customers, handed me off to their Driveo division in the same building, and disappeared. That was the last I saw of him. Driveo wouldn't honor the number the Mac Haik rep had confirmed with his manager and committed to over the phone. After the frustrating experience I had with Driveo, I tried repeatedly to reach the rep — called multiple times, sent texts. Completely ghosted. The person who made the commitment, confirmed it with management, and set the appointment was unreachable the moment it was time to back it up. They also refused to put anything in writing while having no problem asking me upfront to show written offers from competing dealers. When I showed them an offer from another dealership, they dismissed it as "not a real offer." That dealer honored their commitment at full price the same day. Two visits, a confirmed appointment, confirmed price, confirmed with manager, showed up on time — and the rep had 60 seconds for me before moving on. Complete waste of time. If a dealer won't commit in writing and their rep vanishes when it's time to deliver, that tells you everything. More

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The best experience ever everyone was able to create an amazing atmosphere I will always refer Mac haik to friends family and everyone amazing atmosphere I will always refer Mac haik to friends family and everyone More

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Los procesos son faciles y rápidos y nos ayudan en lo que son nuestras necesidades son nuestras necesidades More

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Buying from them is very easy and the service is incredible—thanks to Larry Lebeck, my advisor, who takes great care of my truck. incredible—thanks to Larry Lebeck, my advisor, who takes great care of my truck. More

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Came in with one car in mind, Erdwin was kind enough to check inventory to make sure I was happy with my choice. Ended up going with a different one. check inventory to make sure I was happy with my choice. Ended up going with a different one. More

by A.GOBER17 Verified Customer Verified Customer

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Everyone at Mac Haik was great to work with, questions answered, options discussed. An overall positive experience. answered, options discussed. An overall positive experience. More

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I had a great experience with Erdwin Dominguez, he showed me the truck I was interested in and was super insightful and answered all my questions, got me a great deal! This was my first purchase so I was a l me the truck I was interested in and was super insightful and answered all my questions, got me a great deal! This was my first purchase so I was a little nervous about the whole experience but he definitely helped me be more at ease and I was sold on after the test drive! He made everything super easy and pleasant! Definitely recommend this dealer and Erdwin! More

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Es un buen lugar y todos son amables más el señor Erdwin 100%recomendado pregunten por el 100%recomendado pregunten por el More

by BUESOKARLA Verified Customer Verified Customer

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Gracias por sus buen trabajo, le agradezco su eficiencia y al buen trato del equipo de trabajo y al buen trato del equipo de trabajo More

by LUCIAMILANES46 Verified Customer Verified Customer

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Great experience. The had the inventory and was relatively quick process. The dealer was up front and honest about how things would go. The had the inventory and was relatively quick process. The dealer was up front and honest about how things would go. More

by JUSTIN.HALL Verified Customer Verified Customer

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