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Eric Axford
Eric Axford at Herman Cook Volkswagen

Eric Axford | Page 8

Service Manager

Herman Cook Volkswagen

1435 Encinitas Blvd.
Encinitas, CA 92024

4.9
76 Reviews
4.9

76 Reviews

Write a Review

76 Reviews of Eric Axford

December 11, 2025

Dealership Rating
Employee Rating

The staff always provides the best service and they pay attention to the details you ask about each time! More

by JANOSIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie MacPherson , Allen in service dept.

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Jan 08, 2026

Herman Cook Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2025

Dealership Rating
Employee Rating

Easy in and out service. Good explanation of suggested work and timely service as predicted. Also told what to expect at next service and timing of that service. More

by MICHAEL.ADAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo

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Dec 06, 2025

Herman Cook Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 28, 2025

Dealership Rating
Employee Rating

Everyone is friendly and helpful. I didn’t have a appointment but they still took care of what I needed. More

by stevebumblebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Joslin, Annie MacPherson

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Dec 05, 2025

Herman Cook Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Herman Cook Volkswagen!

November 26, 2025

Dealership Rating
Employee Rating

Best service I have ever had. Employees are so helpful I would highly recommend this dealership More

by HOUSGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Herman Cook Volkswagen responded

Thanks for sharing your thoughts about your experience with Herman Cook Volkswagen. We appreciate your business and hope to see you again soon!

November 25, 2025

Dealership Rating
Employee Rating

Easy scheduling. Courteous staff. Prompt mechanical service. Great experience all around. Highly recommend. The whole experience is great! More

by CODY72
Recommend Dealer
Yes

Other Employees Tagged: Eric Axford

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Nov 25, 2025

Herman Cook Volkswagen responded

Thank you for choosing Herman Cook Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 23, 2025

Dealership Rating
Employee Rating

Everything great. A great environment to wait for your vehicle and get some work done. More

by skaminski0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2025

Herman Cook Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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