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Carlos Murillo
Carlos Murillo at Mac Haik Chevrolet

Carlos Murillo

Express Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8
127 Reviews
4.8

127 Reviews

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127 Reviews of Carlos Murillo

June 18, 2026

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Employee Rating

Los procesos son faciles y rápidos y nos ayudan en lo que son nuestras necesidades More

by Edgar gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erdwin Dominguez, Oscar Rodriguez

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Jun 18, 2026

Mac Haik Chevrolet responded

Thank you for highlighting how smooth and efficient our process was. We’re glad our team could address your needs promptly. Enjoy your new Chevrolet Silverado 1500, and let us know if you need anything down the road. That Great Mac Haik Feeling Antione Burks, General Manager

June 17, 2026

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Carlos mythology was a wonderful technician courteous and very easy to understand the whole process.I would recommend him very highly.he is great to work with and very professional. More

by ROSES48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Horace Manuel

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Jun 17, 2026

Mac Haik Chevrolet responded

It’s fantastic Carlos provided courteous, easy to understand service during your visit. We’re glad your Chevrolet Traverse service went smoothly. Thank you for recommending us so highly. That Great Mac Haik Feeling Antione Burks, General Manager

June 16, 2026

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Carlos did an outstanding job managing the service on my vehicles! I had several third party warranty items that needed to be managed and Carlos was completely on top of it and he gave me status updates th More

by JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2026

Mac Haik Chevrolet responded

We’re delighted Carlos handled the warranty coordination for your GMC Canyon and kept you updated throughout the process. Your continued trust means a lot and we look forward to seeing you at your next service visit. That Great Mac Haik Feeling Antione Burks, General Manager

June 15, 2026

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Mark, Robert, and Frank were incredibly kind, accommodating and helpful. I always have a very positive experience when I need service for my Tahoe. Thank you! More

by HILLARYMOREFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Mark McQuiggin, Tony McPhail, Frank Trahan , Mark K.

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Jun 15, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear that Mark, Robert and Frank provided such kind, accommodating service for your Chevrolet Tahoe. We appreciate your continued visits and look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

June 07, 2026

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Employee Rating

Carlos was amazing and great help. Easy process from checking into service and getting a rental car to checking out. More

by NYLVANTIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson, Jose Rosales, Kayla Charles, Juan Godinez, James Chatman, Christian Diaz

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Jun 07, 2026

Mac Haik Chevrolet responded

Thank you for praising Carlos and highlighting how smooth everything went. We’re delighted the service check-in, rental process, and final checkout met your expectations. Enjoy your Chevrolet Traverse and let us know anytime we can assist. That Great Mac Haik Feeling Antione Burks, General Manager

June 03, 2026

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Carlos did as great job. He was very nice and did everything he said he would with quick response. More

by DONFAKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

Mac Haik Chevrolet responded

Glad to hear Carlos delivered prompt, friendly service and followed through on everything for your Chevrolet Traverse. It’s great to know he made the process smooth. Reach out anytime you need assistance. That Great Mac Haik Feeling Antione Burks, General Manager

June 01, 2026

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It’s a very great dealership with great people and great service at all times and they meet all your expectations and they think about the customers first. More

by RISHON42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Zelaya , Orban Reed

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Jun 01, 2026

Mac Haik Chevrolet responded

Thank you for your glowing review. We’re glad our team put your needs first and provided reliable service on your Chevrolet. We look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 30, 2026

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The overall experience was great. I had my truck back in one day. Great job everyone! More

by CATMAN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

Mac Haik Chevrolet responded

Pleased to know your Chevrolet 1500 was back in just one day. Carlos and the service team appreciate the opportunity to help and look forward to serving you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 22, 2026

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Super friendly. Made my oil change quick and easy. Will be coming back for future work More

by Bradleymaddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Casteel, Frank Trahan, Kayla Charles, Amber Mosley, Chris Hayden , Kandiace was awesome!

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May 22, 2026

Mac Haik Chevrolet responded

Thank you for sharing your feedback. We’re glad our team provided a friendly and efficient oil change for your Ford. We look forward to helping with any future maintenance. That Great Mac Haik Feeling Antione Burks, General Manager

May 15, 2026

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Always so glad to have carlos help us when coming to Mac Haik for any services our vehicles need. He is always so attentive hard working but also acknowledges the sense of urgency people have when having li More

by 05JENNIFER.LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Johnson, Frank Trahan

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May 15, 2026

Mac Haik Chevrolet responded

We’re delighted to hear that Carlos provided attentive service and kept you informed about upcoming maintenance for your Chevrolet. We understand the urgency of service visits when you have little ones in tow, and we’re glad Carlos was able to accommodate your schedule. Thank you for choosing us, and we look forward to supporting your future service needs. That Great Mac Haik Feeling Antione Burks, General Manager

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