Carlos Murillo
Carlos Murillo at Mac Haik Chevrolet

Carlos Murillo

Express Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of Carlos Murillo

June 01, 2026

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It’s a very great dealership with great people and great service at all times and they meet all your expectations and they think about the customers first. More

by RISHON42
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Recommend Dealer
Yes

Other Employees Tagged: Freddy Zelaya , Orban Reed

Jun 01, 2026

Mac Haik Chevrolet responded

Thank you for your glowing review. We’re glad our team put your needs first and provided reliable service on your Chevrolet. We look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 30, 2026

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The overall experience was great. I had my truck back in one day. Great job everyone! More

by CATMAN87
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Recommend Dealer
Yes
May 30, 2026

Mac Haik Chevrolet responded

Pleased to know your Chevrolet 1500 was back in just one day. Carlos and the service team appreciate the opportunity to help and look forward to serving you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 22, 2026

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Super friendly. Made my oil change quick and easy. Will be coming back for future work More

by Bradleymaddox
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Recommend Dealer
Yes
May 22, 2026

Mac Haik Chevrolet responded

Thank you for sharing your feedback. We’re glad our team provided a friendly and efficient oil change for your Ford. We look forward to helping with any future maintenance. That Great Mac Haik Feeling Antione Burks, General Manager

May 15, 2026

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Always so glad to have carlos help us when coming to Mac Haik for any services our vehicles need. He is always so attentive hard working but also acknowledges the sense of urgency people have when having li More

by 05JENNIFER.LOPEZ
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Recommend Dealer
Yes

Other Employees Tagged: Scott Johnson, Frank Trahan

May 15, 2026

Mac Haik Chevrolet responded

We’re delighted to hear that Carlos provided attentive service and kept you informed about upcoming maintenance for your Chevrolet. We understand the urgency of service visits when you have little ones in tow, and we’re glad Carlos was able to accommodate your schedule. Thank you for choosing us, and we look forward to supporting your future service needs. That Great Mac Haik Feeling Antione Burks, General Manager

May 03, 2026

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Excellent service I received from Carlos Murillo and he showed concern for customers and excellent service from the dealership. More

by ALCANTARMARTHA80
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Recommend Dealer
Yes
May 03, 2026

Mac Haik Chevrolet responded

We’re delighted to know Carlos provided attentive service during your Chevrolet visit. He genuinely cares about each customer and we’re pleased that commitment shone through. Thank you for trusting us with your service needs. That Great Mac Haik Feeling Antione Burks, General Manager

April 14, 2026

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First I'd like to say Carlos did an amazing job communicating with me and keep me up to date in real time. When I think of Mac Haik I know I'll be in good hands because I'll continue to work with C More

by Cpalomo81
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Recommend Dealer
Yes
Apr 15, 2026

Mac Haik Chevrolet responded

Thank you for trusting us with your Chevrolet 1500 and letting us treat you like family. We’re pleased Carlos kept you updated in real time and even offered a truck wash. It’s great the loan process was seamless on your second purchase, and we look forward to your next oil change. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 25, 2026

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Service was quick and efficient. Was told that service will take approximately 1 hour and a half but was completed in just 25 mins. Kudos to the team! More

by Bperono76
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Recommend Dealer
Yes

Other Employees Tagged: Zane Freeman

Mar 25, 2026

Mac Haik Chevrolet responded

It’s great to hear we beat the estimated 90-minute timeframe by completing your Chevrolet Traverse service in just 25 minutes. Carlos and our team appreciate the kudos for our quick and efficient work. We look forward to assisting you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 22, 2026

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Great people, Great service, makes you feel like a VIP, every time you go there and the service ticks are the best. More

by CarolS
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Recommend Dealer
Yes
Mar 22, 2026

Mac Haik Chevrolet responded

We’re glad our team makes you feel like a VIP each time you bring in your Chevrolet 2500. It’s wonderful to know you find our service and staff top-notch. We’ll be sure to pass along your compliments to Robert and everyone involved. Thanks for sharing! That Great Mac Haik Feeling Brian Caldwell, Service Director

March 14, 2026

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Everything organize and clean. The service is the best, everyone is very attentive and polite. Recommended. More

by LISSFERRER
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Recommend Dealer
Yes

Other Employees Tagged: Zane

Mar 14, 2026

Mac Haik Chevrolet responded

Thank you for noting how organized and clean everything was during your BMW service. We’re glad Carlos and the team could provide attentive and polite support. Your recommendation means a lot to us. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 08, 2026

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I have been a customer of Mac Haik for the past 9 years! They make purchasing a vehicle seemingly less! Customer service is impeccable! I love MAC HAIK! Soon will purchase vehicle number THREE! More

by Faithful customer!
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Recommend Dealer
Yes
Mar 08, 2026

Mac Haik Chevrolet responded

Thank you for trusting us with your Chevrolet purchases over the past nine years. We’re pleased that Carlos and the team delivered impeccable service on your Tahoe. We look forward to helping you with your third vehicle purchase soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

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