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Eric Defalco

Overview Reviews (370)

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Eric Defalco

Service Advisor

Tasca Ford of Cranston

1300 Pontiac Ave
Cranston, RI 02920

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5.0

370 Reviews

Overview Reviews (370)

5.0

370 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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370 Reviews of Eric Defalco

June 10, 2026

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Employee Rating

I was very happy with time and attention I was given. I had an unusual issue. It was resolved and everyone at Tasca was knowledgeable and helpful. They worked well as a team. I had an unusual issue. It was resolved and everyone at Tasca was knowledgeable and helpful. They worked well as a team. More

by Lisa B

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edward Nardolillo, Christopher Promades, Marissa Vedder, Jessica Vedder

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Jun 10, 2026 -

Tasca Ford of Cranston responded

Thank you for sharing your experience. We're glad our team could assist with your issue. We appreciate your feedback about Tasca Ford Cranston.

June 07, 2026

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Employee Rating

I would absolutely recommend Tasca and Eric the was Fantastic to deal with and so pleasant! Fantastic to deal with and so pleasant! More

by Shawnsleek

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 07, 2026 -

Tasca Ford of Cranston responded

Thank you for recommending Tasca Ford Cranston. We're glad our team made your experience pleasant. We appreciate your feedback.

May 31, 2026

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Employee Rating

Great place, professional, easy experience. Would definitely recommend to others needing service or inspections. Guy at counter super professional and friendly Would definitely recommend to others needing service or inspections. Guy at counter super professional and friendly More

by Steve

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 31, 2026 -

Tasca Ford of Cranston responded

Thank you for recommending Tasca Ford Cranston. We appreciate your feedback about our professional service.

May 31, 2026

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Employee Rating

I went Tasca for a couple of issues with my Ford f-350. Eric the tech writer kept me informed every step of the way. Eric the tech writer kept me informed every step of the way. More

by Jdaloisio63

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 31, 2026 -

Tasca Ford of Cranston responded

Thank you for sharing your experience with our service team at Tasca Ford Cranston. We appreciate your feedback about the communication during your Ford F-350 service.

April 26, 2026

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Employee Rating

Very attentive! Fast service, good price, I recommend them 100%!!!!!!!!! If you need a new vehicle, they are your best option! Fast service, good price, I recommend them 100%!!!!!!!!! If you need a new vehicle, they are your best option! More

by bymoses1022

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 26, 2026 -

Tasca Ford of Cranston responded

Thank you for recommending Tasca Ford Cranston. We appreciate your feedback on our service and pricing.

April 24, 2026

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Employee Rating

Have been dealing with Tasca for over 10 years. Always friendly service. Coffee is a plus while waiting for your vehicle Always friendly service. Coffee is a plus while waiting for your vehicle More

by snoopy7211

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edward Nardolillo, Christopher Promades, Marissa Vedder, Jessica Vedder

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Apr 24, 2026 -

Tasca Ford of Cranston responded

Thank you for your loyalty over the past 10 years. We're glad you appreciate our friendly service and the coffee. We value your continued support at Tasca Ford Cranston.

April 23, 2026

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Employee Rating

Service department is awesome. They go the extra mile to make sure my issues are resolved to my satisfaction, even if it means we all learn a little something in the process. New c They go the extra mile to make sure my issues are resolved to my satisfaction, even if it means we all learn a little something in the process. New cars have soooo many features and pieces and technology that even the Ford manual wasn’t accurate. So I am thankful for the service team here because they care. Truly care. More

by lisamaine67

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edward Nardolillo, Christopher Promades, Marissa Vedder, Jessica Vedder , Paul Hudson

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Apr 26, 2026 -

Tasca Ford of Cranston responded

We appreciate your recognition of our service team's efforts. Thank you for sharing your experience with Tasca Ford Cranston. Your feedback means a lot to us.

April 18, 2026

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Employee Rating

Tasca has always served me well. I will not go to another dealer even if Tasca is 45 min away from my home. The very best period. I will not go to another dealer even if Tasca is 45 min away from my home. The very best period. More

by szymkojohn

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edward Nardolillo, Christopher Promades, Marissa Vedder, Jessica Vedder

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Apr 19, 2026 -

Tasca Ford of Cranston responded

We appreciate your loyalty to Tasca Ford Cranston. Thank you for your continued trust in our team.

February 09, 2026

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Outstanding service department. Would highly recommend Tasca. Very knowledgeable. Service appointment was expeditious and convenient located. Would highly recommend Tasca. Very knowledgeable. Service appointment was expeditious and convenient located. More

by gesolitro

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edward Nardolillo, Christopher Promades

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Feb 10, 2026 -

Tasca Ford of Cranston responded

We appreciate your recommendation and are glad our service department met your needs efficiently. Thank you for choosing Tasca Ford Cranston.

February 02, 2026

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Employee Rating

Service advisor Eric Defalco makes the whole process seamless. Consistently follows up and keeps you informed throughout. Outstanding customer service every time seamless. Consistently follows up and keeps you informed throughout. Outstanding customer service every time More

by Golson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 03, 2026 -

Tasca Ford of Cranston responded

Our team at Tasca Ford Cranston appreciates your feedback. We aim to keep things smooth and transparent for every customer. Thank you for recognizing our efforts.