Eric Defalco | Page 37

routine I think Eric is the best! Very professional and he has a great personality. I always find the staff very friendly and always willing to help, and answ I think Eric is the best! Very professional and he has a great personality. I always find the staff very friendly and always willing to help, and answer any questions I have in terms that I would understand. I bought my last car here in 2004 and I just recently leased a new car here and it is because of the all around service you get. More

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Ford Focus Oil Change(The Works) Eric in QuickLane was most helpful especially when there was an issue with getting our rebate for "The Works". And he did not seem at all annoyed wit Eric in QuickLane was most helpful especially when there was an issue with getting our rebate for "The Works". And he did not seem at all annoyed with my request for help even though he was very busy.Thank you. More

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Competent service As always, after a discussion about my cars current condition and awareness of what services are needed at the moment with an eye to my budgetary need As always, after a discussion about my cars current condition and awareness of what services are needed at the moment with an eye to my budgetary needs, I remain convinced that Eric and TASCA understand my particular requirements. While I recognize that TASCA is in business to earn a profit, I am certain that I have received ample value for my money. More

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Pleasant and informative I was provided with the necessary information to make a decision on what/why certain things needed to be included in my oil change. No pressure .. j I was provided with the necessary information to make a decision on what/why certain things needed to be included in my oil change. No pressure .. just information to make my own decision. More

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Alignment Accurate estimate of time and cost for requested service, complete and cordial explanation of issues . I will go back to this dealership as needed for Accurate estimate of time and cost for requested service, complete and cordial explanation of issues . I will go back to this dealership as needed for service More

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I brought my car in for an oil change and tire rotation with a coupon. Eric Defalco told me that it would be better if I used a different deal from the one on the coupon because I had been using that one. I with a coupon. Eric Defalco told me that it would be better if I used a different deal from the one on the coupon because I had been using that one. I was beyond pleased with my informative experience More

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Three hour oil change I went in on a Saturday morning for a oil change for my 2010 Ford fusion. The wait was there and a half hours long. I'm a patient person so I waited. I went in on a Saturday morning for a oil change for my 2010 Ford fusion. The wait was there and a half hours long. I'm a patient person so I waited. More

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Knowledgeable I was greated with pleasant people in a timely manor. The serviceman was very knowledgeable about my car's needs, and was willing to answer all my que I was greated with pleasant people in a timely manor. The serviceman was very knowledgeable about my car's needs, and was willing to answer all my questions. He gave me a call when my car was ready. More

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oil change The stupid light went off in my car to tell me that I needed an oil change. I think it was set for 3000 miles, but if I remember they said you could The stupid light went off in my car to tell me that I needed an oil change. I think it was set for 3000 miles, but if I remember they said you could go until 5000 miles. So, I will have to look into it. More

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Service department is always kind and courteous. Whether it's a scheduled service visit or unexpected visit the service department is always kind and courteous to me! Never have had a problem in the Whether it's a scheduled service visit or unexpected visit the service department is always kind and courteous to me! Never have had a problem in the six years that I've been coming here to have my car serviced. Excellent job guys and girls that work there day in and day out. Great customer service. More

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