Eric Castillo | Page 4

McKee was very professional and helpful. To my surprise, we wound up having some hearty laughs. Surprised only because he struck me as very serious, and indeed, he was serious about his jo To my surprise, we wound up having some hearty laughs. Surprised only because he struck me as very serious, and indeed, he was serious about his job, but couldn’t help laughing at our banter. It’s always wonderful to share some humour…though not at the expense of professionalism. More

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Kevin was very knowledgeable and professional. Top class service from a quality dealership, thank you Kevin and Eric! Top class service from a quality dealership, thank you Kevin and Eric! More

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Excellent customer service. From check in to check out. Very happy with my visit. James was great. From check in to check out. Very happy with my visit. James was great. More

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Everyone was kind and understanding. I appreciate how all staff talked respectful and smiled. Very nice people. I appreciate how all staff talked respectful and smiled. Very nice people. More

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Patrick and his staff were extremely sensitive to my needs in replacing my automobile and locating a very good replacement. They couldn’t have been more helpful and patient with all of my question's and needs in replacing my automobile and locating a very good replacement. They couldn’t have been more helpful and patient with all of my question's and concerns. More

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Lexus of Hingham is the best Lexus dealership and service center I have interacted with. I always leave satisfied. I must mention that Eric Castillo has significantly enhanced the focus on customer experienc center I have interacted with. I always leave satisfied. I must mention that Eric Castillo has significantly enhanced the focus on customer experience. Lauren Salvador is a delight to work with. More

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The technician at Herb Chambers Hingham look like they not attempt to to improve there work. Wait wait and wait from the manufacture. No creation. Feeling not excited at all once working or communicate wi not attempt to to improve there work. Wait wait and wait from the manufacture. No creation. Feeling not excited at all once working or communicate with the people who just want over 8 hours at work. So sick. More

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I know the dealer is always more money. Eric did an outstanding job in a difficult sttuation! I felt like he cared about my experience. True great experience! Eric did an outstanding job in a difficult sttuation! I felt like he cared about my experience. True great experience! More

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Talisa was excellent in solving my tire problem. 👍She showed a lot of diligence and a great attitude. 👍She showed a lot of diligence and a great attitude. More

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Thomas is friendly and efficient. A good communicator and very easy to work with. I would highly recommend him as he made the service experience go very well. A good communicator and very easy to work with. I would highly recommend him as he made the service experience go very well. More

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