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Carlos Murillo
Carlos Murillo at Mac Haik Chevrolet

Carlos Murillo

Express Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8
129 Reviews
4.8

129 Reviews

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129 Reviews of Carlos Murillo

July 12, 2026

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Employee Rating

No add-ons is a bonus. Good inventory. Bryan Lacy was a great salesman. Our 3rd vehicle from Mac Haik. More

by DWAYNE ANDERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lacy, Scott Johnson

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Jul 12, 2026

Mac Haik Chevrolet responded

Thank you, Dwayne, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Mac Haik Chevrolet are glad to have you as a customer. That Great Mac Haik Feeling Antione Burks, General Manager

June 26, 2026

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Employee Rating

I am happy for what they done today on time and excellent job keep it up More

by Solo1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lacy, Tony McPhail

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Jun 26, 2026

Mac Haik Chevrolet responded

Glad to hear we finished the work on your Chevrolet 1500 promptly and to your satisfaction. Thank you for recognizing the team’s effort and quality. We look forward to serving you again soon. That Great Mac Haik Feeling Antione Burks, General Manager

June 18, 2026

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Employee Rating

Los procesos son faciles y rápidos y nos ayudan en lo que son nuestras necesidades More

by Edgar gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erdwin Dominguez, Oscar Rodriguez

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Jun 18, 2026

Mac Haik Chevrolet responded

Thank you for highlighting how smooth and efficient our process was. We’re glad our team could address your needs promptly. Enjoy your new Chevrolet Silverado 1500, and let us know if you need anything down the road. That Great Mac Haik Feeling Antione Burks, General Manager

June 17, 2026

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Employee Rating

Carlos mythology was a wonderful technician courteous and very easy to understand the whole process.I would recommend him very highly.he is great to work with and very professional. More

by ROSES48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horace Manuel

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Jun 17, 2026

Mac Haik Chevrolet responded

It’s fantastic Carlos provided courteous, easy to understand service during your visit. We’re glad your Chevrolet Traverse service went smoothly. Thank you for recommending us so highly. That Great Mac Haik Feeling Antione Burks, General Manager

June 16, 2026

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Employee Rating

Carlos did an outstanding job managing the service on my vehicles! I had several third party warranty items that needed to be managed and Carlos was completely on top of it and he gave me status updates th More

by JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2026

Mac Haik Chevrolet responded

We’re delighted Carlos handled the warranty coordination for your GMC Canyon and kept you updated throughout the process. Your continued trust means a lot and we look forward to seeing you at your next service visit. That Great Mac Haik Feeling Antione Burks, General Manager

June 15, 2026

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Employee Rating

Mark, Robert, and Frank were incredibly kind, accommodating and helpful. I always have a very positive experience when I need service for my Tahoe. Thank you! More

by HILLARYMOREFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Mark McQuiggin, Tony McPhail, Frank Trahan , Mark K.

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Jun 15, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear that Mark, Robert and Frank provided such kind, accommodating service for your Chevrolet Tahoe. We appreciate your continued visits and look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

June 07, 2026

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Employee Rating

Carlos was amazing and great help. Easy process from checking into service and getting a rental car to checking out. More

by NYLVANTIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson, Jose Rosales, Kayla Charles, Juan Godinez, James Chatman, Christian Diaz

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Jun 07, 2026

Mac Haik Chevrolet responded

Thank you for praising Carlos and highlighting how smooth everything went. We’re delighted the service check-in, rental process, and final checkout met your expectations. Enjoy your Chevrolet Traverse and let us know anytime we can assist. That Great Mac Haik Feeling Antione Burks, General Manager

June 03, 2026

Dealership Rating
Employee Rating

Carlos did as great job. He was very nice and did everything he said he would with quick response. More

by DONFAKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Mac Haik Chevrolet responded

Glad to hear Carlos delivered prompt, friendly service and followed through on everything for your Chevrolet Traverse. It’s great to know he made the process smooth. Reach out anytime you need assistance. That Great Mac Haik Feeling Antione Burks, General Manager

June 01, 2026

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Employee Rating

It’s a very great dealership with great people and great service at all times and they meet all your expectations and they think about the customers first. More

by RISHON42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Zelaya , Orban Reed

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Jun 01, 2026

Mac Haik Chevrolet responded

Thank you for your glowing review. We’re glad our team put your needs first and provided reliable service on your Chevrolet. We look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 30, 2026

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Employee Rating

The overall experience was great. I had my truck back in one day. Great job everyone! More

by CATMAN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

Mac Haik Chevrolet responded

Pleased to know your Chevrolet 1500 was back in just one day. Carlos and the service team appreciate the opportunity to help and look forward to serving you again. That Great Mac Haik Feeling Antione Burks, General Manager

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