Eric Axford

We always feel very confident our car is getting excellent & professional care. Alan, our representative is great letting us know what is needed on the check ups. excellent & professional care. Alan, our representative is great letting us know what is needed on the check ups. More

by SKHAMEL Verified Customer Verified Customer

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Great service, fast turnaround and excellent mechanics! Our two Volkswagens are well cared for at Cook VW! Our two Volkswagens are well cared for at Cook VW! More

by Mike Verified Customer Verified Customer

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No high pressure sales, just confidence inspiring guidance from my service advisor. Thanks for taking such good care of my wagon. guidance from my service advisor. Thanks for taking such good care of my wagon. More

by Charles Wells Verified Customer Verified Customer

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Service was extremely slow, lacked professionalism, poor customer service. Everyone was on their lunch break when we had an appointment scheduled. The estimate given for the time the vehicle would be ready customer service. Everyone was on their lunch break when we had an appointment scheduled. The estimate given for the time the vehicle would be ready was way over. They told me two hours and at two hours no one was available to give me an update because “everyone was at lunch”. The office reeked of cigarette smoke. No one seems very attentive to the timeframe and there was no regard for our time. More

by heatherlaurenh Verified Customer Verified Customer

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We’ve taken our car there consistently since purchasing it and we are very pleased with the service. Honest, professional and fair. it and we are very pleased with the service. Honest, professional and fair. More

by LARETTAS Verified Customer Verified Customer

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I like the people at Cook VW Otherwise it is average I like the Atlas VW like the Atlas VW More

by richardwstreet70 Verified Customer Verified Customer

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I found the dealership helpful, friendly, honest and fair. I will absolutely go to again. fair. I will absolutely go to again. More

by Jen c Verified Customer Verified Customer

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The Staff is always friendly and get my car in and out quickly! They are helpful in offering coupon discounts whenever they can. quickly! They are helpful in offering coupon discounts whenever they can. More

by SUSTEIN Verified Customer Verified Customer

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Our experience with Cook VW first started with a new vehicle purchase over six years ago. We began taking that new VW and our older VW in for all regular services and repairs. We could not be happier wi vehicle purchase over six years ago. We began taking that new VW and our older VW in for all regular services and repairs. We could not be happier with the care we receive to our vehicles! We also appreciate the family-run feel at Cook VW. They have always demonstrated the excellent customer experience to be top of mind. More

by jofeve1114 Verified Customer Verified Customer

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Herman Cook VW Service performed an oil change and a noise diagnosis on my 2020 GTI. Excellent service: fast, with very good communication. Highly recommended! noise diagnosis on my 2020 GTI. Excellent service: fast, with very good communication. Highly recommended! More

by jdavidvance Verified Customer Verified Customer

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