Gatlin Hatcher

Service advisors are knowledgeable and polite. Service time was acceptable and the excellent. Karl Flammer Ford 5's all the way around Service time was acceptable and the excellent. Karl Flammer Ford 5's all the way around More

by marjon01 Verified Customer Verified Customer

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Fast and efficient Gatlin was very polite and efficient getting me into a loaner vehicle and getting my truck into the shop and repaired. getting me into a loaner vehicle and getting my truck into the shop and repaired. More

by dpgerhardt Verified Customer Verified Customer

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Gatlin Hatcher was attentive and awesome. Did the explaining of what the process of ordering the repairs. Did the explaining of what the process of ordering the repairs. More

by mustang3232 Verified Customer Verified Customer

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All service, mechanics, custermer service personnel and more involved were courteous, polite to me while everything was check and/or repaired. more involved were courteous, polite to me while everything was check and/or repaired. More

by tstrange1226 Verified Customer Verified Customer

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Quick, easy service in and out. Wipers replaced easily and under warranty with quick turnaround. Wipers replaced easily and under warranty with quick turnaround. More

by collin.davis Verified Customer Verified Customer

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1. I didn't get a new reminder sticker on the windshield. 2. My appointment to pick up my truck was early morning. I assumed my truck would be in service soon after arrival at the dealership. It was late aft 2. My appointment to pick up my truck was early morning. I assumed my truck would be in service soon after arrival at the dealership. It was late afternoon when it was ready. I never knew that my pickup appointment did not mean it would go into the shop upon arrival for service. I called Gatlin and was told there were several folks that were waiting for their service takes place before a pickup vehicle. I was never informed of this. More

by alhoha54 Verified Customer Verified Customer

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Great customer service and very knowledgeable Answers all my questions and always takes care of my issues immediately my questions and always takes care of my issues immediately More

by gdsh4 Verified Customer Verified Customer

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Sale are super wonderful or slacking new service. Seems like the only one to do the easy stuff like oil changes. Tire rotations when you actually have a concern even though you tell Em about it they Seems like the only one to do the easy stuff like oil changes. Tire rotations when you actually have a concern even though you tell Em about it they tell you have to make another appointment Just very inconvenient when you already asked them to do it in the first place. More

by Francis Ebert Verified Customer Verified Customer

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Prompt and courteous service. I had my first at home service for my truck and I am very satisfied with the process. I had my first at home service for my truck and I am very satisfied with the process. More

by ALLIE82063 Verified Customer Verified Customer

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Professional atmosphere. Got the job done timely, although they had to deal with warranty company. Got the job done timely, although they had to deal with warranty company. More

by davecapitola Verified Customer Verified Customer

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