"Eric Burks and the dealership could not be easier to work..."
Eric Burks and the dealership could not be easier to work with in buying a car. Eric worked with my wife to find the car that she wanted while understanding that I had pricing parameters. The financing department was great as well.
"I have been driving MB cars for years and enjoy the..."
I have been driving MB cars for years and enjoy the quality and service. Eric Burks is my go-to person at this Irondale location. Eric has assisted me over the years, whether I was buying a new car or needed help with an existing vehicle. His customer service is unmatched! He has an eye for detail and learns his customers, which enables him to make recommendations customized to individual customer needs. I never feel rushed or pressured to make a purchase, which is why I am a repeat customer. Also, Andrew in service is very knowledgeable and communicative. He is able to explain service issues in a manner that makes sense to someone who may not be mechanically-inclined (me) and provide options and pricing in a quick and efficient manner. The dealership location is very nice and modern. I appreciate that they are currently observing COVID precautions and creating a safe and comfortable environment for their customers. Everyone I encounter there is always friendly. Keep up the good work!
"Highly Recommend Mercedes Irondale Campus"
Buying a vehicle from the Mercedes Irondale Campus was an enjoyable experience. There was no pressure to buy something more than I wanted. I told them the options, color and price that I was looking for and the first car they brought to me was exactly what my wife and I were looking for. I recommend this dealership to anyone looking to buy a luxury vehicle.
"Excellent service - Hands down!!!"
Excellent and honest team work with customer first strategy. Didn't try to oversell and very precise in communication. Helped me with getting the vehicle with desired packages. Thank you so much for all that you have done!
Other Employees Tagged:
"Satisfied Customer "
- Tobe D.
Eric Burkes (Irondale Campus) is an Exceptional employee He is very professional, knowledgeable and caring . I appreciate the extreme lengths he went thru to ensure that he found the perfect vehicle for me and the his willingness to keep me informed while doing so. He is truly an asset to your Dealership and should be recognized as such.
A Satisfied Customer
"Best sale ever!!!!"
The sales team was excellent. The restrooms were very clean.. My salesman Eric Burks was very knowledgeable, neat and considered of my time. I would refer the dealership to family and friends.
"Excellent as always"
- Bandit 1
Eric Burks has to be one of the best at his profession. We have bought 8 cars from Eric over the last 15 years. Everyone at the dealership was friendly, helpful and professional. A great experience all around. I shall return.
Arie was excellent as well
"Amazing Experience in Puchasing my new Mercedes!"
Combine an amazing sales person, top notch service along with quality product and you have my experience in purchasing my first Mercedes. Greg Forrest made the process absolutely seamless! From our first initial contact to the closing of sale and even here after, I’ve received the highest level of professionalism....and patience :) Greg answered all of my questions and even questions I didn’t know I had! The Irondale Campus is absolutely beautiful and made the experience just that more pleasant as I sat and ate a slice of Edgar’s cake from their cafe as I waited to sign my documents. I can’t say enough about Greg, my experience or the Mercedes brand. Thank you! Thank you! Thank you!
"Salesman satisfaction rating "
On Saturday, July 29, Mark Colvin approached my husband and I with a smile, firm handshake, and an interest in showing us around the dealership. We came from Gadsden to see the Irondale Mercedes Benz campus, and had not thought of buying a car right then, only to get an idea of what our 2005 C240 was worth if we sold it... Mark was helpful in having your mechanic check it out and giving us a price of what to ask. We ended up selling that car on Monday and driving back down to Irondale to buy a new Mercedes! We would not have bought a new car if it had not been for Mark.
We were not looking for a new lease on our '16 GLC300, but Samira showed us the light! They were persistent without being pushy. In the end, we were happy with the deal Trey offered and Samira delivered exactly what she promised. I will say the whole transaction took about 1 hour and 20 minutes after we decided to go ahead with a 2018. Thanks to Eric Burks, Trey Dressler and Samira Magarov. I am also glad Tory Barber will still be our man in Service.