Eric Castillo
Eric Castillo at Herb Chambers Lexus of Hingham

Eric Castillo

Service Director

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

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4.7
48 Reviews

Industry Experience

25 yrs, 8 mos

4.7

48 Reviews

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48 Reviews of Eric Castillo

August 26, 2025

Dealership Rating
Employee Rating

After doing for months with an issue with my Lexus GX 550 and getting conflicting information from the corporate Lexus office it was nice to have Patrick from Herb Chambers Hingham call me and explain to me More

by jmammone
Service Price Transparency
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Recommend Dealer
Yes
Aug 26, 2025

jmammone responded

Waiting for response. This response was posted accidentally

August 11, 2025

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Always been treated with courtesy and respect by the sales and service staff. They make me feel that they truly appreciate my business.. More

by Zzzdoc
Service Price Transparency
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Recommend Dealer
Yes

August 11, 2025

Dealership Rating
Employee Rating

Joshua consistently provides the customer (me) with the best service experience. Very friendly and professional More

by Sfontes68
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ruben Oliveira, Talisa Albanese

August 05, 2025

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James was very professional. Went above and beyond .He made our car buying experience seamless More

by HOOD
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vanya Sacco, James Truong

Aug 06, 2025

Herb Chambers Lexus of Hingham responded

It means so much to us to see your review of James! Thanks from the team at Herb Chambers Lexus of Hingham.

July 26, 2025

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We had a good experience with this dealership. Initial problems were quickly taken care of. Elijah handled our issue and was user friendly. More

by gerry2018
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emile Salem , Patrick Chahwan General Manager

Jul 28, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Elijah and the team! We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham. Safe travels!

July 12, 2025

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Easily located, great location. Tremendous inventory. Beautiful selection. nice attentive staff and knowledgeable, neat and clean inside. More

by firefighter008
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Herb Chambers Lexus of Hingham responded

Thanks for sharing your great review of our team and facilities! We appreciate your business and we hope to see you again at Herb Chambers Lexus of Hingham. Have a wonderful day!

June 11, 2025

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Herb Chambers Lexus of Hingham is by far the best dealership experience I’ve ever had in all my years of driving. The care and attention to every detail still astounds me! More

by ToyotafanTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Chen

Jun 11, 2025

Herb Chambers Lexus of Hingham responded

We're delighted to hear that your experience at Herb Chambers Lexus of Hingham was exceptional! Our team takes pride in providing attentive service, and it's wonderful to know we made a lasting impression. Thank you for sharing this fantastic feedback!

June 05, 2025

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Employee Rating

Just finished our second maintenance service at Herb Chambers of Hingham and we are very pleased. No hype, no muss, no fuss appointment. Love the video inspection report you get. The service rep gave u More

by dirkdreadmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with Herb Chambers Lexus of Hingham! We're delighted to hear that our team provided a seamless and friendly service, complete with the video inspection report. We look forward to serving you again in the future!

April 11, 2025

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Employee Rating

I guess I wrote my review prematurely. I should have waited to see how things really played our More

by jmammone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Talisa Albanese , Talisa Albanese

Apr 14, 2025

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Talisa and the team at Herb Chambers Lexus of Hingham provided you with a great experience. Thank you for recommending us!

April 08, 2025

Dealership Rating
Employee Rating

Joshua and the rest of the services team are top notch professionals. Great efficient service every time, and always with a smile. More

by Sfontes68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Oliveira , Talia Albanese, Elijah

Apr 09, 2025

Herb Chambers Lexus of Hingham responded

Thank you for recognizing Joshua and our services team at Herb Chambers Lexus of Hingham! We're delighted to hear that you've consistently received efficient service with a smile. We look forward to serving you again in the future!

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